teamLab Status

Last Updated on 2024-11-06 by teamLab Inc.

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Common teamLab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot teamLab app on iOS and Android devices. Solve all teamLab app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

teamLab iPhone Issues and Solutions

teamLab iOS app crashes, not working, errors
teamLab iOS app network issues
teamLab on iOS has black/white screen

teamLab Android App Issues and Solutions

teamLab has errors/crashing/not working
teamLab server network connectivity issues
teamLab has black screen

teamLab iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever teamLab app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix teamLab app crashes or not working on Iphone (iOS):

Close and restart the teamLab app on iPhone
Update teamLab app to the Latest Version for iOS
Uninstall and reinstall teamLab iPhone app
Update your iPhone to the latest iOS version

Fix teamLab on iPhone unable to connect to server/internet connection issues::

To resolve teamLab network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix teamLab black/white screen (blank screen) on iPhone:

Follow the teamLab iOS app troubleshooting guide Here →

teamLab Android App Issues and Solutions

Fix teamLab not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent teamLab app issues:

Force Stop the teamLab App
1. On android, goto "Settings" » click teamLab app. » click "Force Stop".

Update teamLab to the latest version on PlayStore

Clear teamLab App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "teamLab app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch teamLab.

Fix teamLab unable to contact server/ teamLab internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click teamLab » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got teamLab » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch teamLab on android.

Solve teamLab black/white screens issue on Android:

Follow the teamLab android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at teamLab Inc., developers of teamLab.

Verified email ✔✔

E-Mail: info@team-lab.com

Website: 🌍 Visit teamLab Website

Privacy Policy: https://www.team-lab.com/privacy/

Developer: teamLab Inc.

About this app

In the Crystal Universe, swipe up on a star, and it will appear in the exhibition space. An explanation of the artwork can be viewed in the exhibition space. Enter a room and open the this app app to learn more about the artwork you are experiencing. The artworks in this app Borderless move, evolve, and influence each other. In the Crystal World, swipe up on a character, and the world contained within it will be released into the space.