Cox Panoramic Wifi Reviews

Cox Panoramic Wifi Reviews

Published by on 2021-06-08

Panoramic Wifi app supports CGM4141 and TG1682 Panoramic Wifi Gateways. The
Panoramic Wifi App gives you control over your home network like you have never
seen before. It enhances your in-home wifi experience from Cox with new levels
of personalization and control. Your app lets you...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Cox Panoramic Wifi Reviews


  • By

    Awful, slow, marketing scheme to spend more money

    Panoramic Wifi is a marketing scheme designed to spend more money with Cox, but actually not give you any more coverage or use of the speed you pay for. I bought the Pods to “extend” my network from the driveway to the backyard for the WiFi security cams, but the coverage is awful, the furthest out cams (that are well within Cox coverage specs) only connect half the time, the speed to connect is awful and defeats the purpose of the cams. On top of that, now the Apple TV buffers on Netflix when it never did before. When installing Panoramic WiFi with Pods, you loose 5G and 2.4g networks, the Cox software determines the networks your devices connect to and the speeds... In my opinion an awful software that doesn’t work as advertised. Again, I would not go with Cox hardware, awful, slow, clunky, expensive, doesn’t work and their billing depart will screw you over. I would give zero stars if i could. TOTAL WASTE OF MONEY. Waiting for contract to expire and going to another internet provider. Take this review with the fact that I am a very savvy electronics and internet customer, i research a lot, not one to write reviews (but i read a lot of them) and i have called COX multiple times without help or improvement of the WiFi. Their customer service is terrible and their wait times on hold is awful.





  • By

    Great app!

    I’m so used to the regular Cox app, before the update- it was slow, buggy and it took AGES to load a page. Now I feel like I should be giving this app a few more weeks before I confirm my assumptions but I LOVE it! You can schedule down times, pause the wifi usage for just certain devices, it’s a great app! I’m not sure why it has so many terrible reviews. I’ve read through a few and I don’t have any of the problems others have talked about. Maybe I have the most updated version. Needless to say, it’s a great app and if you have children or if you just want to start fights with family members 😂 this app is for you.


  • By

    LOVE IT!!!

    We LOVE this app!!! We have our family separated out in it and each device assigned to each family member as needed. With one touch I can pause the internet which is helpful for Xbox and other gaming systems, smart TVs, phones (of your phone is wi-fi only), computers, etc. it’s helped us keep our kiddos in “balance” with work and play, as well as allowed us to stay strong to the consequences we set for bad grades, not so smart decisions, etc. Also, we get a notification for new connections of anyone not already on our network which is awesome as well! Nice job Cox! 👏🏻👏🏻 Excited to see this app continue to improve!!


  • By

    Pain in a Snap

    I tried running the google WiFi mesh at the house, unfortunately that setup won’t work well with the Pano, the Contour boxes have to be on the Pano Network. Purchased the 3 pack of Pods from Cox , installed the app and had all three pods running in under 10 minutes. Added benefit that I can assign devices to user profiles, allowing me to turn off access to the router for certain tome frames. Great way to keep the gets off of the electronics on school nights. Bravo


  • By

    Time limits

    Any chance we can get the option to turn off WiFi for a particular device after it has been connected for a period of time? For example if I limit my kids to an hour a day of streaming, then after a device has been connected for the hour it simply loses WiFi connection.... Thanks for the response I hadn’t noticed the option to “pause after” time limit has been met!


  • By

    Love It

    I am not sure why it has such low ratings but I am giving it 10 stars if I could. My kids were sucking up the data faster that I could drink a coke. I tried telling them that we only get 1 TB of data but that was met with “don’t worry, you got plenty”. HA HA, momma bear finally has a way to cut off their usage by putting all the devices to sleep at a certain time and restricting usage to a few hours. So long data sucking xbox. I absolutely love this app.


  • By

    Updates are helping and I am sure even more are coming

    The app has seen some very good refinements and I am pleased with the service. For those of you that are having problems with the pods connecting the gateway needs a firmware update. For the PW6 if you ate on 3.1 it needs to be 3.3 or later per tech-support. I was having the same problem and once the firmware was updated via tech support the pods connected quickly.





  • By

    Can not log in

    Cox is the worst ISP. I have panoramic Wifi, and while at first it was great, over the last 6 months I have the worst service. I don’t have good phone internet service so we need WiFi connection. I have changed my WiFi password before, tried logging into my WiFi online on cox, they redid the site, now it keeps telling me error, so I download the app and now it’s telling me wrong password and I got locked out of my account. They charge me ridiculous bill for crappy service. I’m canceling my services. I’ve given chance after chance to fix, Ive upgraded and still run into problems. This was my last straw.


  • By

    I have never seen an app with so many errors EVER

    My family and I switched from AT&T to Cox in hopes to have some improvement with our connection and speeds. So far I'm beyond dissatisfied with not only our service but also this app! I use this app heavily to manage the devices that we use round the clock. It's almost 3 am and I can't connect my 3 month old daughters Owlet (heartbeat and oxygen sensor) because the stupid app once again has yet another error message. It's been like this for almost 2 1/2 hours and this happens every single day! Between this and the outages that occur daily, I'm considering taking my business else where.


  • By

    Total Garbage!

    I went to our local Cox solutions store today 12 Nov 2019 to upgrade to this “GLORIOUS” Gigablast Internet and the internet itself works great. The problem is when you want to change the settings and create your own network name and password. The instructions state to download the Panoramic Wi-Fi App. Once I did that I felt like I was on a phone call with Child Support Enforcement. They ask you to log in and after what seemed like logging in 4 times and getting locked out of the account I called customer service and they kick you to “tier 2” with a promise to call you within 72 hours so now the waiting game begins


  • By

    Not ready for prime time—CS not helpful

    Hey guys you were NOT ready for prime time with this. It’s not worth writing about my login problems since so many other people are having them. However the idea that the error message has me calling 800 number, who then gives me an option to do a text chat, who then automatically responds way too fast with a lot extra stuff that I have to read and wait for somebody to answer. Doesn’t identify me by my phone number even though that’s tied to Cox. Just ask if I call CustomerService… And then wants to quickly ask me to reload the app that doesn’t work…


  • By

    Ineffective, sham to charge monthly rental fees

    Believe the 1 star reviews. Our third party worthless tech, not cox employee forgot the extension pods on install. After holding forever they sent someone days later and didn’t advise me ridiculous charge per pod, per month. Complete sham! Don’t fall for the bait. We just bought EERO a one time purchase. Cox is the worst tech company I’ve ever had the displeasure of having for a (non) service provider. They even have bogus caps on WiFi data and try to steer you into inflated prices for “unlimited”. Cancelling services one by one as I move to better providers. Believe the reviews. All true.


  • By

    A Must Have App For Parents!!

    The app makes it super easy to set time limits/alerts and parental controls for devices/users. The visual network activity graph is very useful too. I would however, like to see the signal strength to each device and actual data usage per user/device. Other than that, I love it!


  • By

    Almost useless

    Does not properly track data usage. Phones can be gone all day and still use data at very high levels. TV boxes that are not supposed to be using data show lots of usage. Son that streams Utube shown as little to no usage. The good is I can pause devices but they still show usage at times. I’ve been told by Cox that the app is not tracking my use properly and I should not pay attention to what it shows. Why have this app other than pause function?


  • By

    No stars. Doesn’t work at all for me

    Moved my service to a new house and upgraded to then newest and best panoramic Wifi with gigablast. Bought a set of three extended pods. That was four days ago. The WiFi itself works fine, but I cannot access the router via this app. It continually loops back to the login. Can’t even use the extenders I paid 129$ for. Customer service did not even know about this app until I called to ask for help. They kept asking if I meant the Cox Connect app. I finally gave up.



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Contact Cox Panoramic Wifi directly


Is Cox Panoramic Wifi Safe?

No. Cox Panoramic Wifi does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 35,883 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Cox Panoramic Wifi Is 12.7/100.


Is Cox Panoramic Wifi Legit?

No. Cox Panoramic Wifi does not seem legit based on our analysis. This conclusion was arrived at by running over 35,883 Cox Panoramic Wifi User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cox Panoramic Wifi Is 12.7/100.


Is Cox Panoramic Wifi not working?

Cox Panoramic Wifi works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 1 Comments

By thad
Sep 18 2020

In the Cox WiFi application, for a profile, it states "Limit Met & Paused". How ever above it, it states that the profile has been active for 4:15 and the limit is 2:00. Seems like the pause feature is quirky, but maybe you have an explanation?





Have a Problem with Cox Panoramic Wifi? Report Issue

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Why should I report an Issue with Cox Panoramic Wifi?

  1. Pulling issues faced by users like you is a good way to draw attention of Cox Panoramic Wifi to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cox Panoramic Wifi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cox Panoramic Wifi.


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