Digitaler Impfpass app not working? crashes or has problems?

Digitaler Impfpass Status

Last Updated on 2020-10-18 by Andreas Kilbinger

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Common Digitaler Impfpass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Digitaler Impfpass app on iOS and Android devices. Solve all Digitaler Impfpass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Digitaler Impfpass iPhone Issues and Solutions

Digitaler Impfpass iOS app crashes, not working, errors
Digitaler Impfpass iOS app network issues
Digitaler Impfpass on iOS has black/white screen

Digitaler Impfpass Android App Issues and Solutions

Digitaler Impfpass has errors/crashing/not working
Digitaler Impfpass server network connectivity issues
Digitaler Impfpass has black screen

Digitaler Impfpass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Digitaler Impfpass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Digitaler Impfpass app crashes or not working on Iphone (iOS):

Close and restart the Digitaler Impfpass app on iPhone
Update Digitaler Impfpass app to the Latest Version for iOS
Uninstall and reinstall Digitaler Impfpass iPhone app
Update your iPhone to the latest iOS version

Fix Digitaler Impfpass on iPhone unable to connect to server/internet connection issues::

To resolve Digitaler Impfpass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Digitaler Impfpass black/white screen (blank screen) on iPhone:

Follow the Digitaler Impfpass iOS app troubleshooting guide Here →

Digitaler Impfpass Android App Issues and Solutions

Fix Digitaler Impfpass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Digitaler Impfpass app issues:

Force Stop the Digitaler Impfpass App
1. On android, goto "Settings" » click Digitaler Impfpass app. » click "Force Stop".

Update Digitaler Impfpass to the latest version on PlayStore

Clear Digitaler Impfpass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Digitaler Impfpass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Digitaler Impfpass.

Fix Digitaler Impfpass unable to contact server/ Digitaler Impfpass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Digitaler Impfpass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Digitaler Impfpass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Digitaler Impfpass on android.

Solve Digitaler Impfpass black/white screens issue on Android:

Follow the Digitaler Impfpass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andreas Kilbinger, developers of Digitaler Impfpass.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CovPass Website

Privacy Policy: https://www.digitaler-impfnachweis-app.de/webviews/client-app/privacy/

Developer: Robert Koch-Institut

About this app

Mit dem Digitalen Impfpass können Sie ganz einfach Ihre Impfungen auf Ihrem iPhone speichern und verwalten. Ohne dass ihre persönlichen Daten auf Servern von Versicherungen / Unternehmen liegen und ausgewertet werden. Für Fragen, Vorschläge oder sonstige Anliegen schreiben Sie uns gerne auf Facebook, Instagram (@this app) oder per E-Mail: mail@this app.