PayFocus app not working? crashes or has problems?

PayFocus Status

Published by BenefitMall

Enjoy effortless management by empowering employers and their employees to
access information from PayFocus 24/7. For Employers: * Approve employee
change requests and time-off requests * Manage employee profile and other
information * View and download payroll reports * Contact PayFocus support For
Employees: * View and change all W-2, tax and withholding information.

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Common PayFocus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PayFocus app on iOS and Android devices. Solve all PayFocus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PayFocus iPhone Issues and Solutions

PayFocus iOS app crashes, not working, errors
PayFocus iOS app network issues
PayFocus on iOS has black/white screen

PayFocus Android App Issues and Solutions

PayFocus has errors/crashing/not working
PayFocus server network connectivity issues
PayFocus has black screen

PayFocus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PayFocus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PayFocus app crashes or not working on Iphone (iOS):

Close and restart the PayFocus app on iPhone
Update PayFocus app to the Latest Version for iOS
Uninstall and reinstall PayFocus iPhone app
Update your iPhone to the latest iOS version

Fix PayFocus on iPhone unable to connect to server/internet connection issues::

To resolve PayFocus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PayFocus black/white screen (blank screen) on iPhone:

Follow the PayFocus iOS app troubleshooting guide Here →

PayFocus Android App Issues and Solutions

Fix PayFocus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PayFocus app issues:

Force Stop the PayFocus App
1. On android, goto "Settings" » click PayFocus app. » click "Force Stop".

Update PayFocus to the latest version on PlayStore

Clear PayFocus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PayFocus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PayFocus.

Fix PayFocus unable to contact server/ PayFocus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PayFocus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PayFocus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PayFocus on android.

Solve PayFocus black/white screens issue on Android:

Follow the PayFocus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BenefitMall, developers of PayFocus.

22.22% Contact Match

Developer: Automatic Payroll Systems, Inc.

E-Mail: [email protected]

Website: Visit PayFocus Website

About this app

Enjoy effortless management by empowering employers and their employees to access information from this app 24/7. * View and change all W-2, tax and withholding information. * Review and update demographics and allow for personal customization. * View and download employee Pay History and Paystubs. * Streamline direct deposit and allow for the change of allocation.