Are you having issues? Select the issue you are having below and provide feedback to UAEICP.
- Basic testing has not been done
- Bugs for every device
- Font color of text is white while having white background
- Many other bugs
- Not a good application for national document service
- Delay charges on customer even when there is no other way to pay
Unable to install the UAEICP app. Have tried everything. It just gives a message to say unable to install, try again and if still not working then try the fixing things.
Registration issue. Provided link is not opening
UAE ICP won't install on my Samsung S22 Ultra. I have downloaded the application from Google Play Store but it will not install.
I tried to register to UAEICP but when I reach to send OTP thru registered phone number once clicked the app crashes
My UAE ICP app has not opening only suffering in long time
A pop-up error message appears when logging into the app "Unknown Error Occurred, please check details and try again" I used this app yesterday everthing was fine, since morning same error pops up and reinstall the app but same result.
UAE ICP won't install on my Samsung. I have downloaded the application from Google Play Store but it will not install.
I installed mobile app without any problem. Menus are working but i can't download my ID and Visa copy. I can see PDF download button. But its is not working. Phone - Samsung A73, Good internet connection, has enough storage available. I tried reinstalling. Still not working. I need help please Thanks
A pop-up error message appears when logging into the app "Unknown Error Occurred, please check details and try again"
A pop-up error message appears when logging into the app "Unknown Error Occurred, please check details and try again"
Keeps telling me that two different user emails are invalid and won’t even do password resets. The Help button keeps bringing up random strangers name when addressing me. Someone else’s phone number appears if trying to register again. All data corruption issues.
The ICP UAE has stopped working for me since today morning. I reinstalled but still same problem. It just does not turn on at all.
Hi, i have android, i cant download the app to my phone (am in same circle which is download-install); when i go to install it is stuck (and i re-tried on my other android phone and also same result).
Installation fails
Complete guide to troubleshoot UAEICP app on iOS and Android devices. Solve all UAEICP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Federal Authority for Identity and Citizenship, developers of UAEICP.
"هذا التطبيق يتيح لمواطني ومقيمي وزائري دولة الإمارات العربية المتحدة الاستفادة من خدمات الهيئة الاتحادية للهوية و الجنسية و الجمارك و أمن المنافذ من التأشيرات والإقامات ودفع الغرامات وطباعة خلاصة القيد وتجديد جوزات السفر للمواطنين والعديد من الخدمات الأخرى. نظرة عامة علي الخدمات:طلب إذن الدخول للإقامة لأي من أفراد العائلة. طلب إصدار إقامة العائلة (للمكفولين بعد إصدار إذن الدخول للإقامة). طلب تجديد إقامة العائلة (للمكفولين). إلغاء الإقامة لأي من المكفولين لديك. طلب إذن الدخول بتأشيرة زيارة لأي من الأشخاص ذوي الصلة. الحصول على كشف حركات دخول وخروج الدولة، أو كشف خاص بالمكفولين لديك (كشف كفيل ومكفولين). خدمة الاستعلام عن الإقامة – حالة إذن الدخول. طلب إصدار ""جديد او تجديد"" جواز سفر دولة الامارات. طباعة خلاصة القيد للموطنين. تمديد تأشيرة عند الوصول للزائرين دفع غرامات أذونات الدخول والإقامات". "This application allows locals, residents, and visitors of the United Arab Emirates to benefit from the services of the Federal Authority for Identity, Citizenship, Customs & Port Security like visas, residencies, payment of fines, printing the family book, renewal of passport for the citizens and many other services. - Immigration and Citizenship Services of the Federal Authority for Identity, Citizenship, Customs & Port Security. - خدمات الجنسية و الإقامة للهيئة الاتحادية للهوية و الجنسية و الجمارك و أمن المنافذ. Renew residence permits for your family members Apply for cancelling resident for any sponsored under your sponsorship Apply for a visit visa for your relatives You can generate the “travel status report” and the list of people you sponsor (“sponsor and sponsored report”). Summary of the services: Apply for a residence entry permit for your family members. Apply for new residence for your family members.