Contact Hello Neighbor

Contact Hello Neighbor Support

Published by on 2023-05-24

About: *Supported Devices: iPhone 6s, iPad 5 (2017), iPad Air 2, iPad Mini 4 and
everything newer. iPod Touches are not supported* Hello Neighbor is a stealth
horror game about sneaking into your neighbor's house to figure out what
horrible secrets he's hiding in the basement.



How to Contact Hello Neighbor Customer Service/Support

Hello Neighbor Contact Information

Listed below are our top recommendations on how to get in contact with Hello Neighbor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hello Neighbor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: tinyBuild

E-Mail: [email protected]

Website: Visit Hello Neighbor Website








Reported Issues: 4 Comments

3.9 out of 5

By Tracey D'Arcy-Wright

2 years ago

Hi I would like to have my account permanently deleted but I cannot find anywhere to do this on the website. Could this please be done for me? Thanks Tracey

By Matatattat


Could have been a 4 or 5

I downloaded this game on my ipad and loved it, could not get enough of it. But then while playing act three is started getting buggy. First i would fall through floors, randomly die, and get caught when the neighbor was no where in sight. But that all pales to when all if sudden the game crashed and erased my saved game. Now it is a short game and i greatly enjoy it so i wasn't too upset at having to start over, but then I tried to download this game using family sharing onto my son’s ipad. He saw me playing it and was very excited to play it on his own device. Now, ipad 2 mini is clearly listed as a device compatible with this game on the app store. But multiple downloads of this game have proven that this is simply not true. So now I get to deal with a saddened young child who was excited to play this game and doesn’t get to because of what, I don’t even know. The only reason I am even giving this app a 2 and not a 1 is because I intend to keep playing it on my ipad at least. Though, if i lose my saved game again I will promptly delete it and make sure tiny build never sees another dime from me and try to forget that I spent money on an incomplete product.



By N-bot824756


It’s good but not the best.

It is fun to play every once in a while but the overall gameplay is not the best. For starters the mobile controls aren’t the best so getting the game on pc or console would be better but the mobile controls aren’t the worst either. Also the game doesn’t make it too obvious on what you are supposed to do next so it is hard to figure out what you are supposed to do next. Also the basement sections of the game will almost have you pulling your hair out as the lighting is dim and it is kind of a maze in there so it is just annoying to have to navigate through it. Also the size of his house in act 3 is kind of ridiculous as half of the rooms in there don’t have anything to do with getting to the basement. It would be one thing if there were some rooms like that in act one and even act 2 but not act three as it will delay progression a lot more. The rooms are kind of interesting but I could still do without so many of them. Finally, you never understand the story that well even at the end of the game and the game is not a scary as it used to be. They also have more games in the Hello neighbor series such as Hello neighbor hide and seek which is a prequel to hello neighbor which has the same negative qualities as this game and secret neighbor which is an interesting online multiplayer social horror Hello neighbor game which is the only actually hello neighbor game in my opinion. I am giving this game 3 stars for it being OK but not the best.



By blaberino


Wished it was better

I was so exited when this game which I loved watching you tubers play was available on mobile and also for free. However upon learning the the full game had to be purchased separately and was very expensive I was disappointed. However I was still willing to give act one a try but was again disappointed with all the other issues with the game. Similar to what I have all ready read the controls could definitely use a lot of improvement as it is difficult the activate certain controls most commonly walking as you just get stuck sometimes and the joy stick would not react. The upon learning that the steal series controller work for the game I got really exited as it was much easier to control. However I was again disappointed when I found out that a lot of things were not fleshed out for example not being able to pick up items, open doors or as a matter a fact activate anything with the controller instead having to use the controls on the screen. While I noticed some other problems like some of the tap controls being very unresponsive the previous mentioned issues with the basic and necessary controls made me not want to continue playing. The controls and responsiveness of those controls need a big overhaul, as well as if there is support for the controller, make it full support.




Have a Problem with Hello Neighbor? Report Issue

Leave a comment:




Why should I report an Issue with Hello Neighbor?

  1. Pulling issues faced by users like you is a good way to draw attention of Hello Neighbor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hello Neighbor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hello Neighbor.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Games