hi app not working? crashes or has problems?

hi Status

Last Updated on 2023-01-19 by HI

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User reports:
No current problems

Summary of hi Problems 🔥

- After 20+ days, users are no longer able to get free daily rewards without referring at least 1 friend once every 7 days, which was not mentioned beforehand.

- The app lacks support and responsiveness to user inquiries.

- Some users have experienced issues with adding funds to their account and logging in with their email.

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Common hi Problems & Solutions. Troubleshooting Guide

Table of Contents:

hi iPhone Issues and Solutions

hi iOS app crashes, not working, errors
hi iOS app network issues
hi on iOS has black/white screen

hi Android App Issues and Solutions

hi has errors/crashing/not working
hi server network connectivity issues
hi has black screen

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hi iPhone Issues and Solutions

How to fix hi app crashes or not working on Iphone (iOS):

Close and restart the hi app on iPhone
Update hi app to the Latest Version for iOS
Uninstall and reinstall hi iPhone app
Update your iPhone to the latest iOS version

Fix hi on iPhone unable to connect to server/internet connection issues::

To resolve hi network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

hi Android App Issues and Solutions

Fix hi not working on Android, crashes, errors or is unresponsive:

Force Stop the hi App
1. On android, goto Settings » hi » click [Force Stop]

Update hi to the latest version on PlayStore

Clear hi App Cache and Data:
1. On android, goto Settings » Apps » hi » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hi.

Fix hi unable to contact server/ hi internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click hi » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hi » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hi