Sora, app not working? crashes or has problems?

Sora, Status

Published by OverDrive, Inc. on 2024-01-03

Borrow ebooks and audiobooks from your school's library with Sora. Setup is
simple - just find your school and sign in.

I have a problem with Sora,

Are you having issues? Select the issue you are having below and provide feedback to Sora,.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 5 Comments

By Orla 8 months ago

Every time I open the app or click the link and get brought to the app it just shows the blue screen with the Sora mascot on it. I can’t access my books or anything at all no matter for that matter. This has persisted across powering down my device, reestablishing wifi connection, and redownloading the app. When I log in on my browser I am set 6 chapters back within my current book and have lost all of my highlights and notes within those chapters.

By Orla 8 months ago

By Ian Morehead 1 year ago

App crashes everytime I want to login with my school.

By Amanda 1 year ago

1. I can't seem to borrow any books or place any holds. 2. After about 30 seconds of having the app open, it will close. I have tried to sign out, but now I can't borrow or place holds.

By Tedros 2 years ago

it won't let me borrow any books

Common dislikes about Sora, app

- Checkout limit of three books total

- Does not notify when hold is ready to borrow

- Recommended books for 3rd graders despite being in 7th grade

Have a Problem with Sora, by OverDrive Education? Report Issue

Common Sora, Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sora, app on iOS and Android devices. Solve all Sora, app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sora, iPhone Issues and Solutions

Sora, iOS app crashes, not working, errors
Sora, iOS app network issues
Sora, on iOS has black/white screen

Sora, Android App Issues and Solutions

Sora, has errors/crashing/not working
Sora, server network connectivity issues
Sora, has black screen

Sora, iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sora, app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sora, app crashes or not working on Iphone (iOS):

Close and restart the Sora, app on iPhone
Update Sora, app to the Latest Version for iOS
Uninstall and reinstall Sora, iPhone app
Update your iPhone to the latest iOS version

Fix Sora, on iPhone unable to connect to server/internet connection issues::

To resolve Sora, network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sora, black/white screen (blank screen) on iPhone:

Follow the Sora, iOS app troubleshooting guide Here →

Sora, Android App Issues and Solutions

Fix Sora, not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sora, app issues:

Force Stop the Sora, App
1. On android, goto "Settings" » click Sora, app. » click "Force Stop".

Update Sora, to the latest version on PlayStore

Clear Sora, App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sora, app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sora,.

Fix Sora, unable to contact server/ Sora, internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sora, » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sora, » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sora, on android.

Solve Sora, black/white screens issue on Android:

Follow the Sora, android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OverDrive, Inc., developers of Sora,.

88.89% Contact Match

Developer: OverDrive, Inc.

E-Mail: [email protected]

Website: Visit Sora, Website

About this app

Borrow ebooks and audiobooks from your school's library with Sora. Setup is simple - just find your school and sign in. Then download or stream your assignments and favorite books to your device.