MyUPMC Reviews

MyUPMC Reviews

Published by on 2020-12-09

Manage your health information anywhere, anytime, with MyUPMC With MyUPMC, you
can: • Send a message directly to your doctor’s office anytime •
Schedule appointments with UPMC providers • Access your medical records and
doctors' notes • Conveniently manage your family's health • Se...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

MyUPMC Reviews

  • By

    Great way to keep in touch

    Anytime I’ve had a question about a test that was done this system was always up to let me know early as possible so it definitely can help for those who worry a lot like me about test and any findings . May save lives one day if you think about it with doctors being so busy to spread news to point a to point b you can have your access right in Palm of your fingers ready to get the ball going on ur health.. god bless the sick and hope that they find this system helpful as I did.

  • By

    Better on iPhone than iPad

    I really like this App and use it a lot. But it does not work as well on my iPad. I have an iPad Pro that I use with the smart cover & keyboard. That requires that the iPad be in Landscape mode. However, the MyUPMC App stays in portrait mode and will not switch to landscape when I rotate the screen. That makes it difficult for me to type (messages, appointment requests, entering health tracking information, filling out pre-visit questionaires, etc) while using the app on my iPad. There has to be some way to fix that. If you are able to fix that, the App would be near perfect! Thank you.

  • By

    Making appointment-unable to pick provider from a practice

    I have been going to the same fabulous practice for 40 years for routine gynecological exams. The practice is made up of several Drs/PA’s/CNP’s. There are 3 individuals that have seen most often in the last 10 years and naturally I want to use the app to look at availability in the practice schedule to see if one of them is available. But the app does not allow this. It will only check availability of the last doctor I saw. It is annoying. I should be able to select from several providers within a practice and see who has openings available - not only the last doctor I saw.

  • By

    Messaging/Prescription Renewal

    I thought that I really liked this app at first because it’s convenient, but it turns out it’s not convenient because the workers don’t make it that way. I tried to renew my prescription (which is important) on November 4th. I hadn’t heard anything back so I waited a little. About a week went by and I still hadn’t heard anything. So I sent a message to my doctor, which can be read by any of the staff, and still no response. It is now November 19th and I still don’t have my prescription renewed. I even sent them a message stating that this is important and if something isn’t done today then I’m going to switch providers. And still nothing. So today I am going to have to go the ER to get the medication that I need. This is disgusting.

  • By

    No big changes - ho hum

    The new app doesn’t appear to really offer anything more than the other app (myChart) offered, just a different look. I was hoping for an improvement, but it still lacks the ability to message all my UPMC doctors -only select ones that opt in are available. The ability to see doctors’ notes is attractive, but only if they enter info - out of 5 doctors, and 2 recent hospital visits only 2 entered any information at all, and that was limited to vitals and current diagnoses. When I click on schedule an appointment, I get a phone number to call - surely UPMC can do better that than. Finally, wishful thinking on my part, but I was hoping for iOS health app integration instead of a UPMC silo.

  • By

    Could be a 5 if

    I recall being able to see many of my repeat labs, side by side. Whether over months or years, I don’t recall. That was very helpful to me. Explaining a test would help as well. “ Lytes . “ Cute. Think we grew up at some point Electrolytes ? Makes sense to me. In a more perfect world it would be terrific for the patient to know exactly what your testing for. I use this app frequently. I check laboratory work more than once. I thought I could cancel an appointment on here too, no such luck. Room to improve.

  • By

    I really like having access to my Drs, test results, appointments, etc

    Although I prefer the setup of the original MyUPMC, I like having access to this site and use it often. Before you could access more information, but that doesn’t seem to be the case anymore. Example. Blood work through the years. You could track A1C, ALT, ASP, Glucose, etc. NOT sure why it’s gone. I just now get bombarded with upcoming appointments!

  • By

    Best Medical App I’ve Used

    Seriously best app I’ve used. Simple to use. Choices are clear....appointment needs, medication needs, option to ask questions of doctor or nurses, plus all your medical info at your fingertips: office visit summaries, testing ordered, test results, etc. It’s all there quickly & clearly. (And staff & physicians are super fast at responding to questions....sometimes within minutes!) I highly recommend!

  • By


    This Application has saved me so much time, made my life easier, so much easier. It’s super easy to work, you don’t have to think about it. I have a rare cancer and I’m on this all the time. It’s keeps me updated and informed on all my appointments, schedules, testing, also I can ask questions to my doctor and even they reply! This is a wonderful Application. Download it you won’t be sorry:)

  • By


    I am very pleased with everything this app has to offer.. and the ease of being able to see my appointment schedule and addresses of the doctors and the ability to ask questions and get answers fairly quickly. Thank you for your attention to these apps and making them possible. Sincerely, Cathleen Gray

  • By

    Paste fails

    I was trying to paste the text of an article in for my doctor. I kept getting an error message “unsupported characters”. Hello, 1985 is calling and it wants its software back. I could not paste at all because some dropout from User Interfaces 101 did not understand responsible UI design. I used the Web interface and it worked perfectly. So I did the only responsible things I could do: wrote nasty feedback, deleted the app from my iPhone, and wrote this review. I have a 54-year professional programming career and I would never have written anything this bad. But I know how to program responsibly. Whoever wrote this app did not.

  • By

    Vertical Only

    While the app always provides good information on visits and tests, nice to see it finally came out with a version again that works on iPad. But so disappointing to see it is in vertical mode only. I have a keyboard and use my iPad most of the time in horizontal mode. Today, hard to believe they don’t allow the app to rotate to horizontal. And I didn’t see a LOG OUT button anywhere. Last version has it right on the side of the menu.

  • By

    Everything at one place

    This app has made it so easy for me to see everything at one place. One feature that appeals most to me is taking a look at the test results as soon as they’re available in the system. Also communicating with Dr’s office has become so much more convenient!

  • By

    Not worth the position

    Over the last 6 months I have seen 4 doctors in the UPMC network who have been listed as “head of the department” only to be treated as dirt under their fingernails and not even addressed to the problems I was seeing them for. It was all a total waste of time and money. Not one of them even stopped to listen to me or tried to get to the root of the problem. Each one brushed me off to have physical therapy for 4 separate and non related problems. I will avoid UPMC doctors at all cost now. They aren’t worth the paper their so called diploma is printed on.

  • By

    Needs work!

    App is great but needs improvements. A lot of the content accessible on the website is still not accessible on the app. For example, previous test result comparison chart. It would really be helpful to see the changes of lab work by tapping on the specific test. Additionally, doctors after-visit notes do not show up on the app either.. super important to be able to read this information as a patient.

A better way to Contact apps

You can now contact MyUPMC customer service directly
via Email using our new site -

Contact MyUPMC directly

Is MyUPMC Safe?

No. MyUPMC does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 29,802 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for MyUPMC Is 18.9/100.

Is MyUPMC Legit?

No. MyUPMC does not seem legit based on our analysis. This conclusion was arrived at by running over 29,802 MyUPMC User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyUPMC Is 18.9/100.

Is MyUPMC not working?

MyUPMC works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with MyUPMC? Report Issue

Leave a comment:

Why should I report an Issue with MyUPMC?

  1. Pulling issues faced by users like you is a good way to draw attention of MyUPMC to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyUPMC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyUPMC.

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