Wansview Cloud app not working? crashes or has problems?

Wansview Cloud Status


I have a problem with Wansview Cloud

Are you having issues? Select the issue you are having below and provide feedback to Wansview Cloud.



160 Problems reported in the last 24 hours

Most reported problems

Not working
49.7%

Something else
18.8%

Login
13.2%

Crashes
9.1%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Malcolm:

login not working on win11 - use/pass not recognised. checked good on 'droid tablet.

J
J Dombek:

The app opens, but when I click on a camera I get an error notification. Assertion Failed

D
Dan:

Livestream not connecting intermittently. Alerts seem to be working OK.

B
Billy Wigston:

Wansview cloud has stopped working

J
Joel:

Not able to replay.

L
LOREN WILSON:

Wansview app when trying to log in, it flashes and then goes back to login page

L
LOREN WILSON:

Says to log into. When I do it comes up for a few seconds then goes back to login page ?

D
Donnell Jones:

App not opening. States program has stopped

T
Teresa:

Connection. Paid subscription for 3 cameras that won't connect to the servers.

📋 37 Reported Issues:

F
Florin 2026-02-27

Not connecting to live stream on any device ios, android or windows, the cameras record motion

C
Chad Maki 2025-11-01

trying to play back recorded video from my pc

L
LOREN WILSON 2025-10-02

Can’t log into account ?

T
Tara Seely 2025-09-17

When I try to open the app, it tells me that the program has stopped running.

M
Mike Guiswite 2025-07-10

The app opens, but when I click on a camera I get an error notification. Assertion Failed.

T
Teresa 2025-06-05

Connection. 3 cameras will not connect to servers.

T
Teresa 2025-06-05

Connection. 3 cameras will not connect to servers.

L
L 2025-06-05

Connection- both camera won’t connect to the servers.

V
Veillon 2024-11-30

Compte invalide (1013)

M
Marika 2024-09-04

My app won't even open on my phone - keeps saying 'The program has stopped running' - Help!

T
Thomas Malaiko 2023-10-31

Can't find recording

D
Dawn Marie Khantharasy 2023-08-24

I see I'm not the only one. My app won't even run at all. This is very unprofessional and I feel I have wasted my money. I also notice people are having problems, but no ones is helping. I want my money back.

N
Nancy Brennan 2023-08-22

My program will not run . I see others will same problem but no solution

T
Terrel Dial 2023-07-15

had this mess for one year now- the wansview app ALWAYS freezing when switching camera selections. Terrible platform- will never purchase this crap again- it sucks!!

T
Terrel Dial 2023-07-15

had this mess for one year now- the wansview app ALWAYS freezing when switching camera selections. Terrible platform- will never purchase this crap again- it sucks!!

T
Tiffany Grant 2023-05-30

The app is not even opening for me it just keep saying "The program has stop running" when it have never run in the first place so I haven't gotten to use the camera AT ALL!!!

W
Warren 2023-01-10

server constantly busy

R
Rob Shorts 2023-01-05

I can't seem to get out of the permissions and settings page on the app. What do I need to do to navigate away from this page to set up the camera.

T
Tim Collins 2022-11-21

the cloud app is working fine on my android phone

T
Tim Collins 2022-11-21

its telling me that the app has expired/ thanks in advance

D
David 2022-10-13

Windows app keeps says ".. the server is busy, retry again.." thats over a WEEK

S
Samson David 2022-10-08

Windows app keeps says ".. the server is busy, retry again.." for the last 2 days.

K
KELLYANN BANDUSKY 2022-09-15

THIS IS VERY UPSETTING!!! MY WANSVIEW APP HASNT WORKED ALL MORNING, REFRESHED IT, TRIED UPDATING IT. IDK WHAT YOU GUYS DID OR IF YOU SYSTEM IS MESSED UP BUT THIS IS NUTS!!! IVE HAD THIS APP FOR TWO + YEARS AND NOW TODAY IT ISNT WORKING? IT SAYS MY ACCESS IS DENIED. BUT I HAVE INTERNET AT HOME AND ALL OF MY CAMERAS ARE ON? WTF. PLEASE ASSIST IMMEDIATELY!!!

B
Barry 2022-08-25

Wansview cloud for PC gives SEVER BUSY TRY AGAIN - repetitively.

L
LELO WASHINGTON 2022-08-15

Cam online but shows rainbow colors

W
Wendell Helton 2022-07-21

Can’t sign into app. Won’t accept password. Can’t change it

H
Harley Teel 2022-06-29

We chose not to use the "cloud" because of our budget wouldn't allow it but my android (samsung galaxy s5) keeps giving an error box "UNFORTUNATELY, WANSVIEW CLOUD HAS STOPPED". Is there a way to stop the error message?

D
David Lowe 2022-06-23

Cannot connect to camera with any PC, only connects to phone app. Used to work with all PCs.

N
Niki 2022-06-20

Cannot reset password, not receiving the verification email.

C
Craig Yates 2022-06-03

I had a few problems with my k5 camera. So I uninstalled it amd tired to set it up again. Several hours later and still not able. It's connect to the network then days registrating on the server. Then nothing happens!!

J
John 2022-05-31

Same problem as Dave ! Cloud cameras work in Android app. yet when logging in on apple or window PC the message always reads "the server is busy try again" this is on going over a weeks .. What's up with that !!

D
David Samson 2022-05-30

Cloud cameras work in Android app. yet when logging in on apple or window PC the message always reads "the server is busy try again" this is on going over a week.

V
Victoria A. Redd 2022-05-18

The Wansview Cloud is not working and this is my second day with this.

N
Nick Warrington 2022-05-12

My cameras won't connect up to the Windows App - just get a message saying server busy

R
Rex Ray 2022-05-07

Started out with the server is busy, now when i try to log in it just closes the program. Tried reinstall didnt work.

B
Brian Clarke 2022-05-04

Cannot login. For the past two days I keep getting the message, Server is busy.

C
Cheryl Bridges 2022-04-26

Crashes and sends error message. "Program Stopped Running"

Showing 1-37 of 37 reported issues:


Have a Problem with Wansview Cloud? Report Issue




Common Wansview Cloud Problems & Solutions. Troubleshooting Guide



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wansview Cloud Website

Privacy Policy: https://adhoc.ajcloud.net/docs/wvc/en/privacy.html

Developer: AJCLOUD INTERNATIONAL INC.




‼️ Outages Happening Right Now

  • Jun 03, 2026, 07:56 PM

    a iOS user from Rouen, France reported problems with Wansview Cloud : Not working

  • May 20, 2026, 04:51 PM

    a Windows user from Ponce, Puerto Rico reported problems with Wansview Cloud : Screen

  • May 13, 2026, 07:11 PM

    a iOS user from Dallas, United States reported problems with Wansview Cloud : Screen

  • Apr 28, 2026, 06:47 AM

    a user from Manchester, United Kingdom reported problems with Wansview Cloud : Crashes

  • Apr 27, 2026, 04:44 PM

    a AndroidOS user from Dallas, United States reported problems with Wansview Cloud : Crashes

  • Apr 26, 2026, 07:43 PM

    a AndroidOS user from Liverpool, United Kingdom reported problems with Wansview Cloud : Crashes

  • Apr 19, 2026, 08:56 PM

    a Windows user from Montalzat, France reported problems with Wansview Cloud : Not working

  • Apr 18, 2026, 07:31 PM

    a Windows user from Harrogate, United Kingdom reported problems with Wansview Cloud : Login

  • Apr 10, 2026, 08:16 AM

    a Windows user from Beaconsfield, United Kingdom reported problems with Wansview Cloud : Login

  • Apr 06, 2026, 02:38 PM

    a Windows user from Norwich, United Kingdom reported problems with Wansview Cloud : Connection

  • Started 1 minute ago

    Otium Word

  • Started 21 minutes ago

    BrightWay Credit Card

  • Started 25 minutes ago

    Citi

  • Started 41 minutes ago

    Doomsday

  • Started 42 minutes ago

    Yahtzee

  • Started 43 minutes ago

    La Banque Postale

  • Started 55 minutes ago

    WePlay (ويبلاي)