MOQO app not working? crashes or has problems?

MOQO Status

Last Updated on 2024-11-04 by Digital Mobility Solutions GmbH

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Not working

33.3%

problems reported in the last 24 hours

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Common MOQO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MOQO app on iOS and Android devices. Solve all MOQO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MOQO iPhone Issues and Solutions

MOQO iOS app crashes, not working, errors
MOQO iOS app network issues
MOQO on iOS has black/white screen

MOQO Android App Issues and Solutions

MOQO has errors/crashing/not working
MOQO server network connectivity issues
MOQO has black screen

MOQO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MOQO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MOQO app crashes or not working on Iphone (iOS):

Close and restart the MOQO app on iPhone
Update MOQO app to the Latest Version for iOS
Uninstall and reinstall MOQO iPhone app
Update your iPhone to the latest iOS version

Fix MOQO on iPhone unable to connect to server/internet connection issues::

To resolve MOQO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MOQO black/white screen (blank screen) on iPhone:

Follow the MOQO iOS app troubleshooting guide Here →

MOQO Android App Issues and Solutions

Fix MOQO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MOQO app issues:

Force Stop the MOQO App
1. On android, goto "Settings" » click MOQO app. » click "Force Stop".

Update MOQO to the latest version on PlayStore

Clear MOQO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MOQO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MOQO.

Fix MOQO unable to contact server/ MOQO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MOQO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MOQO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MOQO on android.

Solve MOQO black/white screens issue on Android:

Follow the MOQO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Digital Mobility Solutions GmbH, developers of MOQO.

About this app

No matter if car sharing, bike sharing or scooter sharing - this app App comfortably connects you to all sharing offers in your area. 3. 5. Are you in another city tomorrow?