PayQin Status

Last Updated on 2025-01-22 by PayQin Limited

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⚠️ Most reported problems ⚠️

Not working

85.7%

Payments

14.3%

24 hour clock ⏰

- Some users have reported issues with adding money to their account and not being able to see it.

- Some users have reported issues with their cards being deleted or not receiving the card they purchased.

- Some users have reported issues with withdrawing money from their wallet and not receiving a response from customer service.

- Some users have reported the app being a scam.

Common PayQin Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PayQin network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PayQin App
1. On android, goto Settings » PayQin » click [Force Stop]

Clear PayQin App Cache and Data:
1. On android, goto Settings » Apps » PayQin » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PayQin.

On android, goto Settings » Apps or Manage Apps tab.
Click PayQin » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PayQin » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PayQin