GALATEA Status

Trying to unlock the next chapter. Bought points, never received them. Tried to buy the subscription, errored out. I just want to pay and unlock the chapter to keep reading?!!

I was reading a book I can't remember the title but it was about a girl whose parents died and this guy who I guess was a friend helped her through it and they ended up becoming a couple I never got to finish reading it's completely missing from the app please help me fing it again

Hi good day, it is not loading so i can purchase points it says " oop ! There was an error!" And "there was an issue with loading subscription products, press reload button or try again later." And it never loads.... ever.

Purchase chapters relocked and will not open. Contacted support, heard back for the last time in November of last year that it was being worked on, then radio silence. No correction or update.

App is frozen. If I delete I will have to repay. What do I need to do?

Keep getting a can't unlock chapter, please try again later error message but I've paid for an annual membership. I've cleared cache and deleted and reinstalled the app. I see others have also had this complaint. I sent a ts report to Galatea but they haven't responded other than to ask for my user id. What do I do to fix this?

My Galatea app won’t open today. 3/18/2923

I try to open my app and it just shuts down and never really opens. I have purchased the year membership and have not had problems until,today. It will not open.

The App will not open, no matter what I do. If I delete the App it gives a message saying everything will be deleted. Very frustrating, I've emailed the support team, up to now, no one has answered.

I have purchased 500+ tokens and am in the middle of reading a book, using the tokens to gain access chapter by chapter. Now, at chapter 17 in the book I can't proceed further without being asked to sign an annual subscription! Yet I still have some 420+ tokens remaining. How do I revert back to applying the tokens especially given I have paid for such! Very frustrating.

Again this is so frustrating!!! There is no excuse that I’m paying $70.00 a year and having to go through all this crap! I expect to be able to read whenever I like. I’ve already paid my subscription and I’m not paying $46.00 a month for you to do your jobs. When you pay for something you expect it to work. Pease fix my subscription and open my app back up. I’m also not paying another $70.00

My book won’t load

I cannot open my pages or my Galatea app. I’m aggravated and I pay by the year! Send me some suggestions please. Thank you

My app doesn’t open, when I click on it, it shuts down after a few seconds.

App will not open. this is crazy. Says to uninstall app and reinstall. i can't i will lose everything. Says as you click on uninstall you will lose everything.

It won’t open

I’m trying to read next chapter but the Galatea app won’t load on my iPhone

My app is not loading. I was reading books and it won’t load. What is my next option?

App closes immediately when I try to open, with an error that this app has a bug & to wait for an update from the developer.

Yeah this app is good if it works. I need a refund

Is there a way to get the galatea app on my kindle fire tablet?

Content will not load. Returns to Home Screen. This started happening after Galatea had an app update today.

My Galatea app won’t open

App will not load at all…

App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr

App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr

Ap wont open keeps returning to my home scree paid for a year and can’t access it what can I do have tried everything I can think of

Not working what is the solution? Paid for a year and unable to access. Please help!

App not loading. Tries to load then goes back to Home Screen.

App not loading. Tires to load then goes back to Home Screen.