Fortnite app not working? crashes or has problems?

Fortnite Status

Last Updated on 2020-03-03 by Epic Games

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Common Fortnite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fortnite app on iOS and Android devices. Solve all Fortnite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fortnite iPhone Issues and Solutions

Fortnite iOS app crashes, not working, errors
Fortnite iOS app network issues
Fortnite on iOS has black/white screen

Fortnite Android App Issues and Solutions

Fortnite has errors/crashing/not working
Fortnite server network connectivity issues
Fortnite has black screen

Fortnite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fortnite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fortnite app crashes or not working on Iphone (iOS):

Close and restart the Fortnite app on iPhone
Update Fortnite app to the Latest Version for iOS
Uninstall and reinstall Fortnite iPhone app
Update your iPhone to the latest iOS version

Fix Fortnite on iPhone unable to connect to server/internet connection issues::

To resolve Fortnite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fortnite black/white screen (blank screen) on iPhone:

Follow the Fortnite iOS app troubleshooting guide Here →

Fortnite Android App Issues and Solutions

Fix Fortnite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fortnite app issues:

Force Stop the Fortnite App
1. On android, goto "Settings" » click Fortnite app. » click "Force Stop".

Update Fortnite to the latest version on PlayStore

Clear Fortnite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fortnite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fortnite.

Fix Fortnite unable to contact server/ Fortnite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fortnite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fortnite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fortnite on android.

Solve Fortnite black/white screens issue on Android:

Follow the Fortnite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Epic Games, developers of Fortnite.

About this app

Squad up and compete to be the last one standing in Battle Royale, or use your imagination to build your dream this app in Creative. Gather resources, collect gear, and battle your opponents! Last one standing wins. Jump in and squad up with friends around the world or in the same room! Build your fort as you battle to be the last one standing. SQUAD UP WITH FRIENDS - Team up with your friends around the world or in the same room! See who's online, party up and jump into the game together on any platform or just voice chat. Play games with your friends and explore countless community creations. PARTY HUB - Connect with this app friends on the go so the party never stops. Want to hang with friends in game while you're out and about? GEAR UP - Board the battle bus and drop in on your favorite zone. CONSOLE GAMING ON THE GO - Play the full game anytime, anywhere. New gameplay modes, serious and insane new looks for your avatar, new weapons and items…. this app is always expanding. BUILD & DESTROY - Shape the battlefield by building your own cover. Complete quests on the go, progress your Battle Pass, and more. On mobile, this app is the same game you know from PlayStation 4, Xbox One, PC, Mac, Switch. Head to the Creative hub to check out new featured Islands every day.