ShapeShift Status
Published by ShapeShift AG on 2023-07-27 ALL CHAINS, ALL PROTOCOLS, ALL WALLETS
Explore the DeFi universe with our free,
private, community-owned, non-custodial platform. ShapeShift’s web and mobile
platforms empower you to securely buy, sell, earn, track and trade with over
5,800 digital assets including Bitcoin, Ethereum, Cosmos, and DOGE.
Are you having issues? Select the issue you are having below and provide feedback to ShapeShift.
problems reported in the last 24 hours
Reported Issues: 1 Comments
By Nikolay 2 months ago
Good afternoon. I kindly ask you to assist me to withdraw my btc from staking with THORChain Savers used by ShapeShift Snaps in Metamask. I will try to describe step by step what was done and what error I got. 1. TX ID 61109004f8f81ae064480dfc86d35320723f8ef25efa09f290d3a70bf74e8dd6 – sent test amount from Ledger to BTC wallet 1LNxLbL82dhj9uKyyG3VBfxStNXzUrVfrg - wallet number created in ShapeShift snap 2. TX ID c81187889f699b652f629aded7e7a12337567eac2fb962ae8ec2b88897499221 – sent main amount from Ledger to BTC wallet 12gPK7nDHbaz6fq1nMXhcNnSSWTkDkhC69 - wallet number was differ than before created (the Support told me that BTC addresses are changing every time, but it belongs to me and btc will be accumulated accordingly) 3. TX ID d8c2e98b25b9a52a07adbe6ec5b471e8c6206cd75e5044520a372a1219568662 – deposit to THORChain Savers bc1q332wrkd3026f8secxu5s56l25wz9x0q8relj4y 4. TX ID b93e4c63bc35ff34e7da1554b3a0ff7bb62079619894c1049f10f52264650717 – during deposit process amount from 1st and 2nd TXs was consolidated in BTC wallet 1LNxLbL82dhj9uKyyG3VBfxStNXzUrVfrg Then I wanted to withdraw my btc from BTC Vault, but after step 3 "Confirm" -> " Sign & Broadcast" always error message received "Transaction failed. Quote expired, Try again." The Support advised to top up BTC wallet 1LNxLbL82dhj9uKyyG3VBfxStNXzUrVfrg to have enough BTC for gas payment and I did it 5. TX ID 5ed3b68d9650577abc48d634bebec19fa8a146c2d34212499e770b0a1976e0d6 – swap AVAX and sent to BTC wallet 1LNxLbL82dhj9uKyyG3VBfxStNXzUrVfrg 0.0031btc=163$ So now on my btc wallet 1M9FJMiCuy174WAg3zGXVV8UrzXMFqXNG (this number is presently shown in ShapeShift) I have 0.0046 btc = 238 $ - which should be enough for gas payment, but all the time when I want to withdraw I have the same error “Transaction failed. Quote expired, Try again." If it helps I can send screenshots of above said. I am looking for your help or advices.
Common dislikes about ShapeShift app
- The app has had issues staying connected to its network lately.
- Fees are high compared to other exchanges.
- Verification process is unreliable and support is not helpful.
- The app requires too much personal information, compromising anonymity.
- The app has received poor ratings and fake five-star reviews.
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Common ShapeShift Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ShapeShift app on iOS and Android devices. Solve all ShapeShift app problems, errors, connection issues, installation problems and crashes.
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Explore the DeFi universe with our free, private, community-owned, non-custodial platform. this app’s web and mobile platforms empower you to securely buy, sell, earn, track and trade with over 5,800 digital assets including Bitcoin, Ethereum, Cosmos, and DOGE. As we continue to add more chains, more wallets and more protocols, we continue to position ourselves to be the best free app to buy, sell, earn, track and trade crypto assets while providing an innovative and world-class approach to user experience and transparency—whether on the go or in your home. When you use our open-source platform, you are only two clicks away from sending or receiving over 5,800 digital assets including top cryptocurrencies such as BTC, ETH, LINK, DOGE and assorted stablecoins across 8 chains. New to crypto? Aligning with the true ethos of decentralized finance, ShapeShift一founded in 2014一has dissolved our corporate structure, and evolved into a community-owned and governed crypto platform. this app is a 100% self-custody platform, meaning you are always in control of your keys and crypto. Easily on and off-ramp BTC, ETH, USDC, AAVE, LINK, UNI, DAI, BUSD, and 100’s of the top crypto assets with your debit card, credit card, or bank transfer on our community-owned platform. Since 2014, this app has continued to be an industry leader in ensuring users maintain complete control over their digital assets一don’t settle for centralized wallets, protocols or exchanges that hold your funds and are vulnerable to hacks. Whether you are just getting started with buying Bitcoin or Ethereum for the first time, or you are a DeFi Degen, you will find the right tools available to you on our private web and mobile apps. You can count on our support team of seasoned crypto veterans for accurate and efficient help every step of your journey. this app was built to provide a comprehensive, borderless, permissionless interface for Web3. Our web and mobile platforms empower users to safely buy, hold, trade, invest and interact with thousands of cryptos such as Bitcoin, Ethereum and Cosmos. Today’s this app DAO is an engaged community of builders working to advance the state of crypto trading, investing and access to open, decentralized financial systems. Offering more on/off -ramp solutions and digital assets than ever before一ShapeShift is your one-stop Web3 shop! Whenever you are, you can swap your favorite assets with the best rates at any time一all with no added fees! Our support team is available 23/7 to recommend reliable resources and help you have the best possible this app experience. Since 2014, this app has been pioneering self-custody for digital asset trading. Simply create a new this app Native wallet or connect a growing supported external wallets. this app makes self-custody easy. We never touch your crypto一ensuring that you will always have complete control over your assets.
