Contact Canvas Student Support

Canvas is not my favorite it’s easier then google classroom though, but I find it highly annoying at times when the notifications mess up or it glitches. it’s glitched a few times when I’m on the app, I wish the setup was a bit easier to deal with though. with the way it is set up it isn’t bad though I just wish they made it a bit less complex. I find it complex because that’s just the way I am, not everything is exactly easy for me. if they had set it up a bit differently that would be perfect, like the modules, announcements, calendars etc. something about in those spots to be different would definitely help, now another thing I have an issue with is the color….I’m sure a lot of other people have suggested it and i know people who literally complain about the color at times. but if there was a dark theme it would make things so much easier to deal/work with, literally if there was a dark theme I would like this app a whole lot better. but just a few bugs need to be fixed, I’ve had to delete this app a few times to get it to work properly, I’ve signed in on others laptops and phones before and the notification wouldn’t work. I’ve even tried to delete my account and make a new one it still wouldn’t work???? that’s all I’ve got to say.

I would have rated this a zero if I thought it would submit. This platform should have never been released until it was more reliable. Work is constantly lost or shows up in different places. It is extremely inconsistent in showing if work has been completed or not. My son had spent hours doing assignments 7 days a week sometimes 10 hours a day. More than half of the work he has submitted is “lost in canvas”. My husband and I have spent over 5 combined hours trying to submit a single assignment for my 4th grader with no luck. My son used to be an A student with his favorite subject being ELA. In Remote learning on Canvas he has a 35....out of 100. Most days are spent crying and last Friday after another 10 hour day he rather intelligently sputtered out through frustrated tears, “What is the point? I spend all my time doing school work with no time to have fun and I am still failing”. I want decision makers to know Canvas is the number 1 problem with remote learning and the sanity of parents as well as detriment to our elementary school students quality of learning and their self esteem. Please Please find something better. I think there is a program called Schoolology that sounds very promising.

So I’ve been using canvas for quite a while end of like sometimes like whenever I go to email a teacher or like something like that it really just randomly crash like and Sundays like you act like it’s like the Wi-Fi like so slow or something I don’t know what it is but whenever I like going to it just loads for like 10 minutes straight and crashes it’s like the most annoying thing in the world and even more than that whenever I click on one of my teachers names or a class and it has like some sort of weird grade or something that it doesn’t like or like I don’t know teacher say that like it sometimes they calculate the grade for them or like it will have a calculation grid glitch that will have repeating decimals and whenever I click on it it just crashes the app and to the point where I have to restart my iPad five times for getting my new net work a bunch of times going back in and trying to see if it loads after waiting 10 minutes to see a crash, oh and it also automatically allows itself to go to your calendar and make several events that are in your calendar already in the app so like now I have a bunch of calendar events that just say oh you’re Odysseus or odyssey assignment is due and it’s like in my calendar so they just gang access do you like your personal apps without even asking