With Facebook Business Suite (formerly Pages Manager App), you can access and
manage the tools your business needs to thrive across Facebook and Instagram
together, simplified and in one place. Use this app to: • Create, schedule,
and manage posts from a single app, so you can share w...
Come On Facebook...
The app lacks a lot of functionality and is very glitchy. Example, when I view the home screen and try to scroll down, the app glitches and takes me back to the top of the page. This happens several times. Also, when I click on Followers, it only shows 1; but when I check using the computer, I see all of my followers. The app is also slow and can be cumbersome to navigate. There is a lot of functionality that is in the web version using a computer that isn’t available in the app. To some degree, this is understandable however some basic capabilities would be nice to have in the app. I could expand more into things it’s lacking but rather I’ll let the reviews speak for itself. It’s tough for us, the users, because we don’t always have a laptop with us and have to resort to using the app; personally, it’s my last resort. I’ll wrap up with mentioning the constant and relentless push to you as the user to purchase their marketing service (promoting your page). It’s constant and fills up your notifications. Trouble is, unless you click the notification to clear it, you don’t have any other option. So, these never phase out like notifications in the normal FB app but rather stay in there. Once you click on one of them, it’ll bug you later about finishing your page promotion. Very annoying...
**Update April 17, 2019. Every update seems to remove features that are needed to manage pages properly. Now it is no longer possible to invite people to like your page if they interact with a post. Facebook will of course send you that notification telling you to invite them, but it is impossible to do it within the Pages app. FIX YOUR APP. How hard is it!? The notifications bug still persists and the fact that we can’t edit a scheduled post is crazy. This is ridiculous. We are your source of revenue, Facebook. Where’s the love!?** I love the idea of being able to manage pages from a separate app. Doing it through the main Facebook app is cumbersome. The problem is that this app itself is so buggy. Each update doesn’t seem to actually fix anything. I constantly have notifications that stick and don’t go away. All the time I have inbox notifications that are “fake”, meaning I click on them and there’s nothing there. One of big things that they recently removed is the ability to edit a scheduled post. I can see the list and even reschedule, post immediately, or delete. Why can’t I edit!?!? Please bring back this capability. Overall, Facebook needs to pay better attention to this app and make some serious improvements. We are, after all, the ones who are PAYING them for ads and things.
Recent changes have made this app a nightmare to use. I’m experiencing Lost messages and the inability to share posts & mentions from the app to my page. Recently we started getting notifications that NOTHING has happened on a post! Also now you must tap EVERY SINGLE notification to clear it. Not everything is an actionable item. I don’t want or need to click on every single line, comment and check-in. It’s a huge waste of my time when I can address multiple items on a post when viewing it. Please just alert notify me when I get a direct message (and then let me see it) and passively note activity (clearing the notifications once viewed, so we clearly understand when NEW activity is present) Those of us that are active on our pages should decide what requires action, clicking on every single notice is tedious and unhelpful. I’ve got notification fatigue from the constant red lights now, so then I ignore them & miss something important. Something is not right here. It’s not doing what it should do correctly and it’s added unnecessary steps. Bummer. You’ve made this app so critical to managing our pages, when it’s not working right, it’s extremely frustrating. Thank You. I’m sorry for complaining
So many issues
I started using this app shortly after it came out. It was okay. I preferred to use the Facebook app, but this app was quicker for publishing quick updates and photos to my business page. Now, every time there’s an update, I have more issues. Fist thing I notice is that I don’t receive message notifications from my business page. Not a biggie, but inconvenient. Then I couldn’t see new messages at all. When this happened over Black Friday, I lost sales. The issue was finally rectified in December. My near perfect response rating was trashed, but that wasn’t a huge deal to me. Now, I have customers again complaining that I’m ignoring their messages. I have to search their name in my inbox before their new message shows up! Again, I’m losing sales because my customers find what they’re looking for before I even know they’ve messaged me! This isn’t an app-only issue, though. I’ve gotten into the habit of logging into my page from my desktop every single day, just to check messages, but I’m not seeing them there, either! I’ve spent advertising dollars on Facebook, with zero results, and I won’t be spending anymore. I’m incredibly frustrated with Facebook pages right now, and I’m reaching for a reason to stay. This app has officially received a termination notice. I’m done with it.
I’ve had this app for over 9months
I love this app, fairly easy to use and helps keep me organized with my appointments, and all my clients messages, (past to present) However the only reason I didn’t give more stars is this... Every update something else is wrong, I have reported problems and errors and have never gotten a word from the developers that they are working on it ,but normally when I report the error it gets fixed in 24hrs thankfully. I don’t like all the adds were they keep telling me to try boosting my page (pay for advertising) I’m a local only self employed business, I don’t have a use for the adds. And don’t need a notification that I haven’t posted anything new every other day. There is not too many extra notifications to bother me, but it would be nice if I could turn off there tip notifications.. All in all it’s a good app for small businesses, but needs Communication for errors between developers and the one reporting errors, (let them know they got the message and will be working on it ect) (maybe pop up a message window in the inbox that it was revieced?) and work on updating the app more often to prevent error in the first place,
I’m not a big fan of facebook and I’m not really a user anymore even though I’ve had a personal page for 13 years. I tried to delete my personal page last year but I need one in order to maintain my business page so I downloaded this app and deleted the main Facebook app or the messenger app on my phone. I figured this app would be a great way to manage my business page and not deal with the normal Facebook app but let me tell you. It’s so bad. I feel like they purposely made is bad so you would HAVE to use the main Facebook app to manage your page. It doesn’t update properly, it’s slow, the notifications aren’t up to date, the messaging is bad. For instance, I created a post 2 days ago, if I log into Facebook on my computer I can see that it’s been share 3 times and liked 7. The app tells me that it’s only reached 5 people, and it’s been shared once and has been liked twice. This is 2 days later. And this is how it works with ALLL of the posts I make. I also find that some posts I make don’t actually post? And I have to create the post again. This is the worst app. I think after the holidays I’m probably just going to take down my business and personal page all together. It’s just garbage app from a garbage company. If I could give it no stars I would.
I like the idea of an app for pages, but this one definitely needs work! My biggest frustration is that it won’t allow me to switch rolls between my personal profile and business profile when posting in events my business is hosting. The home page for my business page is nothing like the desktop version. I hate that I get notifications to promote my post EVERY TIME. I know how to boost a post, so I don’t need an annoying reminder about it every time! And don’t waste your time or money boosting a post when it says “get a $10 credit when you boost this post” because it doesn’t happen! Wish there was a way to get my money back from that one. With the hundreds, maybe thousands? of employees that Facebook has, you’d think they would have improved this app by now! One other big annoyance I have is that I can’t find anywhere to add a sound to alert me whenever I get a message through my page, like I would in the messenger app. How am I supposed to know I got a message without constantly looking at my phone? Then if I don’t answer right away, I could potentially lose the badge that shows I respond 100% of the time.
Mediocre and annoying
Notifications within the app are screwed up so it doesn't get rid of the badge when I check my activity. Even after clearing them, the notification badge on the home screen doesn't update until I close and reopen the app. I can't choose what things will give me notifications. For instance, I really only want notifications when people send messages to our inbox. Instead I'm forced to get notifications for everything, messages, likes, comments, notifications for things that are not interactions from people but just suggestions from facebook telling me things like I should invite people to our page, and the most spammy and annoying: notifications telling me I should boost posts. Boost suggestion notifications are literally trash to me. Each notification I get should be 100% value based on what I want to see. That means I should be able to set it to only get message notifications, since I'll get every other notification anyway when I check the website or app, and even then I don't want to see 75% of those notifications. I've boosted literally zero posts as a result of this app's suggestions, so the only purpose those notifications are serving right now is to lower the app's rating since it makes me hate the app.
FOR THE LOVE OF ALL THINGS GOOD AND HOLY IN THIS WORLD!!!!! This app no longer forwards notifications to me no matter what I do and it has been this way since the update three versions ago. No matter how many times I’ve put in a ticket that there’s an issue this never gets fixed! I have uninstalled and reinstalled the App three times since then just to see if that works and that has not yet solve the issue I have turned on and off notifications in both my settings and in the app and it has yet to fix it. This has caused my response time to my customers to increase significantly because I have no idea when someone sends me a message or comments on a picture. This is the most infuriating thing I have come across! It is ridiculous if they have response times there for everyone to see they should be able to fix a notification issue so that way your customers don’t think that you never respond!! I can’t respond to my customers in a good amount of time due to no notifications! Please fix this for the love!
When it works it makes my job much easier.
When this app is functioning as it should it is invaluable when it comes to managing messages and comments on multiple Facebook pages. I manage anywhere from 20 to 50 pages at any given time and this app makes switching between them and doing what I need to do so much easier. It is infinitely more efficient than having 30 tabs open on a web browser and doing things like making appointments is quick and easy. The app has issues however. I get errors where I won’t get notifications and where the app won’t allow me to scroll deep into a page with a lot of comments for example. The errors usually fixed themselves after a few hours but it does affect my work. They update it regularly and it does seem to be getting better over the last several months. Having said that I still use this app every single day and it is an absolute must for the work that I do so I would recommend it and say that it is reliable enough to get the job done. Looking forward to further optimization.
Notifications are completely useless. I get plenty of notifications, but when I tap on them it doesn't take me anywhere or do anything. For example, I have a recent notification to review a suggested change to my price range. I tap on the notification, and it does absolutely nothing. Doesn't take me anywhere. And it's impossible to figure out to go to find these suggested changes without wasting a bunch of time I don't have. Also, when I get a new customer review, when I tap on it, it just takes me to a list of all my reviews, not the specific one I tapped on. I often have to scroll way down to find the new one, another time waster, and half the time it isn't even there. Update: Even worse. I would like to give this negative 15 stars. I have multiple notifications that I cannot access because the page has been unable to load for a month now. Just the endless wheel. Of course I can respond to things from my access under my personal FB page, but I need to be able to respond under my business name. For a company as huge as FB is, this app is completely embarrassing. I have deleted it for now because I literally am unable to use it at all.
This App is Awful. I can’t conduct meaningful business with it.
One of the most annoying things about this app is that it will show that you have a notification (or notifications) even after you have looked at all comments or responded to all messages. It currently is showing me that I have 17 notifications, but there is nothing with a blue dot beside it right now when I open the app. The app altogether is buggy. I run a multi-million dollar marketing department and we rely heavily on Facebook and Instagram. However, Facebook has not supplied us users with a bug-free platform to use. Facebook: first things first is fix the notification issue. Secondly, you send me banner notifications constantly saying that I have not interacted with my followers recently and I should post content....I post about ten times per day. Get rid of that notification. I am also receiving notifications that say I haven’t responded to messages when I have. Fix these issues and maybe we will be headed in a better direction. I probably spend $10,000 or more on Facebook advertising per year. You would think that would be enough to motivate them to improve the platform.
Developers please read
I could not find a way to contact developers. The messaging part of the app is not functioning correctly. I have an iPhone 7s Plus. Most things in the app are great, sometimes it will force close, not as much since last few updates. The message section is what’s not working properly. When I open messages to there is no way to delete them you either mark them done, or spam and they move from your inbox. There should be a way to just swipe and delete. Also when you are moving messages to a new folder it either lags/delays really bad or it force closes or freezes especially when moving something to the “done” folder. Then I have to close the app and relaunch it. Sometimes it give a message saying “There was a problem loading the contact information” then there is not exit, ok, or cancel button so once again you have to close out the app and relaunch it. Thank you for a handy application thought. Please fix these small glitches.
The Facebook Pages app on the iPhone and iPad has come along ways. I use it to promote and showcase my work. Very easy to post. I recommend to continue to add features found on the PC to the iPhone because that's where I do most of my work. Features like responding to comments, editing posts etc. overall this is outstanding. I love it. Perhaps a in the near future you can add an ecommerce to sell items directly from the page. Also I think we should be able to block Likers we don't want straight from the iPhone. Maybe! I like to be able to respond to people who leave comments directly to them from my iPhone as well. Improve your search capabilities. A few suggestions: I like to be able to hide posts that I don’t want anyone to see other than myself. And then of course be able to unhide them. Over all this app is great!
It at least opens and kinda works sometimes.
They release new versions every week to introduce the world to a new set of bugs they wish to share. And now with the performance improvements in iOS 10 we have to wait just a few more weeks to enjoy the next way Facebook Pages Manager will reduce performance. But hey, it’s not like we can choose social networks anymore. And now to make replying to comments that much easier they open halfway off the screen so we can enjoy that specially chosen 25% grey background color! They still haven’t fixed long time bugs such as not marking things as read they’ve been marked as such a dozen times. Or not notifying me when some specifically requests information but letting me know every time someone rates a page. In all seriousness, if you chart the frequency of updates against the number of bugs in the software it would probably set a record somewhere. For them being so called performance improvements I’ve never once seen anything improve.
Yes. Facebook Business Suite is very safe to use. This is based on our NLP (Natural language processing) analysis of over 62,974 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Facebook Business Suite Is 45.7/100.
Yes. Facebook Business Suite is a totally legit app. This conclusion was arrived at by running over 62,974 Facebook Business Suite User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Facebook Business Suite Is 45.7/100.
Facebook Business Suite works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Mar 14 2021
I’ve had to delete the app because it’s really not working. It says I have unread messages when I look for them I can’t find them. Utter waste of time. What we had before this app was miles better. Cannot use it and cannot find any help on my problems with it hence why I’ve binned it.
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