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Published by OjO Electric, LLCAbout: OjO is the premiere scooter rideshare program. OjO knows every city is different.
How to Contact OjO Customer Service/Support
Listed below are our top recommendations on how to get in contact with OjO - Rideshare Done Right. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OjO - Rideshare Done Right. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OjO Electric, LLC
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Developer: OjO Electric, LLC
E-Mail: [email protected]
Website: Visit OjO Website
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Reported Issues: 4 Comments
By Austin Fischer
3 years agoI wanted to take one out for a ride, unlocked one at 18 miles remaining and then it immediately dropped to 0 miles. I had to walk it down the road for a mile because it told me that’s where I had to park it. I got there and it was right next to a bunch of other OjO scooters, yet still charged me the 20$ for the parking penalty. So I payed 28$+ for something I might have rode for 1 minute. I want a refund ASAP.
By qbrown620
Rip off!
I used these scooters Labor Day weekend in Memphis TN and I was overcharged almost $600!!! I have tried submitted request, I have heard nothing. I called customer service, turns out there is no customer service number. I had to call the parent company. Still did not solve my issue. I want a full refund on what I was overcharged immediately. I hope that I can get help soon. I have no idea who to contact. Customer service is non existent with OJO, very displeased. RIDERS BE AWARE OF YOUR CHARGES, they will try to overcharge you
By Denvmaddox16
Terrible design
If you take a scooter it must be returned to another parking zone or else you get charged 20 bucks... which basically defeats the purpose of being able to take it somewhere. It’s the same as getting an Uber somewhere then the driver dropping you a few miles from your destination with all the other ubers. Terrible app, if you want to take an electric vehicle somewhere quick and easy use literally any other app
By nobadnonobad
Horrible
Had to scan several scooters to find one with a minimal battery charge. The scooter barely worked, parked it in the same spot after a few minutes of trying to make it work. The app said I wasn’t in a approved spot despite it being in the same clearly marked spot I got it from and the only option to end the ride was to take a $20 charge. Waste of time.
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