Are you having issues? Select the issue you are having below and provide feedback to LoJack Go.
- Hotline forwards all emergency calls to an email
- 24-48 hours response time
- App stopped working after 2-3 weeks
- Been months since the app has worked
My LoJack hasn't worked since February 1, 2024. Just keeps on spinning and spinning when trying to find location. I have logged out and even reinstalled the app, but nothing seems to be working.
Got Lo Jack from a dealership and it hasn’t worked at all. Says, “Unable to Locate car.” They’re going to get sued big time by a lot of people I see.
Lojack is not updating my location of my vehicle.
Location stuck on September 8, 2022.. LoJack still has yet to fix this issue.
New phone and LoJack will not load
My LoJack go will not track my car’s location, it continues to show the last known location. Please assist…
App not showing trips not showing location of my car since Feb 2023
Lojack Android app states "something went wrong with LoJack. Lojack closed because this app has a bug. Try updating this app after the developer provides a fix for this error."
The app won’t refresh location
Can not locate my car keep going in circles
It’s 02.01 and the latest car location update on the app is 01.29
Not locating my car in the app
App is not locating car and will not refresh, all of my notifications are on and allowed. It does not show trips or current dashboard location.
Not working trying to load my location of my vehicle
Not working
Why is my Lo Jack Go app not locating my car? Why is it saying unable to locate car?
App won't update my card location stuck on Aug 13
Not updating location
App will not work. Won’t load my cars location. Send delayed notifications.
App will not locate my car
Lojack has not worked in months. It will not locate my car. It's stuck on May 31, 2022
Lojack has not worked in months. It will not locate my car. It's stuck on May 31, 2022
App hasn't worked for months. My network connection is great and my cell phone service is at 5 bars. Having no problem with my other apps
App not updating location of vehicle keeps saying June 12 6:26AM
My lo jack doesn't refresh
it doesn't update the information. it is stuck in the same date (May-31, 8:30pm). I press the update green bottom but nothing happens, it just keep loading.
My LoJack go app seems to not be working.
My low jack app is not updating and hadn't worked in months
App hasn’t worked since may
My LoJack Go system is not working since May 31, at 7:21. Please help.
Complete guide to troubleshoot LoJack Go app on iOS and Android devices. Solve all LoJack Go app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spireon, Inc, developers of LoJack Go.
LoJack Go helps keep you and your loved ones constantly connected to your vehicle. Get speed, low battery, and landmark notifications, all from the convenience of your phone. Find your car at all times using real-time GPS tracking. • Speed Alerts – Establish a speed limit and be alerted any time your vehicle exceeds that speed. • Low Battery Alerts – Monitor and be notified of your vehicle's battery to avoid the hassle of your vehicle not starting. • GeoFences – Create geographic points of interest to be alerted when your vehicle arrives to or leaves from those areas.