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⚠️ Most reported problems ⚠️

Not working
50.0%

Login
33.3%

Connection
8.3%

Account
4.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GlobalProtect Problems 😠👌🔥

- Poor connectivity when switching between wifi and cellular networks

- Endless loop of pop-up notifications and connection issues when network changes occur

- Uninstalling and reinstalling is the only solution to fix connection issues

- MFA integration is difficult and painful

- Inconsistent connectivity and frequent disconnections

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Common GlobalProtect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Palo Alto Networks, developers of GlobalProtect.




About this app

this app for iOS connects to a this app gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection.  GlobalProtect automatically adapts to the end user’s location and connects the user to the best available gateway in order to deliver optimal performance for all users and their traffic, without requiring any effort from the user.  Requires a this app gateway subscription installed on the Palo Alto Networks firewall in order to enable support for this app app for iOS.  Before installing GlobalProtect, please check with your IT department to ensure that your organization has enabled a this app gateway subscription on the firewall.  Supported on Palo Alto Networks next-generation firewalls running PAN-OS 7. 1, 8. 0, 8.  Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode.  This allows users to work safely and effectively at locations outside of the traditional office.