GlobalProtect™ Reviews

I have used many VPN app over the years, but this one is by far the worst.
When you first download it it will connect successfully, but if the connection underneath changes to/away from wifi/cellular you end up in an endless loop of pop up notifications and then messages about not being able to connect to the gateway, as in that moment you have lost wifi or cellular connection. Even if you switch to another VPN profile it forces it back to GP and same spiel.
You can only fully uninstall it and then reinstall to get proper connection once again. Just don’t try to turn it off or switch connection type.
The Mac and Linux clients are just marginally better , though (just as with mobile) MFA integration (for example with Okta) is extremely painful at best. I love many of this company’s products, but GP ain’t one of them at the moment.

No issues here, works as intended. As others pointed out, it spams with notifications, so just don't enable them.

I have to use this for school and there is so many problems with this. First of all, It won’t connect half the time, and when it does it goes in and out. This is frustrating because my school set it up so that when the Global Protect isn’t connected, you can’t do anything. And mind you, THIS HAVE NOTHING TO DO WITH WIFI OR DATA CONNECTION!!!!! Also, there are times that no MATTER what you do, it won’t connect. Just horrible service and connection. And there’s nothing i can do about it. I am behind on so many assignments now because of this thing so I really DO NOT recommend it. 0 stars.

If you disable GlobalProtect, it won’t let your WiFi connection receive any data. The WiFi icon in the upper left of the screen disappears, even though in Phone’s Settings, it shows I’m connected. Confirmed on 3 different iPhones, on both iOS 13 and 12, that GlobalProtect is the culprit. I’m forced to use GlobalProtect by my employer, it I uninstall it the moment I don’t require connecting to a server behind our VPN and incur the pain of reinstalling when I do need it because otherwise, *my phone can’t connect to the internet at all*.

Recently updated my Mac a few weeks ago and global protect is no longer compatible with it. I’ve been using GlobalProtect since the beginning of quarantine to wfh and Apple and this app really dropped the ball on this one. I know a lot of people who need GlobalProtect to wfh or attend classes online and not being compatible with each other in today’s society is EXTREMELY inconvenient for those of us that are still lucky enough to have a job. Get it together and fix this issue.

Somewhat decent VPN for work purposes but it has too many ongoing issues. Wish there was some more consistency with updates.

I would like to know though... why does the this app app request access to my personal files and external hard drives??? Note to everyone, DON’T give GlobalProtect access to any of your personal files. It’ll still work.

GlobalProtect does its job when it comes to vpn connection. However, when your internet blips (say switches from WiFi to cellular, or from no service to service) you get a push notification that says “connection failure” - but this means nothing as GlobalProtect gracefully reconnects so the notification is useless. Also if you disable the notifications GlobalProtect prompts you every time you open it to enable them, which is also a pain.

This thing can’t reconnect for crap. When it does have trouble reconnecting, it goes into a panic mode, constantly spamming reconnect errors. It doesn’t give you a chance to fix the issue in settings. Instead it overrides anything you do to say it can’t connect! You have to uninstall it and reinstall in order for it to shut up and give you a chance to fix the issue. Don’t use this. I’m just forced to use this for work. It’s just the worst

Works like a charm. No issues here. Staying on WiFi and disabled notifications when prompted at the start of GlobalProtect. Now I can access journal articles from home. Excellent.

Every single time you open GlobalProtect , it prompts you to enable push notifications. There are ways to get provisional notifications, but this isn’t offered easily to the user. I don’t want your spam. If you have a reason for asking, explain it clearly. When I say no, don’t ask me every time I open the dang app.

Just the click of a button gets me on or off the VPN and I’ve never had issues with it.

It worked perfectly then received this update a couple of days ago and now can no longer connect. The version does not recognize that it is connected to a network trying to see if there is a way to install the prior version

Every year when new iOS comes out GlobalProtect is broken for some amount of time. Isn’t that why developers have access to betas ahead of public release??? To test their apps with that new release and get things worked out ahead of it? Literally this is the only app I usually have issues with at iOS update time.

The connection fails about every 24 hrs, only way to gain connection again is to uninstall and reinstall. Read another review with someone having the same problem. Been uninstalling and reinstalling for months now... wish I didn’t have to.

Disconnect VPN will also disconnect WiFi. And if I try to manually connect WIFI again, VPN will also be automatically connected. Basically, there’s no way to use WIFI without VPN once you’ve connected to VPN once. Unless reinstall GlobalProtect or reset the whole network settings of my phone.

GlobalProtect stinks. No feedback that it is trying to connect. Nothing. Agree with the sentiment that the second worse thing is the desktop app.

I’m a cloud architect and see accounts all the time moving their crappy PANs up to the public cloud and having to buy dozens of them. Time to stop that madness and recommend alternatives.

There is an issue when I installed this app it hangs my iPhone completely so i uninstall GlobalProtect and it’s gone from the background but still show in settings and I can’t opened or install
I tried to restart my iPhone multiple time but the issue still exists

I love the idea of “always connect”. As an administrator, it felt a lot secured when no body left unprotected. two thumbs up

Always has authentication error no matter what I do. Devs don’t seem to care about this at all, can’t believe this is supposed to be a “reliable” enterprise-worthy product.
As others have said, why is it never ready for new iOS versions within any reasonable amount of time after they’re released?

I was plesently surprised to try and see the iOS version working very well on my m1 macbook pro.

Keeps shutting down the WiFi connection so you can’t sign on.
Solution uninstall when you get on board and reinstall when you land

My app takes a second to refresh so when I am trying to disconnect it ends up reconnecting. Can we just get a disconnect button? It’s very frustrating as is currently.

Needs more control. I want to be able to disable its aggressive re-connect. The desktop app has an override that can be allowed by policy. Why not this?

I use quite a few VPN apps for multi factor and GlobalProtect is by far the worst. It ALWAYS takes more than one try to get it working sometimes as many as 5-6 tries.

Either:
- I don’t get the prompt on my phone
- I get the prompt and no notification to approve in GlobalProtect
- I get the prompt but the notification takes so long in GlobalProtect to appear that by the time it does my client times out.

It’s just a terrible experience.

App worked fine, did what was needed. However, no support for iOS13 on iPhone. Nor for iPad OS that came out. Can’t connect at all. When will app be updated? I ask again. When will app be updated for iOS 13?

GlobalProtect is okay. Not as bad as described by the other reviews.

This is most flaky app which I ever worked. Connecting remotely never happened and its foes work with okta, both on mobile or wifi.
I would never use GlobalProtect given choice.

Doesn’t work under iOS 13 and gave no warning to users that it would be incompatible.

Just garbage, we are required to use it at work. Won’t stay connected. Multiple restarts required to get information from server.

I wish they would fix this.
It no longer works; OKTA push not being sent.