Contact Sora, by OverDrive Education

Contact Sora Support

Published by on 2024-01-03

About: Borrow ebooks and audiobooks from your school's library with Sora. Setup is
simple - just find your school and sign in.



How to Contact Sora Customer Service/Support

Sora, by OverDrive Education Contact Information

Listed below are our top recommendations on how to get in contact with Sora, by OverDrive Education. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sora, by OverDrive Education. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OverDrive, Inc.



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Developer: OverDrive, Inc.

E-Mail: [email protected]

Website: Visit Sora Website



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Reported Issues: 5 Comments

3.6 out of 5

By Denise Harvey

1 year ago

Not a problem as such - I am trying to establish an effective means of managing borrowing rights on audio so as not to breach licensing agreements. The library management system in place here can't meet this requirement. I have asked Sora about adding other titles to its library and was told I couldn't but can I ask Sora to acquire and include them for us? Just exploring options.

By Beth Wagner

1 year ago

I have been downloading your generous summer teen series for several years through my school email registration. I will be retiring in June and want to move my library over to my personal account. How can I do this? I cannot even find my downloads in my school account and there should be many. Please help?

By Almavieja


Will not alert you that your loan is ready

This app is similar to Libby, but Libby is far superior. The main problem is that when you put a book on hold and it becomes available, the app does not let you know. The only way to discover that your hold is ready to borrow, is to open it each day to check. If you forget to open and check on the day the book becomes available, you lose your hold and have to go to the back of the line again. If you’re waiting several weeks for your hole to become available, sometimes you forget to open the app on a given day to check. Libby will notify you by email and phone notifications when your hold is available to check out. Until this app is updated with this feature, it only earns one star.



By ModerateSketch


The concept is nice but...

I only recently got this app and I’m hoping to be proven wrong but right off the bat I see some issues. For one, even though they have access to your clever account, which I believe has your grade and lexile score, I was recommended books for 3rd graders despite being in 7th grade. And even the books that were “on level” had lexile less than a thousand and-age counts not reaching 200. My lexile score for the record was 1413. This is the thing I have the most trouble with on kids websites. They seem to assume all of us are below average and group 5th graders in with kindergarteners in reading level. The next thing is the “fantasy” section. I have read many a book in this genre written in the last decade. So why are all the books on the websites not? I know old books can be good, but by now the writing pales in comparison to modern books that actually engage the reader. I can name hundreds of modern fantasy books yet they don’t have a single decent one. I’m not sure how this works, and if it’s a problem with the rights and copyright and stuff that’s fine, but please make your system see what grade and lexile score your on. No dignified 7th grader is going to be caught dead reading “Spongebob: Surfs Up!”



By Cam Cam 32


Pros and Cons

Pros: Feels authentic Books read from electronics No need to go to the library Audio books Cons: Hold placements: why do you need hold placements on an electronic book app? The book isn’t exactly an object you picked up from the library. It feels like this app could have accomplished so much more is this wasn’t a feature. Electronic books should not have a checkout line. Interface: the interface is glitchy at worst, an annoyance at best. Sampling: when I sample a book I have to return to where I found the book instead of just being able to borrow it right then and there In all, I feel like this app should be an alternative if someone has already borrowed the book you were after in the library, it shouldn’t function as if it were a library itself, at least not with the extreme downsides of the library




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