Contact Showpo Support
Company Name: SHOW PONY GROUP PTY LTD
About: Meet Showpo’s must-have app, your go-to place for the latest looks and trends
of the season. Shop hundreds of styles dropping weekly and track your new look
right to your door.
Showpo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SHOW PONY GROUP PTY LTD
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Showpo Website
Privacy Policy: https://www.showpo.com/privacy-policy.html
Developer: IT Showpo
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3 Most reported problems 😔💔
NEVER RECEIVED PRODUCT
by Rushondula
I ordered 2 e-gift cards, which should be simply sent through email and done with, but instead I have been spending the last 2 days contacting customer service asking for the confirmation email they didn’t send, why my order is on hold and how much longer this oddly difficult process will take so I can receive the gift cards that I’ve already paid for! Also, their 24/7 customer service is a lie because apparently no one can help you until they’ve gotten feedback from the main team members who work Monday-Friday, so they’re completely useless unless it’s a weekday within office hours. Definitely won’t be buying anything from here after I’m done with those gift cards, if I ever get them!
the worst customer service - I feel scammed
by JChenCloset
My package went missing - said delivered but I couldn’t find it anywhere. Naturally, I know it’s not Showpo’s fault - it’s on DHL. HOWEVER, the amount of difficulty I had trying to get in contact with a real person is crazy. Rephrase, I STILL haven’t talked with anyone on the phone. I could only chat online and email customer service, but I am most certainly still talking to a bot.
They only offer store credit or a reshipment if your package goes missing so BEWARE. Whoever/ whatever is emailing me refuses to answer my questions and the thought of my $500 package all becoming store credit is disgusting.
Don’t Bother
by Dallas105!
ShowPo has the worst customer service I’ve ever experienced while shopping online, period. This is the second time I’ve ordered from them and their shipment timing has been wrong and longer than their 6-8 business days. If you reach out to customer support, all they do is argue and say you’re wrong and offer no solutions. Save the time and headache and shop elsewhere.
Have a Problem with Showpo: Fashion Shopping? Report Issue
Why should I report an Issue with Showpo: Fashion Shopping?
- Pulling issues faced by users like you is a good way to draw attention of Showpo: Fashion Shopping to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Showpo: Fashion Shopping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Showpo: Fashion Shopping.
