Booksy Biz: For Businesses Reviews

Booksy Biz: For Businesses Reviews

Published by on 2024-10-14

🏷️ About: Booksy Biz is a mobile app that helps businesses manage their day-to-day operations. It offers features such as calendar management, client management, checkout, and marketing. The app also has a Pro version that provides additional features such as inventory ma... Show more


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
37.6%

🙄💅🫥 Neutral
36.6%

😎👌🔥 Positive experience
25.9%

~ from Justuseapp.com NLP analysis of 9,336 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Simplifies appointment settings

- Saves time and stress

- Helps clientele grow

- Sends reminders

- Blocks out days ahead of time

- Well organized and professional

- Great customer service

- Quick responses



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

They tried to charge me for cancelling an account that doesn’t exist

2022-05-22

I am a very small college town nail artist doing nails out of my dorm room and I though this would be a good way to just organize my clients. I didn’t realize it was a subscription but it’s fine because I didn’t buy it and I didn’t even get to finish setting anything up before I got 5 calls in a ro... Show more

Avoid Booksy at all costs

2022-06-23

I own a barbershop and was forced to migrate to Booksy after they bought out the company we were using. The Booksy app showed clients that we were completely booked up for multiple days when in fact we had countless openings. I had clients tell me that my schedule was showing that I was booked out ... Show more

Worst booking site you’ll find

2022-07-24

My beloved Genbook that I used for 10 years was bought out by booksy so I thought I’d see how it went. What a disaster. Nothing was transferred over correctly, I've lost 10 years worth of history of my business and clients. People are booking themselves but then for some reason their appointments a... Show more

Customer service is trash

2022-08-25

I have been with Booksy for a while now over three years. Never really had a problem always loved Booksy. Two months ago I had a client pay and tip me $45. For some reason the clients card was charged two times for a total of $90. Me being the barber I never received none of the money. It never wen... Show more

Why can’t I accept mobile payment???

2022-09-26

So I signed up or this app due to the flow of how things work as far as booking. But my biggest downfall with BooksyBiz is that I can’t accept mobile payments. I went in and tried to change to mobile payments and every time I message someone they consistently and asking me the same questions and ... Show more

A headache

2022-10-27

I’m a licensed esthetician and a small business owner. I wanted to find a booking app that would help my clients to book their appointments at their convenience while building up my books. The booking app I was using before Booksy was fine but I needed more and some of the features on Booksy were a... Show more

Outages and no communication

2022-11-28

Update—- locked out of my account again- no answer on the phone- no clue what my schedule is for the day

Here are the reasons BooksyBiz is NOT WORTH IT 1) $400 a year for one person 2) Booksy solicits YOUR CLIENTS to try new service providers 3) APP OUTAGES : I’ve been “dead in the water”... Show more

Disappointed

2022-12-29

I searched a long time to find a booking app for my business, I was referred to Booksy my nail tech (which she did NOT get credit for). I started with Booksy on September 19,2021…. It was one thing after another after another but I was being patient because they were highly recommended and I really... Show more

No tech support, false advertising of features

2023-01-30

Very difficult getting customer support Updated: March 31st 2022. Run, do not walk from BooksyBiz. My account was migrated over from Genbooks when they merged, and it does not have as many features and is more difficult to navigate. It advertises no show protection features, yet if a no show clien... Show more

TERRIBLE SERVICE!!!!!!!!

2023-03-03

This is the worst app. If you are expecting BooksyBiz to total your earnings correctly and not checking to see if the numbers are adding up to the actual figure...you better double check it. I’ve been using BooksyBiz for a couple years and the only reason I’m still using it is because I have so m... Show more

So many things wrong with this app

2023-04-01

At first everything was fine customer service gave me his personal number to call for any issues I love BooksyBiz has the boost option, lets clients leave reviews, has a card ready to take card payments. I’m starting to dislike BooksyBiz for one the customer service is crap ! You can’t ever get a... Show more

Worst service imaginable! Small businesses beware!!

2023-05-03

Our booking software was bought by this dreadful company and it was a terrible experience and lost an unknown amount of business thanks to them. We are a massage business and online booking is the main artery for our business. When Booksy took over they were so irresponsible. Many features did not ... Show more

Disappointed

2023-06-03

I was disappointed in BooksyBiz in 2017 which is why I stopped using it. I then started using theCut which is absolutely flawless unfortunately I joined a team which all use Booksy so I took one for the team and changed back to avoid customer confusion. It’s 2019 and I’m still dissatisfied, disa... Show more

Difficult app

2023-07-05

BooksyBiz is kind of difficult to use. You have to come up with your own way to tweak it so that it can show information. I do not like that it takes up to 5 days to get payouts. Customer service has not replied to my message on “support chat” in 2 days. The 800 number does not ever connect you to... Show more

It’s ok

2023-08-05

I’ve been with Booksy now for over a year and found that they have some improvements that need to be made in order to make our lives (business owners) easier. I’ve joined a few of their live meetings and thought maybe it would get better but it seems as though all the features are still the same. F... Show more

Bitter sweet

2023-09-06

Booksy helped my business so much and I love it for the features I can use. However It's a little on the high end I only im only able to use it for booking which I will say is really awesome! I also love it for a message blast but I rarely use it there are many things I wish were available throu... Show more

Overall good app!

2023-10-08

Booksy has been a solid booking app, and is definitely convenient for all involved. There are some things I believe would be super helpful for users:
•Allow administrators the option to book reoccurring appointments/reservations.
•Make it VERY CLEAR when there is a wait time in between servic... Show more

Changed my life

2023-11-08

Booksy Biz is life & career changing! Thanks to Bookzy I have grown so much more it has saved me many hassles, everything is so well organized & professional, all the features and all the things you could do is amazing! Life changing business changing! It is so worth it! Customer service is... Show more

Wish the creator could see my message ...

2023-12-10

This is an amazing service!!! It can sure simplify appointment settings! I have owned my business for 15 years. Clients can find me everywhere on social media. Clients call, we write them in an appt book.. ancient, but works. Now I am loving Booksy. As I transition my older clients to use Booksy, ... Show more

Booksy review

2024-01-10

Im a very busy barber i use to do old fashion way writing Appts down but it started to get overwhelming with calls, txt and messages from multiple social media apps. So i had to figure out something that would make my life less stressful. So buddy of mine showed me BooksyBiz and we both gave it go... Show more

No notifications on iPhone 11pro max

2025-01-14

These guys are not working with Phone developers to make sure that When phones release they work their app. 20$ a month and always behind. They also let your competitors advertise on your booking page. They want to be Uber barber and destroy the barber client relationship and culture. No two way sy... Show more

It’s fine if you don’t mind them stealing clients !

2025-01-14

I have used booksy for about a year and some change now , it was great until they started flagging my account as fraud. I have a very heavy clientele and I would have to almost alway call and complain about not getting my deposits (because they flagged my account).

Recently I had a few of m... Show more

Not good anymore

2025-01-14

When I first started using BooksyBiz it was awesome. There were some things like instead of a closing time i would prefer a “last appointment” time. In the past two months clients are having complications booking appointments. They are prompted to make new accounts. BooksyBiz tells them I’m booke... Show more

Not as great as it seems

2025-01-14

Honestly with all the rants and raves of how great BooksyBiz is I was disappointed. It is so basic that you literally can just use your phone calendar. It wasn’t taking deposits either. The square is was better which I left for Booksy. It’s just not anything worth $30a month for. It’s just not all... Show more

It’s.....OK

2025-01-14

Though BooksyBiz is simple to use, easy for me and my clients to navigate and it keeps me organized I really dislike BooksyBiz. To begin with my pictures never upload to my portfolio clearly. It’s always blurry or it looks pixilated no matter what device I use. iPad and iPhones. It also sometimes... Show more

Get it together

2025-01-14

For the most part I like using BooksyBiz because it helps me with my appointments and clients. But for some reason sometimes my hours change or the options change without my consent. I try to send emails or messages to clients/selected clients from my client list and it doesn’t work for me. I reac... Show more

Disappointed

2025-01-14

I was convinced to switch over to Booksy from Vagaro with the promise that it was the same except it took deposits. I had more no shows than ever as my clients were not receiving confirmation texts. Viewing my schedule was far more difficult and there were constant glitches. I was supposed to recei... Show more

I love this app

2025-01-14

I've been using BooksyBiz for a while now and it's made my life so much easier. The only downside is that I'd like to be able to offer the clients an easier way to pay like being able to link my PayPal to the site. I requested to be able to accept payments online but it offers no other details as ... Show more

The best app ever

2025-01-14

I’m a barber hairstylist and I’m sooooooo glad that I signed up with this app because thanks to BooksyBiz my appointment can be done online and BooksyBiz will remind youre clients it’s time for them to get a haircut!! Also the customer service is great!! Every time I’ve had a problem or a questi... Show more

Salon owner

2025-01-14

BooksyBiz is really a great tool for a single person or multiple people!!! I have been with this app for a while now and I just recently started using BooksyBiz at 50%. I’m amazed at the quality of customer service that I receive , I am sorta needy, lol, and this app is always ready to answer ... Show more

By far the best online booking.

2025-01-14

I’ve issued booksy for quite awhile now, Almost 3 years and I have also been part of teams who has me added to their, square, vagaries, shedulicity, and many more. It’s beyond frustrating paying for things that don’t work! Stop the shenanigan and get booksy. this app helps make your life easy whet... Show more

I luh Booksy

2025-01-14

So far I really like booksy... the site is clean and organized easy for clients to see all the different services , there’s products you can sell it’s just a really cool booking site. The customer service is amazing like I can tell it’s a few people running the company so far but I love how they tr... Show more



Is Booksy Biz Safe? 🤗🙏


Yes. Booksy Biz: For Businesses is very safe to use. This is based on our NLP (Natural language processing) analysis of over 9,336 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Booksy Biz Is 40.8/100.


Is Booksy Biz Legit? 💯


Yes. Booksy Biz: For Businesses is a totally legit app. This conclusion was arrived at by running over 9,336 Booksy Biz: For Businesses User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Booksy Biz Is 98.5/100..


Is Booksy Biz: For Businesses not working? 🚨


Booksy Biz: For Businesses works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Owner only $29.99
Owner + 1 staffer v3 $49.99
Owner + 2 staffers v3 $69.99
Owner + 3 staffers v3 $89.99
Owner + 4 staffers v3 $109.99
Owner + 6 staffers v3 $149.99
Owner + 5 staffers v3 $129.99
Owner + 7 staffers v3 $169.99
Owner + 14 staffers v3 $329.99
Owner + 8 staffers v3 $189.99


How was your experience with Booksy Biz: For Businesses? Post a Review




Features

- Self-service bookings: Clients can view the business's calendar and book appointments online 24/7.

- Business management: The app helps businesses keep track of their appointments, clients, and documentation.

- Payment processing: The app streamlines the checkout process and offers flexible payment options.

- Built-in marketing: The app provides tools for businesses to grow their community, market their skills on social media, message clients, offer promotions, and collect reviews.

- Bottom line protection: The app helps businesses reduce no-shows, fill their calendar using Boost, and make data-driven decisions.

- Responsive solutions: The app helps businesses adapt and thrive with Health & Safety features, diverse revenue streams, and the ability to offer services online or on the go.

- Choose Your Experience: The app offers auto-renewable monthly subscriptions based on the number of staff members associated with the account.

- Establish Your Brand: Businesses can leverage their Booksy profile to showcase their brand and collect reviews.

- Invite clients: Businesses can invite loyal clients to use the Booksy Customer App and share their Booksy profile link to attract new clients.

- Get them talking: The app provides tools for businesses to keep their customers engaged and top of mind.

- Grow with Booksy: The app adapts to the needs of the business and helps them make plans for growth.

  Customer Service/Support
Developer:
SensiSoft


Website: