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⚠️ Most reported problems ⚠️

Login
32.4%

Not working
32.4%

Connection
16.2%

Something else
13.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Magic Home Pro Problems 😠👌🔥

- Need to close the app after it has been open for a long time

- Difficult to connect to WiFi

- Randomly turn on and off

- Change color or start flashing randomly

- Randomly disconnect from app

- No response from in-app support

  5 Reported Issues: 😵🆘🛟🚨📢

Anthony
2023-08-20

I'm using your Magic Home app on Android when going to the device manager the remote status shows the account offline and the account not linked. How can I fix this problem?

Steven Bertrand
2023-02-28

These lights were set up on a wifi that is no longer in use and when I try to re-pair it to the NEW wifi it wont connect or even find the default wifi. I tried to reset the lights and still no luck.

Kyle
2022-07-15

Leds are flashing blue red green rapidly - controller non responsive. Can’t reset (or may have faulty instructions on how to do it

Nina
2022-04-04

how do i connect to the VMXXXXX-2.4GHz wifi it tells me to connect to whilst setting my lights up? it asks for a password but i am not given one.

DEJAN NASIPAK
2022-03-05

Regards, why the app dosent recognize ilamp light ,and how can I fix it, thank you

Showing 1-5 of 5

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Common Magic Home Pro Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at zhibiao Lin, developers of Magic Home Pro.


Verified email ✔✔

E-Mail: support@magichue.net

Website: 🌍 Visit Magic Home Pro Website

Privacy Policy: https://faqsys.magichue.net:4489/privacy/policy

Developer: ZENGGE Company Limited


57.14% Contact Match

Developer: Smart Home Plus

E-Mail: magichome@broadlink.com.cn

Website: 🌍 Visit Magic Home-Smart Home Website



About this app

Magic Home Pro is a wifi controller APP for smart led lighting. 3. 5.