Hello Neighbor app not working? crashes or has problems?

Hello Neighbor Status

Published by tinyBuild LLC on 2023-05-24

*Supported Devices: iPhone 6s, iPad 5 (2017), iPad Air 2, iPad Mini 4 and
everything newer. iPod Touches are not supported* Hello Neighbor is a stealth
horror game about sneaking into your neighbor's house to figure out what
horrible secrets he's hiding in the basement.

I have a problem with Hello Neighbor

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Most reported problems

Reported Issues: 2 Comments

By Melissa 1 year ago

The app is not opening. It gets stuck on the loading- tiny build page and that’s it.

By Trisha 1 year ago

The app is not opening. It gets stuck on the loading- tiny build page and that’s it.

Have a Problem with Hello Neighbor? Report Issue

Common Hello Neighbor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hello Neighbor app on iOS and Android devices. Solve all Hello Neighbor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hello Neighbor iPhone Issues and Solutions

Hello Neighbor iOS app crashes, not working, errors
Hello Neighbor iOS app network issues
Hello Neighbor on iOS has black/white screen

Hello Neighbor Android App Issues and Solutions

Hello Neighbor has errors/crashing/not working
Hello Neighbor server network connectivity issues
Hello Neighbor has black screen

Hello Neighbor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hello Neighbor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hello Neighbor app crashes or not working on Iphone (iOS):

Close and restart the Hello Neighbor app on iPhone
Update Hello Neighbor app to the Latest Version for iOS
Uninstall and reinstall Hello Neighbor iPhone app
Update your iPhone to the latest iOS version

Fix Hello Neighbor on iPhone unable to connect to server/internet connection issues::

To resolve Hello Neighbor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hello Neighbor black/white screen (blank screen) on iPhone:

Follow the Hello Neighbor iOS app troubleshooting guide Here →

Hello Neighbor Android App Issues and Solutions

Fix Hello Neighbor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hello Neighbor app issues:

Force Stop the Hello Neighbor App
1. On android, goto "Settings" » click Hello Neighbor app. » click "Force Stop".

Update Hello Neighbor to the latest version on PlayStore

Clear Hello Neighbor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hello Neighbor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hello Neighbor.

Fix Hello Neighbor unable to contact server/ Hello Neighbor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hello Neighbor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hello Neighbor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hello Neighbor on android.

Solve Hello Neighbor black/white screens issue on Android:

Follow the Hello Neighbor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at tinyBuild LLC, developers of Hello Neighbor.

100% Contact Match

Developer: tinyBuild

E-Mail: [email protected]

Website: Visit Hello Neighbor Website

About this app

Hello Neighbor is a stealth horror game about sneaking into your neighbor's house to figure out what horrible secrets he's hiding in the basement. *Supported Devices: iPhone 6s, iPad 5 (2017), iPad Air 2, iPad Mini 4 and everything newer. The Neighbor will find a shortcut and catch you. You play against an advanced AI that learns from your every move. Really enjoying climbing through that backyard window? Sneaking through the front door? Expect a bear trap there. There'll be cameras there soon. Trying to escape?