Pingo app not working? crashes or has problems?

Pingo Status

Published by on 2022-09-21

Pingo is a companion app to Find My Kids, our app for parents. Please only
install this app on a device used by a child or teenager.


I have a problem with Pingo

Are you having issues? Select the issue you are having below and provide feedback to Pingo.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
65.2%

Not working
56.5%

Connection
26.1%

Crashes
8.7%



Reported Issues: 15 Comments

By Zeina
Oct 11 2022

The listing of kids surrounding has been down for weeks... I paid for minutes that I can't use. Please fix this issue. The setup on my kid phone is all right



By Jo
Oct 10 2022

The code I have been given is not working on my child's phone



By Mike
Sep 13 2022

App not working properly , it doesn’t track unless the app is open on the other phone , it use to work fine until a few weeks ago where it just doesn’t track half the time.



By Rita
Sep 13 2022

Pingo stopped working on my child's phone. Does not tract location. Just say that the phone is offline when it's not.
Very worrying. Feeling so disappointed. Worked perfectly until recently.



By Laura
Sep 08 2022

Pingo not connecting to child's phone for sound.



By Maria
Sep 07 2022

Pingo stopped working on my child's phone. Does not tract location. Just say that the phone is offline when it's not.





By Michelle Jansson
Sep 02 2022

Pingo hasn’t worked for 4 weeks now. It does not track my Child!! I try every day and nothing



By Wendy
Aug 21 2022

Pingo stopped working on my other child phone. Does not tract location. Just say that the phone is offline when it's not.



By Ann
Jul 28 2022

Pingo stopped working on my other child phone. Does not tract location. Just say that the phone is offline when it's not.



By Kim Paterson
Jul 28 2022

Pingo app says something went wrong with connecting to my childs watch and phone. I have followed all the steps and the settings are all correct. Locations on the devices are not updating.



By Juan Ramos
Jul 24 2022

I need my gps location unlock.



By Salma
Jul 06 2022

Pingo app. is not working correctly ,some times it doesn't show location and while using the sound around my kid feature ,, it shows up on my child's phone , although i'm hiding the app, and most of the time it's not working.



By Arie Segev
Jun 25 2022

Hi
Installing of Pingo apication failed.
On Galaxy A52s 5G, Android 12.
After pressing the instalation button on google store, it returns again to instlation state (like not installed) the ping application is exist in the application list.
Thanks
Arie





By Georgia Isidorou
May 27 2022

I cant hear anything on my childs phone. It doesn’t connect and i paid for unlimited!



By Nancy
Apr 19 2022

The app is not working on one of my children's phones. She has data on for the app but it still doesn’t track where she is. It works fine on my other kids phones





Have a Problem with Pingo by FindMyKids? Report Issue

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Common Pingo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pingo app on iOS and Android devices. Solve all Pingo app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Pingo iPhone Issues and Solutions

  2. Pingo Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at REFRESH, OOO, developers of Pingo.


100% Contact Match

Developer: GEO TRACK TECHNOLOGIES INC

E-Mail: [email protected]

Website: Visit Pingo Website



About this app

After that, install this app on your child's device and enter the code from the Find My Kids app you received when you signed up.  You can see your child's online location for free once the devices are connected.  GPS locator – see your child's location on the map and the history of the day's activity - an online location diary.  Please only install Pingo on a device used by a child or teenager.  We recommend you start by downloading the Find My Kids app on your phone.  this app is a companion app to Find My Kids, our app for parents.  Other features in the free version are available with restrictions.  Now these two devices are connected and you can use the GPS tracker.  To use all the features of Pingo , you should buy a subscription. 



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