Are you having issues? Select the issue you are having below and provide feedback to FirstNet Assist.
- Requires a FirstNet compatible device and sim card, which may not be clear to all users
- Customer service representatives may not be knowledgeable about the app or billing issues
- Some users have experienced difficulty signing in or accessing their account through the app
- Some users feel that AT&T prioritizes their regular customers over FirstNet customers.
Complete guide to troubleshoot FirstNet Assist app on iOS and Android devices. Solve all FirstNet Assist app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AT&T Services, Inc., developers of FirstNet Assist.
E-Mail: DL-FNAssistDevTeam@att.com
Website: 🌍 Visit FirstNet Assist Website
Privacy Policy: https://www.firstnet.com/privacy-policy
Developer: AT&T Services, Inc.
FirstNetAssist provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, FirstNetAssist allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. FirstNet Assist requires a login to the FirstNet portal.