Company Name: PlanetArt
About: PlanetArt gives consumers the opportunity to design personalized products like holiday cards.
Headquarters: Calabasas, California, United States.
Listed below are our top recommendations on how to get in contact with FreePrints Photo Tiles. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FreePrints Photo Tiles. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PlanetArt
E-Mail: [email protected]
Website: 🌍 Visit FreePrints Photo Tiles Website
Privacy Policy: http://www.freephototiles.com/privacy
Developer: PlanetArt
More Matches
Get Pricing Info for PlanetArtI order photo tiles of you very frequently and I have just received one today which has got a giraffe on and you have cut his head of I think you spoiled the picture I’m am not happy at all hope to hear from you soon
I am waiting on mug being delivered the pic I was showed was not my address i on r name on the parcel delivered to someone. Igavepic I can show you
Need to talk with supervisor. 662-809-0098. I have a issue with the phot o tile being off center. Please respond
I'm very disappointed that my parcel is late and now I'm having to wait a couple more days.!! I recieved the fridge magnets on the 16th and I placed all orders at the same time so I dont understand why the two photo tiles are delayed they are mothers day presents for my mum and grandma and the fact that they are now arriving late when I'm going to see my mum and Grandma tomorrow the 18th as I carnt make sunday mothers day and I'm now going up empty handed so I'm sure you can appreciate my upset and frustration. Can you please tell me why there is a delay on the two photo tiles but not the fridge magnets considering I placed my order in enough time..
PHOTO TILES IS A CRIMINALLY OWNED, NO CUSTOMER SERVICE GIVING, THIEVING FROM ITS CUSTOMERS, SORRY LITTLE COMPANY. Tiles never showed. Sent SIX requests for help to their blanket bullsh*t auto-generated email. NOT ONE RESPONSE. NOT ONE. OH!!! AND HOW CONVENIENT….NO PHONE NUMBER TO CONTACT THEM?!?!?!🤯🤯🤯😡😡😡 SHAME ON YOU PHOTO TILES. 🫤
Tile came off backing, looked like a bad glue job. Can I get a replacement?
My tiles just arrived. 2 are broken. Please call me to address or refund. 732-239-1771. I should have read reviews. They are not positive. Prove them wrong and fix my issue. Tx Caren Feldman
DON’T USE PHOTO TILES OR FREE PHOTO TILES!!!!! THEY CANNOT NE CONTACTED BY PHONE FOR ANY PROBLEM OR REASON WHATSOEVER. I PLACED AN ORDER WITH THEM AND THEY LEFT OFF OVER HALF MY PICTURES. THEN THEY HAD NO RECORD OF THEM AND I NEEDED TO SEARCH AGAIN THROUGH SEVERAL THOUSAND PICTURES TO TRY TO FIGURE OUT WHICH ONES THEY LEFT OFF. THEY DID NOT USE ANY THAT I HAD A PROBLEM WITH EDITING. CUSTOMER SERVICE TOLD ME TO MAKE A NOTE IN MY ORDER OF WHAT NEEDED TO BE DONE EVEN THOUGH IT WAS OBVIOUS. THEY WERE GOING TO PRINT THEM AS THHEY SAW WITH HALF A PERSON ON THE PICTURE. I KEPT TRYING TO EMAIL OR CHAT. NO ONE WOULD RESPOND. THEY SAY CONTACT CUSTOMER SERVICE. EMAILING OR CHATTING COMES TO SAME CONCLUSION - CONTACT CUSTOMER SERVICE. SO I HAVE PLEADED FOR SOMEONE TO CALL OR I WILL STOP PAYMENT. THEY EVEN WENT SO FAR AS PUTTING PICTURES ON SOME OF THEIR “GIFT” IDEAS WITHOUT MY PERMISSION. DO NOT USE THIS COMPANY!!!!!!!!!
My package came to the USPS without a box and damaged and missing a tile completely
Hi there Still waiting for photo tile to arrive, it gone well past delivery date. All the other ones arrived within days very disappointed.
by Mylocococo
I ordered about 30 tiles or more from this company. I liked them enough to recommend these tiles to my parents and my sister.
Recently, I noticed that three of the tiles puckered (had air bubbles between the photo and the tile). This makes the tile not attractive at all; it’s very distracting. I contacted their customer service and there was no response at all. After ordering this many without any complaints, you figure there would be some level of customer service when you need it. Disappointing. Also, coincidentally, some of the tiles are beginning to fall down. The stickers they include don’t seem to hold them up now than 1 year. I believe this company used to be better. The older tiles are still staying on well. Ironically, it’s the newer ones which have fallen.
by MandaPantZ72291
I’ve used these tiles for awhile now... I’ve bought a dozen or more over the course of a year. I was consistently buying 2 tiles a month to slowly fill a gallery wall until my issues started and I stopped ordering in March. First, even if you follow the directions perfectly they do not stay on the wall. I have a pile of 6 right now but have had every single one fall off at some point even tho I stuck them and never removed them. Secondly, the pictures don’t always stick to the tile either. I’ve had at least 3 bubble up in the middle so you can’t press it back down without leaving an ugly crease, or they start peeling and falling down off the corners. Customer service was ok. They sent me one new tile but I was SOL on the other two because they were out of the time frame they allow even though all my tiles were less than 6 months old at the time. I had planned on filling an entire wall which could’ve easily been well over 150 tiles but it’s not worth it when they don’t even last 6 months...
by Hmmarshall74
I was skeptical about the whole and have now ordered 5 tiles total. Neat idea, quality is fine. Unfortunately my skepticism was related to the tiles staying on the wall (key to the whole idea) and for the second time it has been validated. I cleaned my wall, and used the square they offered for an additional $2 to square them off when placing. The first time I used the supplied foam squares and followed the instructions to hang. They fell off one by one, naturally in the middle of the night, and the corners were damaged. Then I used another brand of foam sticky pads and put on triple the amount, cleaned the wall, and they still fell off (4 am this morning). I give up, I do not want to try and hang them some other way (the whole point was to have them flush and squared as tiles) and have wasted $50 or so on pics I could have printed much more cheaply as 8x8s and hung another way. Bummer.
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