Our electric mopeds, ebikes and all-Tesla rideshare make getting around easy and
fun! Revel is electrifying cities through charging infrastructure and shared
electric vehicle fleets. Through the Revel app, users can rent electric mopeds,
sign up for monthly eBike subscriptions, hail an...
I live in Brooklyn and I own a car. But this app and the scooters just makes living in this great borough even better. It’ll result in me using my car less. The app is well done and super easy to use. The scooters are easy to maneuver as well. Whoever complains about these scooters blocking their parking space has to chill. They’re parked sideways and don’t take up much space. Also this is not the same type of overkill such as citybikes for example. My issue with the bike racks on every corner in Brooklyn is much bigger than the revel mopeds. I’m all for easy and cheap mobility and this just makes a ton of sense. Way to go New York.
Just call Uber/Lyft or buy a $800 scooter
There is no navigation options and the scooter is both too slow for certain streets and too conspicuous to be ridden on bike paths. Terrible customer service as well. Got turned around riding this (my fault) and had to get on a bike path to get back into the city. Got charged a $25 safety fee to have the account suspension removed. (Along with the $40 cost to ride and push the scooter back into the city) The account was put back on suspension (haven’t ridden it since paying the $25 fine) call in to ask what was happening with the account. “Customer Service” states that the account is suspended I ask for the $25 back then they say sure then end the call. Revel then calls back to say “yeah, the account is going to stay as is just wanted to let you know. You can call back later.”
Great service, in love with them
Using this service around 6 months, so much fun, amazing service Even sometimes taken my wife with me to explore together neighborhood. People are complaining about broken mirrors, crack on helmets, missing cell holders, look, you are basically complaining about each other, who is damaging all this items, I used to start with this guys, everything was brand new and nice. So just be just careful with scooters and items. If you not sure sure about your driving skills , revel offers you opportunity to get a free riding course , go for it.
Deceitful - Takes all your info before disclosing a $19 sign up fee
I was excited about the potential of this service when I saw these scooters in my neighborhood. This could be a great alternative to car2go. I downloaded the app and went through the signup process, handing over all of my info and a photo of my id, only to arrive at the final step of registration to see there’s a $19 sign up fee. Not only if the fee excessive considering other competing services allow you to sign up for free, it’s deceitful that I gave them all of my info before being disclosed of this fee. It’s a bad sign as I wonder what other kind of fees are going to be hidden if I were to start using this. Advice to app developers: get rid of this silly fee, or be honest about it upfront.
I hate these things
Seemingly overnight a plethora of rental scooters has taken over Queens and Brooklyn. People ride them on the sidewalk, park them anywhere, frequently taking up much more room than necessary, which eliminates the very little street parking there is to begin with. They also seem to be magnets for vandalism. Despite all this they look fun and I would be willing to try one out. I even went through the process to sign up. I got all the way to the part where you wanted to charge me $19 to run my license. Listen, I get it, you don’t want just anyone riding these things, but I’m not going to pay to rent the scooter and for the check. You wanna check, that’s on you. Don’t nickel and dime me. Final conclusion...these things are trash and bring no value to the community. They should be removed immediately.
I signed up for Revel a few days ago. I was quickly approved and was able to attend a free lesson soon thereafter. Since then, I’ve been using it everyday to speed up my commute around Williamsburg. The sign-up is $25, but I made it back with the sign up credit. It’s very convenient to get to your destination quickly without having to wait for subways or walk to and from the station. Plus the electric moped is so much fun to ride, and parking is easy to find. I can’t wait for it to expand to the rest of Brooklyn! I highly recommend this service.
It’s cheaper than an Uber and you get to zip around like you’re in Bermuda. The only misleading fact is with taxes or whatever it’s actually .37 cents a minute not .25. Still you can’t beat the convenience and ease. Only feedback is these bikes are super quiet and the horn is pretty wimpy. Bicycles and pedestrians don’t really hear you coming so be prepared to smash the horn button or spontaneous stop on a dime. If you are complaining about parking spots or congestion etc you are a dinosaur and are very tired. I grew up here and have been patiently waiting for this city to go bike / scooter heavy.
Love this service!
My experience so far with Revel has been top-notch. It took me some practice, but now everything is becoming second-nature: getting the bike on and off the stand, turning, riding in traffic. I’ve lived in Brooklyn for 8 years and I felt like seeing it on a moped was a whole new experience. Customer service is friendly and gets back to you quickly even about small issues. App is simple and easy to use. I wish it would let me see the map of my whole trip, but otherwise it’s fantastic.
Good but pretty expensive
I live in queens, so when I heard of this service I quickly signed up. I’m always looking for ways to get into Brooklyn since the Subways only go into Manhattan. PROS: Fun to ride. Easy to park. Helmets are clean and comfy. Cellphone mount for navigation. Can fit 2. CONS: Very few scooters in queens so may need to walk a bit to find one. Costs is pretty high $0.25/minute+tax adds up quick. Compare to car 2 go which is $0.41/minute but you get an actual car. Battery drains quuuick. The two I tried had less than 15% charge left.
Great service, good app
This app earns -1 ⭐️ for requesting payment information without using Apple Pay. The Revel service is quite nice. I own a car in Brooklyn, but for trips within the Revel service area, I’ll often opt to take a revel scooter instead of my car. They’re so fun to ride, especially on warm summer and fall days, and the price is right. Definitely worth checking out if you live in the service area.
Saved my commute
I heard about these one morning and then noticed them all over Ft Greene / Clinton Hill. Since I used to ride a motorcycle in Michigan, the idea that I could zip around a bit for fun without retaking the motorcycle exam in NYC (seriously a pain) was exciting. After my first ride I’m totally hooked. I’m actually excited to commute now! Commuting has been my least favorite part of living in the area I do, which I otherwise love. Revel will keep me sticking around here for longer :-)
Not for me 😟
These scooters are dangerous! They’re difficult to operate if you’re on the smaller side (I stand at about 5’1”) due to how large and heavy they are. I could hardly balance on one and keep it upright, which is very scary when in use, especially at stop signs or red lights. I’ve only taken two rides and each time there was something wrong with the scooter and it’s accessories (ex. broken mirror, broken helmet, and missing phone holder to name a few) which is super disappointing as it’s expensive to ride! Brooklyn has almost no traffic laws so maintaining these at a safe speed while trying not getting run over by cars or hit cyclists is enough to keep me away from these.
$19 to sign up. I’m sorry, no way.
If you are going to put a sign up fee at least make sure to give an equal (or more) sign-up credit to new customers. I understand the overhead is high (mopeds cost, insurance, etc.) but the customer acquisition cost is way too high considering also the competition will be fierce soon (Birds, Lime coming into town) and besides a higher speeds and the possibility to bring another person on board it doesn’t really doesn’t have much of an advantage. Not a new idea, but definitely new for NYC. I think you should focus more on getting people onto your revels than try to break even ASAP. Just my 2c. When you drop that fee be sure I will sign up. Cheers
Fantastic and easy to use
Just rode my first scooter in BK from McCarran park to Clinton Hill. App was incredibly easy to set up and use. It took me about 5 minutes from download to approval and I was riding only minutes after that. The provided helmets were great and the holder for a phone is a great addition, and makes navigation very easy. And, it was a very fun ride! The distribution of scooters in BK and Queens seems very good and I am excited to use the service more as summer continues.
I was actually very angry when I saw these scooters taking up parking spots for my truck in my neighborhood. But after a day or two of people using them the disappeared. Now when I lived in China for over a year. E bike was my main transportation. I created an account and tried Revel. I love it. So convenient when I don’t want to take my truck somewhere! Easy to drive. Very fast and super safe! I plan to use this this a lot!
Yes. Revel: All-electric rides is very safe to use. This is based on our NLP (Natural language processing) analysis of over 24,603 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Revel: All-electric rides Is 49.1/100.
Yes. Revel: All-electric rides is a totally legit app. This conclusion was arrived at by running over 24,603 Revel: All-electric rides User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Revel: All-electric rides Is 49.1/100.
Revel: All-electric rides works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: