Are you having issues? Select the issue you are having below and provide feedback to Umpqua Pay.
- App has issues with logging in and resetting passwords.
- Poor customer support from the Umpqua Pay service center.
- App is not available on all Android devices.
Complete guide to troubleshoot Umpqua Pay app on iOS and Android devices. Solve all Umpqua Pay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Umpqua Bank, developers of Umpqua Pay.
Contact e-Mail: [email protected]
It complements our Umpqua Bank Mobile Banking and Biz Mobile Banking apps. • Alerts: Be notified whenever there’s a transaction so you can monitor your card’s activity. •Travel notices: Quickly alert Umpqua Bank of planned travel so your Debit Card activity won't be flagged as suspicious. • Get cash: Use your Umpqua Pay location service to find a nearby ATM. Umpqua Pay is the digital extension of your Umpqua debit card, providing additional conveniences to strengthen and enhance the card’s usefulness. It could be anywhere: under your couch, at the restaurant you last dined, or in the hands of someone itching to drain your bank account. Now you can with Umpqua Pay Card Controls! You’ve lost your debit card. Wouldn’t it be great if you could promptly turn off your card—simply make it unusable—until you find it? Contact us at (866)486-7782 or CustomerService@UmpquaBank. com. It’s happened to just about all of us. Have questions or feedback? Your mobile carrier's message and data rates may apply.