Voyager Status

Last Updated on 2023-07-13 by Voyager Digital, LLC

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User reports:
No current problems

- Impatient users due to huge increase of new users this month

- Customer service is terrible

- Terrible spread for market orders

- Limit orders rarely ever execute or take many hours to do so

- Rigged to get the worst possible price

- Fee to transfer Bitcoin is a whopping 28 bucks and takes hours to days

Mark Parr 2023-02-02

how access my claim

Phyllis Curry 2022-05-17

My account became inactive and I don't know why and I cannot log in now.

Showing 1-2 of 2 reported issues:

Common Voyager Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Voyager network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Voyager App
1. On android, goto Settings » Voyager » click [Force Stop]

Clear Voyager App Cache and Data:
1. On android, goto Settings » Apps » Voyager » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Voyager.

On android, goto Settings » Apps or Manage Apps tab.
Click Voyager » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Voyager » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Voyager