Contact Voyager Support

I made the serious mistake of trusting Voyager without doing proper research like the information on this site. I understand that as of the end of 2021 this company now has over 1 million accounts. In a recent CEO interview on YOUTUBE he states the company growth was overwhelming and they are ramping up staff. However the information here indicates that Voyager has been a nightmare for many customers throughout the last year. There is no phone support and no mailing address. The customer support tickets are not responded to. I have already got a significant amount of Crypto with them, and then I initiated a LARGE Crypto transfer a month ago which was confirmed and completed the same day in my transaction history. As of today it is still NOT CREDITED TO MY ACCOUNT BALANCE. Use Voyager at your own extreme risk as what you are reading here is FOR REAL!!!!!!!

I have significant coin value in Voyager. My account was disabled a month ago. I have created many tickets in support but so far not even one response from Voyager. I can't send or receive money, trade or transfer. I am caught in limbo without access to money or coins.

I made a transfer of $1000 from voyager to my bank account since last week. The money has never been transferred to the account. I have been calling my bank ( because I don't have a number to call Voyager!). Nada. Instead, Voyager has taken $100 and $200 on my account without authorization. Can someone please tell me what's going on???

The absolute worst excuse of a crypto exchange out there. Bait you with a 12% staking and take forever to do anything. No response from their email crap customer service and no phone support. Opened an account and it took over a month for my funds to become available. 2 weeks to withdraw my money and have still been waiting over 2 weeks for another $200 deposit I made to clear. Coinbase is instant. Total crap, don't waste your time with this shit company. I will be closing my account as soon as I can get my money back.

I tried logging into my account and the Voyager app prompted me to provide front and back of my ID and a selfie which I prompted. After that my account said pending application and all my balance is ZERO. Can’t log in with my email and password so I’ve tried to reset my password With a voyager email and that didn’t work. I need help finding account.

I change password.. after see unauthorized access… nov 16.. Want to closed my account… because it not secured… More access occurred since… Close it….

piece of shit exchange stay clear over 24 hours and still cannot get my crypto!!!! assholes

I tried logging into my account and the Voyager app prompted me to provide front and back of my ID and a selfie which I prompted. After that my account said pending application and all my balance is ZERO! I have 2.51 ETHEREUM and 162 MANA coins and it saids I don’t own any. It started when I tried withdrawing cash from Voyager but on the app it said that the bank link expired. I tried linking my bank at least 10 times and it failed when the Plaid system didn’t connect and finally just added the same bank account that was expired on Voyager. It worked and I was able to withdraw $2200 and it’s pending. But now I can’t even see anything in my account because it’s saying “Pending application” like I opened another account which I did not. I was just trying to link an expired account. Why would I have ZERO balance when I have over $13500 in crypto coins? Please help.

my account become inactive. unable to log in need help . my contact #848-4569-8422.thanks

I have a new phone number so I cannot complete verification or access my voyager crypto account

I deposited $2400 from my chase account into voyager last week Friday. Just a day before the maintenance began on Monday the 25th of October 2021 I have been unable to login to the app to trade its almost a week now and my account is still inactive I do not understand why. I am beginning to have a negative feeling that these a well planned scam organization stealing people's money on a daily basis I tried reaching out to the customer service email they responded that maintenance is complete and everything is going well but still unable to login no number to call and speak to a representative about the problem this is just too bad. Funny enough I have learnt my lesson and can never give a positive review about the app not even to my worst enemy this is absolutely wickedness and a well organized crime and I won't stop until I get my money back going to the police to make a report in 3 days if I don't get my money back. Will also write a petition to the FBI to let them know about the disaster going on here. Thank you and do have a nice day. Dawn

The 6 digit verification code will not go to my email so I can’t log in.

I forgot my password, and can't get any further My phone number (865)654-3365 Anytime after 10:00 am Thank you

I can't deposit in my checking account

You took money out of my checking account which put me in the negative. YOU WERE NOT AUTHORIZED TO DEDUCT ANY SUMS FROM MY ACCOUNT.

I am really frustrated! Reading all these unresolved issues is making me more nervous. I have not been able to get into my account for weeks now. I have over 5000.00 dollars in the wallet. Each time I try to.log in is ask for 2 step code, but I am not receiving any text. I have set up multiple tickets, still no respond from anyone. Does this mean my money is gone?

Worst company EVER. I started out loving the and slowly as you stat using their features you come to realize how poorly this company is run. I have submitted over 15 tickets to try and get in contact with them and they haven't responded to ONE of them. But they have the time to send out blast advertisement emails but they cant have a customer support system to help their clients who have thousands of dollars on their platform I find that insane... DO NOT USE VOYGAR

Hello I have $800 on VOYAGER. The app was down, after I received an email saying the app was back to work, I tried to log in on my account it keep on saying my account is inactive. I emailed help desk it's been a few days still no answer yet. Is there a phone number I can call?

Log in screen says “Connectivity Issues please check network settings or try again later” since yesterday! I can’t log in. What’s the number for help?

Cannot report problem thru customer service. Cannot log in. Call me at 321-258-8008

I have deposited some amounts of ADA from Crypto before and even though i double checked address like 10 times and lots and lots of confirmations have already been done, my coins are still missing. Its like i never sent anything and its funny how Voyager doesn’t take it seriously at all. Its been over a month and my coins are still missing.

I have been on standby for forager for over a month. I should have been able to use your platform purchase crypto weeks ago! You don't respond to my text messages and I find it to be disrespectful and poor customer service

anyone knows how to contact Voyager through phone or mail? I couldn't logon my account for over a month, I have $3000 there, it only shows account disabled. Send numerous email to support, only give a ticket number, that's it. it is the worse company support I ever worked. Any input is appreciated! Thanks!

Can't get into my account. Keep telling me it's going to send me a code. Never received it been locked out of my account for over a month now. And no one will help.

I cant sign in to my account and it tell me to contact customer service

THEY locked my account and will not answer any emails this is day 4. There is now other way to contact them is by email and they do not respond. They are the WORST when it comes to customer service and they do care they already have your money... your SCREWED!

I have submitted all my information, and my account has been under review for almost 2 full weeks. Is this normal?? Proces on the currency I want to invest in have doubled since trying to invest. Please give me an answer or resolution. Ive never tried this hard to give money to someone!! Very frustrating.

I need to update my phone number so I can log into my voyager account!

Been using this platform for a couple weeks and no problem then all the sudden it wont let me sign in I have a large investment on dogecoin been locked out of my account for the 2nd day now please resolve this issue asap thanks tdkatamay

Withdrawal is on Pending status, over a week of waiting and its still pending. This is ridiculously very slow. I opened a support ticket and no response for help. This is unacceptable. This is supposed to take minutes to withdraw not over a week. What happened to your 24 hours service of withdrawal ? What is going on? Why is it so slow and no customer support reaching out?

I have been trying g to get on my account for two weeks...I have a new phone number so my verification code goes to my old number..please help me..New phone 205-218-6744..my old number 786-651-7685

WHERE IS MY MONEY!!!!! It's been two and a half weeks and the money still hasn't gotten into my bank account yet it's over 3,400 dollars and I cannot contact customer support I filled out numerous tickets and never got a reply

I have different phone number can not log in plz respond

I can not withdraw my from voyager account tried so many times. Help me to withdraw my money. I really need it

Pls help. I have both a bank withdrawal and BTC withdrawal that have been pending for 8 days. I know your app says 5-10 days for bank withdrawals, but it also says 24 hrs to transfer crypto. I need that money!

Can Voyager Customer Support to resolve the USD deposit issues? The Voyager app in my account has a balance, and it is not available to trade. And the problem is it has much more than 10 days (supposer to be 5-10days) and my bank has not shown the money is transfered to Voyager. What happened? (this is not a new account setup for first time transfer, it works many times before).

Hello, I tried to contact you because I changed my phone number and I cannot access to my account please contact me ASAP, it’s over a month I waiting to update my new phone number. Thanks

Hi, I am still waiting funds to get deposited to buy coins, passed 11 business days & still funds are not available to purchase coins. Why there is prolonged so much? How many days should I wait more? Thanks

I transferred 4200 XRP to Voyager and it shows received on the block chain, yet it has not been credited to my account. I transferred a smaller qty earlier in the week. Now it's been 5 days and no response to my ticket. But I see here that Voyager is not accepting deposits all of the sudden. How to I get my 4200 XRP coins back? No response from VOYAGER.

I transfer my XRP from atomic wallet. But didn't know XRP wasn't accepted on Voyager. How can I get my XRP back?

Hello. My voyage account has disabled too long. I have accidentally click disable my account that I have tried using 2FA.

I've deposited money from my bank to Chime, then tried to transfer to my Voyager acct. The money is on my Chime card, but apparently took so long for the transactions...now every single one of my deposits from Chime to voyager say rejected! Need to speak to someone directly ASAP! Is there an actual person I can speak to at Voyager and if so...can someone please provide me a phone number? Very frustrated! Thank you!

I can transact with my voyager app it keeps saying I’m on a waitlist due to a surge in demand and that’s crap, I have more than $1500 on the app I need my money

It's been 6 days and my withdrawal is still pending usually its fast next day just curios why so long

Hello Voyager Bank how are you doing today? I have a Voyager account and the app and for some odd reason the verification code to log in is not coming in to my text message or email

Unable to receive code on my mobile number to login into my Voyager account. Please help me asap

every customer that has Laid a Complaint... Text me Directly here so that Ur Account with Voyager is been resolved within 24 hours....(803) 426-3019

Why wont voyager accept my mobile number

How long until I can start using my voyager it keeps saying I'm on the wait list due to surge of demand???

My ex girlfriend kicked me out of my voyager account. I can prove it’s me I have $9800in there. I can’t let her have it. Can you help

I cant seem to get connected to be able to scan my ID. AND also give information for my Bank Chime. Will you please help me. My cell phone number is 951 489 8712.

I put money in my account. My girlfriend also had access. She changed the settings like phone number So now I can’t get in to my account Please help in anyway you can

Why is my account pending and in review. I need in the app. Y'all took all my information and I completed my verification. Then it says my account us under review.

Well I am to the point to give up on you I was asked to use you So I could get some help They can't help Unless you can give me a code number You have sent me three code numbers. But they won't go in. Please ! Don't put me off on this matter I need money ASP. THANK you for your time on this matter. Holly K Dalton 1818 Summit Dr. Shelton ,Washington 99584

I cant access my account. The code want come to my number

I’m have trouble linking my bank account please help me

Hi excuse me what the hell going on and ehat happen to voyager app on/off on my phone and but i am lucky voyager email and pw already set up everything in my account ...please let me and email ok

Can’t post my bank can’t find my bank it won’t let me put my card in my bank on my acco my

I'm having problem with vifey my address its not letting me add my correct address

I’ve been waiting for more than 2 weeks now and they still haven’t verified my ID, very slow respond and no phone number to call for help?? Really this is sucks

It disabled my account and no help at all, open multiple tickets, didn't answer. Very frustrated.

Hello! I’m having an issue with the Voyager app. I get to the point where I need to verify my account. I try to scan in or photograph the front and back of my driver’s license to the app but it won’t scan. When I try to take a picture, it says document not found. Does anybody know how I can successfully get my documents uploaded to the Voyager app? Please email me with your suggestions.

I got my account hacked how do I call customer service can’t get on at all I need a phone number someone please help

Your site will not accept my bank account??

Trying to finish address information on application. Help its not working! Thanks