Access your Canvas courses on the go and in the classroom with the Canvas
Student mobile app! From any device, students can now: • View grades and
course content • Submit assignments • Keep track of course work with to do
list and calend...
Listed below are our top recommendations on how to get in contact with Canvas Student. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Canvas Student. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Instructure Inc.
I use Canvas all the time for my middle school so I know my way around it. When I got into this elite program for gifted students called Duke TIP, I was very excited. It gave me the chance to learn about things last actually interested me for a change and get some interaction with lots of different kids over the summer. One night I was logging in on my computer to Canvas. We were messing around with it and I thought it would be a good idea to get the app... oh boy was I wrong. 😡 The first of my problems was getting my school put in. I put in every variation of Duke and Duke TIP until finally I got the right combo, after like 15 minutes. I was relieved that I finally got it to work, even if it took forever to load. Then I had to enter in my email. I had a special email for the class I am enrolled in and apparently it is not a real google account. I kept trying and trying until I just gave up. So if you ask me, do not get the canvas app if you have a special class or something that may not be considered a “real school”. Also do not get it if you have a different email or do not have a google account. So if you have anything like i stated above, DO NOT get the canvas app. I rated it one star... for good reason.
For years, I have had this app downloaded on my phone, because all of my classes now require canvas (a stupid decision in my opinion, every student I know absolutely hates using this interface). However, I have not ONCE been able to log in to my account, because it won’t let me find my school. When you open the app, it has a page that says “find my school,” or something to that effect, but every time I type in the name of my school, it says it can’t find it. Which is ridiculous, because every class in my school uses Canvas, so please explain to me how an entire school just went missing. On top of that, the website is completely confusing for students, it took me about 3 months just to get my bearings. I feel like an old woman trying to use this website because I just can’t get a feel for the technology. 0/10 would not recommend. If you’re a teacher and considering using Canvas as your main interface between you and your students, please do them a favor and look elsewhere. I would recommend Google Classroom. That site is super user friendly and easy to understand. I have no idea why my school system ever switched.
Reasons why I dislike canvas 1. If you log into canvas from multiple devices, and say, you check some announcements from your phone, and then log into canvas from your computer later it does not recognize that you already checked all your announcements already. This is the same for grades and any other updates 2. If you get a notification saying an assignment has been graded, and you click on that notification, it takes to to the comment/submission portion of that assignment (which doesn’t show the grade) and if you hit “done” it take you to the home page. So that’s really annoying, because you have to start back from square one. Might as well not click the notification and go to canvas since you’ll be redirected back to the home page anyway 3. If you are on canvas and then switch over to a different app, almost instantly canvas loses your spot, so when you come right back to canvas you are back in the homepage. There are more issues with canvas but it does work, it’s just annoying that it can’t remember a lot of things.
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