OjO app not working? crashes or has problems?

OjO Status

Published by OjO Electric, LLC

OjO is the premiere scooter rideshare program. OjO knows every city is different.

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Common dislikes about OjO app

-Overcharged almost $600.

-No customer service number.

-Charged 20 bucks if you don't return the scooter to another parking zone.

-Terrible app.

Have a Problem with OjO - Rideshare Done Right? Report Issue

Common OjO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OjO app on iOS and Android devices. Solve all OjO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OjO iPhone Issues and Solutions

OjO iOS app crashes, not working, errors
OjO iOS app network issues
OjO on iOS has black/white screen

OjO Android App Issues and Solutions

OjO has errors/crashing/not working
OjO server network connectivity issues
OjO has black screen

OjO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OjO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OjO app crashes or not working on Iphone (iOS):

Close and restart the OjO app on iPhone
Update OjO app to the Latest Version for iOS
Uninstall and reinstall OjO iPhone app
Update your iPhone to the latest iOS version

Fix OjO on iPhone unable to connect to server/internet connection issues::

To resolve OjO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OjO black/white screen (blank screen) on iPhone:

Follow the OjO iOS app troubleshooting guide Here →

OjO Android App Issues and Solutions

Fix OjO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OjO app issues:

Force Stop the OjO App
1. On android, goto "Settings" » click OjO app. » click "Force Stop".

Update OjO to the latest version on PlayStore

Clear OjO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OjO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OjO.

Fix OjO unable to contact server/ OjO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OjO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OjO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OjO on android.

Solve OjO black/white screens issue on Android:

Follow the OjO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OjO Electric, LLC, developers of OjO.

100% Contact Match

Developer: OjO Electric, LLC

E-Mail: [email protected]

Website: Visit OjO Website

About this app

That's why we work with cities to address their unique needs and challenges in rideshare before we arrive. • Play music or Listen to podcasts over this app's bluetooth speakers. this app is the premiere scooter rideshare program. this app knows every city is different. Rent an this app and ride smarter, travel safer, and go further… this app on! With this app's 25-mile range and 20 mph speed, you're going places.