Secret Neighbor app not working? crashes or has problems?

Secret Neighbor Status

Last Updated on 2024-03-11 by tinyBuild LLC

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Not working

33.3%

Crashes

27.3%

15.2%

Something else

12.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 4 Reported Issues:

Artëm 2025-01-26

Djxjsuxj

Jay 2023-06-08

When I load secret neighbor it either says disconnected from network or authentication failed.

Cyan Waqeea 2023-03-25

Every time I see there was a error anthication I could not even play the secret neighbour in iOS

Robert Olson 2023-01-07

Keep getting message Reason:22

Showing 1-4 of 4 reported issues:

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Common Secret Neighbor Problems & Solutions. Troubleshooting Guide

Table of Contents:

Secret Neighbor iPhone Issues and Solutions

Secret Neighbor iOS app crashes, not working, errors
Secret Neighbor iOS app network issues
Secret Neighbor on iOS has black/white screen

Secret Neighbor Android App Issues and Solutions

Secret Neighbor has errors/crashing/not working
Secret Neighbor server network connectivity issues
Secret Neighbor has black screen

⚠️ Troubleshoot | Fix Now in One Click

Secret Neighbor iPhone Issues and Solutions

How to fix Secret Neighbor app crashes or not working on Iphone (iOS):

Close and restart the Secret Neighbor app on iPhone
Update Secret Neighbor app to the Latest Version for iOS
Uninstall and reinstall Secret Neighbor iPhone app
Update your iPhone to the latest iOS version

Fix Secret Neighbor on iPhone unable to connect to server/internet connection issues::

To resolve Secret Neighbor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Secret Neighbor Android App Issues and Solutions

Fix Secret Neighbor not working on Android, crashes, errors or is unresponsive:

Force Stop the Secret Neighbor App
1. On android, goto Settings » Secret Neighbor » click [Force Stop]

Update Secret Neighbor to the latest version on PlayStore

Clear Secret Neighbor App Cache and Data:
1. On android, goto Settings » Apps » Secret Neighbor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Secret Neighbor.

Fix Secret Neighbor unable to contact server/ Secret Neighbor internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Secret Neighbor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Secret Neighbor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secret Neighbor

Contact Support

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Developer: tinyBuild

‼️ Outages Happening Right Now

May 02, 2025, 04:34 PM
a user from Guwahati, India reported problems with Secret Neighbor : Login
Mar 13, 2025, 02:14 PM
a user from Moscow, Russia reported problems with Secret Neighbor : Connection
Mar 02, 2025, 06:16 PM
a user from Montpellier, France reported problems with Secret Neighbor : Not working
Feb 14, 2025, 05:48 PM
a user from Argenteuil, France reported problems with Secret Neighbor : Not working
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