Roborock app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Not working
33.3%

Login
26.7%

Account
13.3%

Connection
13.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Roborock Problems 🔥

- Does not support older hardware

- Issues with firmware updates

- Requires a password and account for a vacuum

- Removed many voices after update

- Robot is ramming into everything, getting stuck on nothing, getting lost despite no obstacles, quitting for no reason in one room trying to climb up my chair.

📋 1 Reported Issues:

F
Frank Conn 2022-06-18

my roborock does not recognize the password. How can I reset it?

Showing 1-1 of 1 reported issues:

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Common Roborock Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Roborock iPhone Issues and Solutions

  2. Roborock Android App Issues and Solutions


  Contact Support

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Contact e-Mail: service@roborock.com


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E-Mail: support@roborock.com

Website: 🌍 Visit Roborock Website

Privacy Policy: https://files.roborock.com/iot/doc/4adbfb96d56e4d288b47b6058203ee84.html

Developer: Roborock




‼️ Outages Happening Right Now

  • May 23, 2025, 03:36 PM

    a user from Anet, France reported problems with Roborock : Login

  • Mar 17, 2025, 09:18 AM

    a user from Reutlingen, Germany reported problems with Roborock : Connection

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