Secret Neighbor app not working? crashes or has problems?

Secret Neighbor Status

Published by tinyBuild LLC on 2023-07-20

*Supported Devices: iPhone 8 Plus, Apple iPad Pro 12.9 (2015) and everything
newer.

I have a problem with Secret Neighbor

Are you having issues? Select the issue you are having below and provide feedback to Secret Neighbor.

User reports:
App has problems

User reports 12

problems reported in the last 24 hours

24 hour clock

Most reported problems

41.7%

Crashes

33.3%

Not working

25.0%

Something else

25.0%

Reported Issues: 3 Comments

By Jay 10 months ago

When I load secret neighbor it either says disconnected from network or authentication failed.

By Cyan Waqeea 1 year ago

Every time I see there was a error anthication I could not even play the secret neighbour in iOS

By Robert Olson 1 year ago

Keep getting message Reason:22

Common dislikes about Secret Neighbor app

- Not the best graphics

- Have to unlock characters

- Lag

- Long loading times

- Different house than what was seen on TV

- Only two maps

Have a Problem with Secret Neighbor? Report Issue

Common Secret Neighbor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Secret Neighbor app on iOS and Android devices. Solve all Secret Neighbor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Secret Neighbor iPhone Issues and Solutions

Secret Neighbor iOS app crashes, not working, errors
Secret Neighbor iOS app network issues
Secret Neighbor on iOS has black/white screen

Secret Neighbor Android App Issues and Solutions

Secret Neighbor has errors/crashing/not working
Secret Neighbor server network connectivity issues
Secret Neighbor has black screen

Secret Neighbor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Secret Neighbor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Secret Neighbor app crashes or not working on Iphone (iOS):

Close and restart the Secret Neighbor app on iPhone
Update Secret Neighbor app to the Latest Version for iOS
Uninstall and reinstall Secret Neighbor iPhone app
Update your iPhone to the latest iOS version

Fix Secret Neighbor on iPhone unable to connect to server/internet connection issues::

To resolve Secret Neighbor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Secret Neighbor black/white screen (blank screen) on iPhone:

Follow the Secret Neighbor iOS app troubleshooting guide Here →

Secret Neighbor Android App Issues and Solutions

Fix Secret Neighbor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Secret Neighbor app issues:

Force Stop the Secret Neighbor App
1. On android, goto "Settings" » click Secret Neighbor app. » click "Force Stop".

Update Secret Neighbor to the latest version on PlayStore

Clear Secret Neighbor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Secret Neighbor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Secret Neighbor.

Fix Secret Neighbor unable to contact server/ Secret Neighbor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Secret Neighbor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Secret Neighbor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secret Neighbor on android.

Solve Secret Neighbor black/white screens issue on Android:

Follow the Secret Neighbor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at tinyBuild LLC, developers of Secret Neighbor.

68.97% Contact Match

Developer: tinyBuild

E-Mail: [email protected]

Website: Visit Secret Neighbor Website

85.71% Contact Match

Developer: Pintrue

E-Mail: [email protected]

Website: Visit Pintrue Website

About this app

Cooperate with your teammates, stay together or tactically split up, use your perks and abilities, and drop those basement door locks one by one. Stop the intruders! Secret Neighbor is an evergrowing multiplayer Social Horror game set in the Hello Neighbor universe. Your group has one goal - sneak around the house, collecting the keys in order to unlock the basement door. Use your disguise to gain their trust, set up traps, and dispose of those pesky intruders one by one. Convince your friends someone else is the Neighbor and let the witch hunt begin. Your secret must remain safe! Join the SECRET Club! The only problem is - one of you is the Neighbor, a traitor in disguise! Unlock additional perks as part of this renewable subscription. *Supported Devices: iPhone 8 Plus, Apple iPad Pro 12. 9 (2015) and everything newer. Club membership is not required to access the game. FREE to download and play!