717 Parking Reviews

717 Parking Reviews

Published by on 2024-04-12

🏷️ About: The 717 Parking app, powered by ParkMobile, is a parking payment solution that allows users to easily find, reserve, and pay for on-street and off-street parking in Tampa Bay and other locations across the country. The app also offers the ability to reserve parking spots ahead of time in lots, garages, venues, airports, and universities.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.2%

🙄💅🫥 Neutral
38.5%

😎👌🔥 Positive experience
9.3%

~ from Justuseapp.com NLP analysis of 3,682 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to download and process payment without having to wait in a line to pay a machine.

- Great locations downtown.

- App is easy to use and pricing is great.



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Horrible

2022-05-22

Sorry but from my experience horrible. Was in the Tampa area and decided to give 717Parking a shot. No option to choose amount of time, paid for set time that would end at midnight. Couldn’t add additional time after. Wasn’t risking getting cited so went to a city parking area, a lot cheaper and for 24 hours. Tried canceling account and can’t from app. Credit card info can’t be erased. Tried contacting company by email and after a couple of weeks got a reply that they’ll be working on deleting the account. Almost a week since and account with credit card info still remains. 0 stars if possible (app is basically a middle man and has nothing to do with parking locations from my understanding)

Can’t adjust time

2022-06-23

I had to pay for 14 hours of parking when I only needed 3 which made it incredibly expensive for no reason. Can’t adjust the amount of time needed on 717Parking or the pay station.

Terrible service, charges unprompted, no way to contact support

2022-07-24

Tried to use 717Parking when their machines on the spot were broken. Entered my info, but never approved the final purchase of parking, as I decided to leave. Received an email informing me that I had been charged. When I followed their email instructions, I received another email that I could no longer get help that way and I had to go to their site. I did that, and you can’t log in via Safari.

Unable to contact any help. No phone. Terrible app interface. Confusing. DO NOT DOWNLOAD.

Annoying

2022-08-25

I am sick and tired of 717Parking randomly not working. It will work fine and then randomly will not allow me to input my card information and park. Then my account was locked for absolutely no reason. I tried using my FACE and it locked me out saying “unauthorized”. How is my face unauthorized?

This has happened with 717Parking AND their ParkMobile app

Now I have to sit at the crappy 717 pay station that barely even works and be late to work because it takes 10min for it to go through. Fix 717Parking. Now.

B-E-W-A-R-E

2022-09-26

After downloading 717Parking and adding my info and the 4 hrs I wanted to park, I received two emails from 717 and left the car in the lot. When I returned a few hours later, I drove home yet halfway there saw something white fluttering under my windshield wiper. When I arrived home that white notice said I owed $40! After calling the # on the paper, I was told “this happens a lot.” The bill was reduced to $15, yet when I went online to pay it $5 more was added.
The $10 spot turned into $20 and a lot of wasted time and a lot of grief.

Horribleness

2022-10-27

I consider myself a fairly advanced user of apps and I’ve never had a problem using an app before except through this one
What a rip off.
There is no way to change the time so it will try to charge you the max time. There’s no way to tell if this is a feature or if it’s just really poorly programmed.
Is there something I’m missing?
I’d like to park in a spot without paying for more time than I need

Payment information should not be required to use this app. It’s a statutory violation.

2022-11-28

When parking is free for the first hour or two, payment information should not be required to use 717Parking.

This vendor has the capacity to ticket if parking was not paid for the duration of time the vehicle was parked.

I’ve requested in writing the Florida statute from 717 which requires payment information to receive the free parking, and I’m still awaiting that statute.

Parking duration

2022-12-29

I only needed an hour worth of parking but wasn’t given the option to change the timeframe but instead had to pay for 8 hours...

Horrible!

2023-01-30

Someone decided to block our car in. There was no way we could go forward or back. The ‘manager’ was NOT at all helpful. He seemed to be protecting the driver that blocked us in. He finally called a tow truck to move the car, but he just ended up putting the car in another spot. We didn’t even get our money refunded. Totally ridiculous.

Changing the Time

2023-03-03

The 1st time I used 717Parking it was very quick and easy. The 2nd time, while checking out it wouldn’t let me change the length of time that I’ll be parking. It was set at 10hrs and wouldn’t let me change it to 2hr. I didn’t need or want 10hrs but ended up paying for it because it wouldn’t let me change the time 🙄

No refunds

2023-04-01

Beware they don’t make it clear at all that if you reserve a spot and then cancel that you WILL NOT be refunded your money. I just needed to change my reservation, so I cancelled it to create a new one, when canceling it said nothing about not refunding you until I searched through 717Parking ’s faq so I lost $20 and can’t even use that money towards rebooking. Complete rip off

Overcharged

2023-05-03

Would it allow me to change amount of time for parking. Changed for max amount of time and unable to change.

Always 12 hours?

2023-06-03

Could not change the allotted time I parked. From the other reviews, this is an issue everyone experiences. Why pay for 12 hours when I’m only in downtown for lunch with a friend for a max 2 hours. Smh. The world is greedy and it’s sad.

Must not show on the parking enforcement app

2023-07-05

I’ve received two tickets even though it’s been paid via 717Parking . Not sure what the disconnect is with 717Parking to what the parking meter person looks at but something isn’t working properly.

No way to change Duration

2023-08-05

I feel like I was robbed there was no way to change the duration so I had to pay for the whole five hours when I only knew I was going to be here maybe two. Highway robbery and they know they have you

Ridiculous and confusing Plus

2023-09-06

You should be able to choose the actual amount of time you’ll be parking.

Zone

2023-10-08

You put 4 digit Zone #’s on the map but I don’t see a zone # posted anywhere near the lot or pay station. Am I not seeing them?

Actually super helpful

2023-11-08

We arrived to the parking lot for a concert and there was a long line just to pay. They had a sign saying to down load 717Parking so I did so we can ski the line. I put all the info in and payed within a minute. We did end up paying 30 cents more but whatever. Lol they also tell you how much time you have left at your parking and if you forget where you parked, you can just find the zone you typed in and guide you back to your parking lot. Very helpful!

Mr

2023-12-10

Great locations downtown! App is easy to use and pricing is great! Definitely will use them again!

Easy Way to Pay for Parking in Tampa

2024-01-10

Awesome App for Downtown Tampa and Ybor City market. Very easy to download and process payment without having to wait in a line to pay a machine

Orlando Ramirez

2024-11-15

No consistency a friend who is parked in the same lot got a four hour rate for $1.35 and I was not able to change my time limit and had to pay rest of the day parking at $8.35 terrible

Rip OFF Near Clearwater

2024-11-15

The Indiv running this platform are ripping people off. The duration provided in 717Parking are 4,6,8 hours-why not one hour increments? Then you are directed to a non existent attendant blocks away from where you park. Ridiculous.

TOTAL RIP-OFF

2024-11-15

717Parking and parking was a complete rip-off. I needed only 3 hours but 717Parking default of full day would not change - and yes I did click on change duration- twice. Paid $25 for three hours.

Needs more testing

2024-11-15

Developers are sleeping on 717Parking. My iPhone 8 and my girlfriends iPhone XR both can not change the duration of our parking at any location (in Tampa). The view is cut off about halfway up the screen. Used parkmobile instead.

Changes

2024-11-15

717Parking only allows you to choose the maximum amount of time it does not allow you to choose an hour to your required to take 10 hours at a time for maximum charge

Extortion

2024-11-15

Could not change the duration of my parking, so was forced to pay the full amount when I did not need to. Fix your app please and I would like a refund.

Doesn't give me an option to stop or end parking session

2024-11-15

I went into the court house downtown tampa, was only there for 55 minutes. When i went back to my car, 717Parking didnt give me an option to end session.. i parked there at 9:35am and left at 10:30am, no where it gives you the option to stop session because you ate leaving the parking lot..

Ok

2024-11-15

Ok



Is 717 Parking Safe? 🤗🙏


No. 717 Parking does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,682 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for 717 Parking Is 15.1/100.


Is 717 Parking Legit? 💯


No. 717 Parking does not seem legit based on our analysis. This conclusion was arrived at by running over 3,682 717 Parking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 717 Parking Is 77.7/100..


Is 717 Parking not working? 🚨


717 Parking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 717 Parking? Post a Review




Features

- Pay for on-street and off-street parking from your mobile device

- Extend parking duration remotely from the app

- Receive alerts when your parking session is going to expire

- Reserve parking spots ahead of time to save time and money

- Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities

- Customizable notifications delivered via email, text, and/or app

- Save favorite parking locations for next time

- Store up to five cars in your account

- "Find your car" feature directs you back to the location where you parked

- Turn-by-turn directions to the parking garage where you reserved your spot

- Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay, and most major credit cards

- 24/7/365 customer service available through web, email, online help center, video tutorials, Twitter, and Facebook.

  Customer Service/Support
Developer:
Parkmobile USA, Inc.


Website:

Privacy Policy: