Highmark Plan Reviews

Highmark Plan Reviews

Published by on 2020-12-18

Highmark Members have access to the parts of their insurance they use most. If
you're a Highmark member or a member of one of our affiliates, this app lets
you: - Access your Member ID card - View your plan information - View your
family member’s plan information - Pay claims with your...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Highmark Plan Reviews


  • By

    Like Highmark but HATE the App!

    I have used the website and mobile site for as long as I’ve had Highmark and other than a few oddities they both have been excellent. This app on the other hand is absolutely useless! 1)It shows “No Progress Information” under my deductible progress, even though I’ve had 45 claims so far this year. 2) When you click on “View Benefits Grid” it just keeps trying to load something but just sticks and app has to be closed. 3) “Find Care” would be awesome if it actually worked, when you first click on it, you see the first 5 (of 48) doctors nearby, but you can’t do anything from there - no matter what you attempt to do the screen flips to no providers in my area. It is so glitchy that it’s not even worth having the app taking up prime real estate on my phone. And yes.... I have uninstalled and reinstalled 3x with no help also.


  • By

    Can’t use it in landscape mode.

    I need landscape mode because it’s bigger and easier to see. The app is worthless without it. You’d think an insurance carrier would understand they have elders who would be the ones who use this the most often. Lastly. A law was past making insurance companies pay doctors at least what Medicare pays. I’m losing my Crohn’s specialist because this company is breaking the law and won’t pay Delaware Center for Digestive Care appropriately and also refuses to negotiate or even discuss fees. I pay for the best insurance you provide and you’re trying to kill me by taking away the best doctors.


  • By

    So handy!!

    I love this app enough to seek it out in App Store to write a review. My son is about to have surgery for a break so I found this to follow the charges. Sooooooo handy to have all the details of current and past charges so quickly available!!! Thank you!


  • By

    Chat & Graph

    Chat with customer service right in app would be great. UPMC has it. What about a graph to see my level of out-of-pocket max and deductibles? If I login online, I can see the bubble/line get filled all the way to the top.


  • By

    Amazing App

    I have been waiting for an app forever. Works as well as the website. I wish it would show future prior auths and not just previous ones. Other than that amazing!


  • By

    Clean, clear and useful

    I can finally see my health plan costs, deductible, and spending account details on my phone! This makes it so much easier to manage health care cost as part of my household finances.


  • By

    Always updating

    I like seeing the updates every couple of weeks. Nice to see time and effort being put into always improving this app.


  • By

    Search button

    The search button works 1 out of 5 times


  • By

    Would be awesome, if it didn’t freeze

    Was so excited to see an update for this today. App was freezing after clicking on my claims. Downloaded the upgrade. Now it freezes on the home page. iPhone 11 using ios13. I would find this app to be such a great tool if it worked.


  • By

    Wallet support

    This app is nice and useful. However, I would like the option to add this digital card to Apple wallet.


  • By

    App review

    This app is very quirky. Sometimes I can access some parts of it and other times I cannot. Especially the medication part. It seems to have some glitches. I have used similar apps from other providers and I am using them as my comparison. This app needs some fixes. Thanks.


  • By

    Not transparent

    Although it’s nice to see all claims made, there is insufficient detail, and it doesn’t match the bills I get whatsoever. Importantly, why is there no tracker for my deductible and my out of pocket totals? That seems like “fuzzy math” to me anyway, and to not be transparent about it only heightens my concern.


  • By

    Great!

    I love the app! Can't wait to see what additional features are rolled out


  • By

    Awesome!

    Love having this app, well done!


  • By

    This isn’t an app

    After downloading the app and working through the account setup, it gave continuous errors to setting up account. Then I restarted the app and now it won’t even open. How is it possible for an app to be this bad?


A better way to Contact apps


You can now contact Highmark Plan customer service directly
via Email using our new site - AppContacter.com

Contact Highmark Plan directly


Is Highmark Plan Safe?

Yes. Highmark Plan is very safe to use. This is based on our NLP (Natural language processing) analysis of over 622 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Highmark Plan Is 64.4/100.


Is Highmark Plan Legit?

Yes. Highmark Plan is a totally legit app. This conclusion was arrived at by running over 622 Highmark Plan User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Highmark Plan Is 64.4/100.


Is Highmark Plan not working?

Highmark Plan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with Highmark Plan? Report Issue

Leave a comment:



Why should I report an Issue with Highmark Plan?

  1. Pulling issues faced by users like you is a good way to draw attention of Highmark Plan to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Highmark Plan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Highmark Plan.


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