FirstNet Assist app not working? crashes or has problems?

FirstNet Assist Status


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⚠️ Most reported problems ⚠️

Login
66.7%

Connection
33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FirstNet Assist Problems 😠👌🔥

- Requires a FirstNet compatible device and sim card, which may not be clear to all users

- Customer service representatives may not be knowledgeable about the app or billing issues

- Some users have experienced difficulty signing in or accessing their account through the app

- Some users feel that AT&T prioritizes their regular customers over FirstNet customers.

Have a Problem with FirstNet Assist? Report Issue




Common FirstNet Assist Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AT&T Services, Inc., developers of FirstNet Assist.


Verified email ✔✔

E-Mail: DL-FNAssistDevTeam@att.com

Website: 🌍 Visit FirstNet Assist Website

Privacy Policy: https://www.firstnet.com/privacy-policy

Developer: AT&T Services, Inc.




About this app

FirstNetAssist provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model.  In case your device is uplift-ready, FirstNetAssist allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location.  FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips.  FirstNet Assist requires a login to the FirstNet portal.