GreenFoot app not working? crashes or has problems?

GreenFoot Status

Last Updated on 2021-07-10 by Sina Gharib

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Common GreenFoot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GreenFoot app on iOS and Android devices. Solve all GreenFoot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GreenFoot iPhone Issues and Solutions

GreenFoot iOS app crashes, not working, errors
GreenFoot iOS app network issues
GreenFoot on iOS has black/white screen

GreenFoot Android App Issues and Solutions

GreenFoot has errors/crashing/not working
GreenFoot server network connectivity issues
GreenFoot has black screen

GreenFoot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GreenFoot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GreenFoot app crashes or not working on Iphone (iOS):

Close and restart the GreenFoot app on iPhone
Update GreenFoot app to the Latest Version for iOS
Uninstall and reinstall GreenFoot iPhone app
Update your iPhone to the latest iOS version

Fix GreenFoot on iPhone unable to connect to server/internet connection issues::

To resolve GreenFoot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GreenFoot black/white screen (blank screen) on iPhone:

Follow the GreenFoot iOS app troubleshooting guide Here →

GreenFoot Android App Issues and Solutions

Fix GreenFoot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GreenFoot app issues:

Force Stop the GreenFoot App
1. On android, goto "Settings" » click GreenFoot app. » click "Force Stop".

Update GreenFoot to the latest version on PlayStore

Clear GreenFoot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GreenFoot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GreenFoot.

Fix GreenFoot unable to contact server/ GreenFoot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GreenFoot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GreenFoot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GreenFoot on android.

Solve GreenFoot black/white screens issue on Android:

Follow the GreenFoot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sina Gharib, developers of GreenFoot.

About this app

It's caused by the release of greenhouse gases, most notably carbon dioxide, into Earth's atmosphere. this app helps address this issue by allowing you to calculate your carbon footprint and do something about it, with intelligent suggestions provided by GreenFoot itself, backed with UC Berkeley's CoolClimate Carbon Calculator. Global warming is one of the most pressing issues facing today's society. All you have to do is take a 5 minute survey and the this app will do the rest for you. So join us and take a step towards saving the planet with your green foot by downloading this app today.