Contact FirstNet Assist Support
Published by AT&T Services, Inc. on 2023-06-14 About: FirstNet Assist provides all primary and extended primary first responders with
support tools at their fingertips. This app provides access to Customer Care
using multiple methods, as well as providing real-time self-diagnostics based on
your device brand and model.
How to Contact FirstNet Assist Customer Service/Support
Listed below are our top recommendations on how to get in contact with FirstNet Assist. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FirstNet Assist. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: AT&T Services, Inc.
E-Mail: [email protected]
Website: Visit FirstNet Assist Website
63.16% Contact Match
Developer: AT&T Services, Inc.
E-Mail: [email protected]
Website: Visit AT&T Services, Inc. Website
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Reported Issues: 3 Comments
By JachinPatlur1
Terrible Service App and Service
The customer service representatives don’t know anything. The app and the website won’t let you view your bills or even pay your bill. The sales associates at AT&T said the watch is $10/month, but the FirstNet sales representative said its $25/month. No one knows what’s going. My bill is almost triple what it usually is and the sales associates don’t know what’s going on, neither do the phone representatives. The app is useless. The website is useless. Any option you click, it takes you to a screen to “Upgrade your device”. AT&T messed up big time by releasing this service and app before setting anything up. It’s better to pay more and stay with AT&T then to switch to FirstNet.
By .ICEMAN.
Hopefully it works one day
I would have been better off sticking with AT&T. Not sure why they were so proud to “Support First Responders” considering they clearly care much less about FirstNet than they do AT&T. Would love this app if it would just work. Won’t even allow me to sign in even tho my information is correct. I can sign in to my account on the website, however I apparently do not exist on the app. I wish AT&T would just continue to take care of the FirstNet customers.
By sneak__e
Terrible interface
I don’t understand. If this is an At&t service why not allow the same site log in? If you want to keep FirstNet and AT&T subscribers separate at least keep the interfaces the same, especially if it’s a “how can we save the most amount of money by making the least user interface” scenario? You can’t just copy the same AT&T layout that’s already done and just change the logos to FirstNet?
Have a Problem with FirstNet Assist? Report Issue
Leave a comment:
Why should I report an Issue with FirstNet Assist?
- Pulling issues faced by users like you is a good way to draw attention of FirstNet Assist to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FirstNet Assist customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FirstNet Assist.
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