Digital Donor app not working? crashes or has problems?

Digital Donor Status

Published by GULF COAST REGIONAL BLOOD CENTER

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User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

66.7%

Not working

33.3%

Reported Issues: 0 Comments

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Common Digital Donor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Digital Donor app on iOS and Android devices. Solve all Digital Donor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Digital Donor iPhone Issues and Solutions

Digital Donor iOS app crashes, not working, errors
Digital Donor iOS app network issues
Digital Donor on iOS has black/white screen

Digital Donor Android App Issues and Solutions

Digital Donor has errors/crashing/not working
Digital Donor server network connectivity issues
Digital Donor has black screen

Digital Donor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Digital Donor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Digital Donor app crashes or not working on Iphone (iOS):

Close and restart the Digital Donor app on iPhone
Update Digital Donor app to the Latest Version for iOS
Uninstall and reinstall Digital Donor iPhone app
Update your iPhone to the latest iOS version

Fix Digital Donor on iPhone unable to connect to server/internet connection issues::

To resolve Digital Donor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Digital Donor black/white screen (blank screen) on iPhone:

Follow the Digital Donor iOS app troubleshooting guide Here →

Digital Donor Android App Issues and Solutions

Fix Digital Donor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Digital Donor app issues:

Force Stop the Digital Donor App
1. On android, goto "Settings" » click Digital Donor app. » click "Force Stop".

Update Digital Donor to the latest version on PlayStore

Clear Digital Donor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Digital Donor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Digital Donor.

Fix Digital Donor unable to contact server/ Digital Donor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Digital Donor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Digital Donor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Digital Donor on android.

Solve Digital Donor black/white screens issue on Android:

Follow the Digital Donor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GULF COAST REGIONAL BLOOD CENTER, developers of Digital Donor.

100% Contact Match

Developer: Gulf Coast Regional Blood Center

E-Mail: [email protected]

Website: Visit Digital Donor Website

58.33% Contact Match

Developer: American Red Cross

E-Mail: [email protected]

Website: Visit American Red Cross Website

About this app

Get early access to DigitalDonor from Gulf Coast Regional Blood Center that offers donors easy access to schedule an appointment, check eligibility and more.