Contact MyUPMC

Listed below are our top recommendations on how to get in contact with MyUPMC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyUPMC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UPMC

Social Support and Contacts

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• 
  By savsch1

  1

  Messaging/Prescription Renewal

  I thought that I really liked this app at first because it’s convenient, but it turns out it’s not convenient because the workers don’t make it that way. I tried to renew my prescription (which is important) on November 4th. I hadn’t heard anything back so I waited a little. About a week went by and I still hadn’t heard anything. So I sent a message to my doctor, which can be read by any of the staff, and still no response. It is now November 19th and I still don’t have my prescription renewed. I even sent them a message stating that this is important and if something isn’t done today then I’m going to switch providers. And still nothing. So today I am going to have to go the ER to get the medication that I need. This is disgusting.



• 
  By Supuflourous Flounder

  1

  Paste fails

  I was trying to paste the text of an article in for my doctor. I kept getting an error message “unsupported characters”. Hello, 1985 is calling and it wants its software back. I could not paste at all because some dropout from User Interfaces 101 did not understand responsible UI design. I used the Web interface and it worked perfectly. So I did the only responsible things I could do: wrote nasty feedback, deleted the app from my iPhone, and wrote this review. I have a 54-year professional programming career and I would never have written anything this bad. But I know how to program responsibly. Whoever wrote this app did not.



• 
  By Fyrfly5

  1

  Not worth the position

  Over the last 6 months I have seen 4 doctors in the UPMC network who have been listed as “head of the department” only to be treated as dirt under their fingernails and not even addressed to the problems I was seeing them for. It was all a total waste of time and money. Not one of them even stopped to listen to me or tried to get to the root of the problem. Each one brushed me off to have physical therapy for 4 separate and non related problems. I will avoid UPMC doctors at all cost now. They aren’t worth the paper their so called diploma is printed on.

1. Pulling issues faced by users like you is a good way to draw attention of MyUPMC to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a MyUPMC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyUPMC.