FreePrints Photo Tiles Reviews

by Mylocococo

I ordered about 30 tiles or more from this company. I liked them enough to recommend these tiles to my parents and my sister.
Recently, I noticed that three of the tiles puckered (had air bubbles between the photo and the tile). This makes the tile not attractive at all; it’s very distracting. I contacted their customer service and there was no response at all. After ordering this many without any complaints, you figure there would be some level of customer service when you need it. Disappointing. Also, coincidentally, some of the tiles are beginning to fall down. The stickers they include don’t seem to hold them up now than 1 year. I believe this company used to be better. The older tiles are still staying on well. Ironically, it’s the newer ones which have fallen.

by MandaPantZ72291

I’ve used these tiles for awhile now... I’ve bought a dozen or more over the course of a year. I was consistently buying 2 tiles a month to slowly fill a gallery wall until my issues started and I stopped ordering in March. First, even if you follow the directions perfectly they do not stay on the wall. I have a pile of 6 right now but have had every single one fall off at some point even tho I stuck them and never removed them. Secondly, the pictures don’t always stick to the tile either. I’ve had at least 3 bubble up in the middle so you can’t press it back down without leaving an ugly crease, or they start peeling and falling down off the corners. Customer service was ok. They sent me one new tile but I was SOL on the other two because they were out of the time frame they allow even though all my tiles were less than 6 months old at the time. I had planned on filling an entire wall which could’ve easily been well over 150 tiles but it’s not worth it when they don’t even last 6 months...

by Hmmarshall74

I was skeptical about the whole and have now ordered 5 tiles total. Neat idea, quality is fine. Unfortunately my skepticism was related to the tiles staying on the wall (key to the whole idea) and for the second time it has been validated. I cleaned my wall, and used the square they offered for an additional $2 to square them off when placing. The first time I used the supplied foam squares and followed the instructions to hang. They fell off one by one, naturally in the middle of the night, and the corners were damaged. Then I used another brand of foam sticky pads and put on triple the amount, cleaned the wall, and they still fell off (4 am this morning). I give up, I do not want to try and hang them some other way (the whole point was to have them flush and squared as tiles) and have wasted $50 or so on pics I could have printed much more cheaply as 8x8s and hung another way. Bummer.

by CoffeeGirl5150

I ordered a photo tile. When I placed that order the confirmation said shipping on all other items would be only $3.99 until the end of the month - which is great because your shipping cost more than your products cost most other places.
So what happened next was I put together a photo book to order to take advantage of that great shipping- it’s not as fast to put together as you would think- then at checkout guess what? It wouldn’t apply the discounted shipping.
So I contacted customer service thru email.
I received an email back 2 days later saying nothing about my issues but that I forgot something in my cart and when I clicked it it popped up & said I’d received a free upgrade to a 6x8 hardcover. Wow!
Bet you’ll never guess what happened then!
I went to my cart, added the 6x8 hardcover, removed the 5x7 softcover and went to check out and the fantastic deal was - A FULL Price 6x8 Hardcover and FULL Price Shipping! Yay for me, right?
I don’t expect freebies, but we all know it isn’t really free with the shipping you charge.
I do expect companies to do what they say. This company is not doing so.

by Jubajill

I ordered 18 photos for my wall, and when they arrived I was ecstatic! The print quality was fantastic, and just what I needed. HOWEVER... when we tried putting them up, they fell right off and were hard to get out from under the couch. We had to make a run to the store to buy new adhesive, as the adhesive provided was cheap and didn’t work. We had to take the adhesive off of all the backs of the pictures and apply the new stuff, and now they’re ultra sturdy! Like I said, good quality printing, but needs some work and thought. The new adhesive wasn’t expensive, just a big hassle as we live out in the middle of nowhere and had to drive 2 hours round trip to get new adhesive. I don’t think I’ll be ordering from this site anymore, although the pictures came faster than expected. ⭐️⭐️⭐️

by Mynden

I have ordered several times from FreePrintsPhotoTiles. Never had any problems. I have recommended friends to FreePrintsPhotoTiles. They all love it and purchase from FreePrintsPhotoTiles. However after the update(s) I can not use FreePrintsPhotoTiles. I have deleted and reinstalled and it tells me that “something went wrong”. I have since moved on to another app. I hate it because their tiles are made of foam. I just want to use FreePrintsPhotoTiles and get these tiles. :(
I would give a five star rating if “I” could personally use it again. My tiles are still on my wall even after a year. No problem with anything. Just can’t get FreePrintsPhotoTiles to load. I know I sound like a broken record. I am so upset though. I use the picture and book app just fine.

by AnnieGFR

The tiles look good but feel lightweight and I’m not sure how well they will come off the wall - they’re made of plastic and I’m worried they might break. And I’m not sure how I feel about how deep the back is - the photo sits more than an inch away from the wall.

My big problem though is FreePrintsPhotoTiles itself. It lacks enough features that I probably won’t be continuing to use it. Which really bugs me because I invested about $100 in tiles and I hate to change to another tile now.

So what do I mean about lacking features? Well, for example, you can’t see the tiles you have already made when you put in a second or third order. And you can’t pick photos, set up the tiles, but then set them aside to purchase later at another time.

by Evil Stepmom

I recently redecorated my bedroom and was looking for photographs to hang on the wall. Nothing seemed quite right. My sister suggested I use some of my own photos. There are many photo tile apps but I decided to try this one because of pricing and great feedback regarding their customer service. I was not disappointed. My tiles came out beautifully. FreePrintsPhotoTiles was very easy to use. Delivery was fast and FREE! I was so happy that I ordered a second set of tiles for my studio. Again, service was fast and the tiles looked great. However, one tile was slightly damaged. I reached out to customer service right away and they sent me an email reply within the hour. After sending them a picture of the damage, they apologized and offered to send a replacement tile. Outstanding.
My only suggestion would be to give the option of a different size. Maybe 8x12?
Thank you!

by AMacofTX

I lost my beloved pet Natalie last August, and it's been a difficult transition from having the love of my life to an empty home and heart. Then I stumbled across the "Free Photo Tile" app and decided to give it a try. My first tile of Natalie came the day before Mother's Day, so I waited until Mother's Day morning to open it. (On a side note: I was really impressed with the box and packaging it came in.) I opened the box and there she was...my heart. I cried. It was so beautiful. I feel in love with the tile immediately, and I can't wait to order more! Thank you Free Photo Tile for giving me a little piece of my heart back in a really nifty way.

by Spacyaculao

I just spent over a half an hour with a representative that could not help me in anyway. I was so disappointed in the picture I received. The coating on the photo wasn’t even completely covered. The edges were rough and sticking out. I called for help all they could say was sorry and for me to send a snapshot in. I asked for a supervisor, all that was said was they couldn’t give me one and to email them. Then they hung up on me. What kind of company does that. I wouldn’t do business with them if I were you at all. Very suspicious.

by Ckreis1215

I ordered a photo tile to try it out. I used a picture from my iPhone and it had plenty of dead space to just get my granddaughters face and they blew it up so much that it cut her whole chin off and it was blurry. They said they could not remake the tile due to their processing. If you want to try it be sure that you don’t have a close up picture because it will get cropped by the company. I’m very disappointed in the product and answers that I got for my problem. They did refund my money, they only respond by email. I wanted to talk to a real person to sort it out but it’s not possible.

by Jceer

I have been using this company for several months and I can’t say enough about what a wonderful deal this is. You get an unbelievable amount of pictures for a very low price. They offer anything from wall picture tiles to picture albums where you set up and pick out the pictures for the album. You get 81 pictures for nine dollars. There is always a promotion going on where you get something free. You will never regret using this company the only regret you will have is not using this company earlier.

by 12/20/80

I’ve tried all of the order from home companies and wasn’t pleased at all with the quality of them and was very disappointed. I decided to try one more time and see how this companies pictures turned out. Ordering was extremely easy, the pictures and their quality, was great. I will continue to order from now on , on this site. I received my order very quickly. I’ve ordered hundreds of pictures and I’m impressed with The whole experience. If your tired of getting lousy pictures from other companies, then give this company a try.

by AsianMisses

I really am glad to have found a company that I can turn to for these necessities. Literally , all I have to do it open FreePrintsPhotoTiles , select the picture, then wait for it in the mail. Once I get it, all I have to do it peel off the 4 sticky pieces and stick the beautiful tile on my wall. So far, all of my tiles have been staying on wonderful. This minimizes the time I need to spend on decorating with pictures. I enjoy having a free one every month - only have to pay for s&h. Thank you to the owners of this company!! I suggest any busy mommy’s who are always on the go, to try this product! Won’t regret it <3

by Motives 26

They turned out just beautiful, but watch out you have to make sure you edit the pictures before you checkout or you will have tiles with heads chopped off. Some said the pictures may turn out blurry but I kept the picture anyway & it turned out just fine not sure what the return policy is if it doesn’t turn out right. I love the pictures without the frames . The tile seems so much more natural. So far they have stuck just fine & easy to move if you change your mind where you have placed it on the wall. My cat uses the boxes to sleep in he wouldn’t use his cat bed, so we took it back.

by Okiedkie

I love this!!! With my busy schedule I don’t have time to go and print out the 1000’s of pictures that have already accumulated in my phone. So while I was having some free time and on my phone one day I said, “ let me give FreePrintsPhotoTiles a try.” So i started selecting away. Placed order. I got the pictures in a matter of days, quick! When I saw the pictures and the quality I WAS IMPRESSED. Mind you, they do advice if the picture might be blurry do to the size, I ordered it anyway. It was great! This is app cuts the hassle of lines, traffic and time!!! I already placed my order for photo tiles and just completed the photo book for our Family Vacation!!
Can’t wait to see it and excited to print MORE!!!!

by Leah In LA

Just got my first tiles today. I was a little apprehensive after reading some of the negative reviews but was curious enough to purchase a few to start and test out the product. I am SO HAPPY!!! The pictures I chose were all taken with my phone and were heavily doctored/filtered with apps that I use. I didn’t expect quality to be high, but they really were. The materials don’t look cheap, the cuts are clean... I never write reviews but I am just so stoked by something so convenient and affordable coming out this well. I have yet to hang the photos on the wall so it’s entirely possible I could run into problems with the adhesive (and if there are problems I’ll write a follow up), but so far so great. Highly recommended. Repeat customer, guaranteed.

by Toledo Family

I have order photo tiles from others places before, but what I like about FreePrints photo is the quality of the tile; in some places the tiles are light weight but the back is foam, but FreePrints is a durable plastic it doesn’t look cheap and still manage to be light weight tile. I am amazed with the customer service. I got my first order and I just sent a message with a concern that my pictures my look dark... and guest what!!! I received a box with new tiles from FreePrints apologizing about my previous order. When I didn’t even follow up their email, since I am a mom of 2 super busy. I totally recommend FreePrints for all your photo tiles of your loved one!!!! Thanks FreePrints for making my date today with my new tiles!! I will be ordering my tiles every month!!!
Best regards, Mei

by TamYoungblood

I was absolutely amazed at the professionalism and quality of these photo tiles! I had two made for myself which were so beautiful I seriously cried a little. Then one of my friend’s favorite grandma passed away and she just happened to text me photos of her grandma and then of her grandma and her together and immediately I knew I had to have Photo Tiles made of her beloved photos. IT MADE HER SOOO HAPPY AND TOUCHED HER DEARLY! So.... you can’t ask for more than that.

I couldn’t believe what amazing deals, not to mention “free” for the most part through FreePrints, and Free Photo Tiles. You usually get what you pay for right? If you pay little to nothing on something, you usually get crap let’s be honest. BUT NOT THIS!! YOU RECEIVE WAY BETTER THAN YOU CAN IMAGINE! I am soooo happy I found this site!! Happy memory making!!

by Melissaj1011

I ordered four tiles just a few days before Mother’s Day thinking there’s no way they will come in on time but oh well, I think my mom will really like these. Placed the order and it says will be delivered 3-5 days. Being such a busy weekend I figured I’d get them Monday, the day after Mother’s Day, no big deal. I got them on SATURDAY and they look SPECTACULAR!!! Clear beautiful quality, perfect size, and in time for Mother’s Day!! This is all before considering the price. I got four tiles, got one free, so paid for three, AND got FREE SHIPPING!!! WHAT?!? Literally the best! I custom made two of the photos I got and was going to put them in picture frames, I’m sooo glad I remembered FreePrintsPhotoTiles!

by Slug18

I saw Mixtiles in a friend’s office and liked what I saw, but was put off a little by the price. Then I came across the Photo Tiles app which seemed much better value, so I ordered 4 of these tiles back in Jan/Feb 2019 and placed them on my window at work. I got several compliments on their appearance but that didn’t last long. By the end of March, the photos had begun to completely delaminate and separate from their backing plate, peeling away from the corners and hanging down. I might have understood if it was very hot outside, but this was New England - in March - so overheating is hardly an excuse. I took photos and sent them to their Contact Us email link, but have never received a reply. Since then, they have fallen off the window anyway, and are completely unusable. Very poor quality and not worth the money.

by Fairytoez

The picture quality, of course, depends on the quality you send to them. it seems to be well made, they even included a card with directions and extra wall mounts, just in case I decide to move them. However, I was extremely disappointed, when I ordered my FREE tile and THREE (3) additional tiles which all came mailed in the same box and yet I only got one pack of remount strips...common sense people! It should be easy to fix if it becomes an issue. Other than that the prints I've ordered (6) have held up nicely, so far 🤞

by WILDCHILD1135

A friend told me about FreePrints, I tried them, was happy with them. They asked me to try their Photobooks and again I was happy with that product as well. Then I was invited to try Photo tiles. My daughter had my first grandchild. So I thought I would order the free tile each month, if my grandson. She takes his picture for me every month, so I can see how fast he grows. And I will give them to her and her fiancé for Christmas this year. I received them, they were packaged securely and arrived in perfect condition. The quality is amazing! I hope she will be as happy with them as I am!!

by Apetins

I placed an order for some tiles, but when I got them the color was off. They were over saturated. I emailed customer service and Kendall immediately emailed back asking me to send a picture of the product. Once she received it she emailed back and said "I see what the problem is...we'll immediately reprint and send out your new tiles at no cost."
This was all over the course of about 15 minutes. I received my new tiles and they look great!!!!
I will definitely order from this company again!!