Solv: Easy Same-Day Healthcare Reviews

by DSly4425

The this app app itself is potentially okay. However the records according to it have my name wrong with no way to correct it. It does not show my insurance information accurately which resulted in my being prompted for a copay I actually do not have. It doesn’t give me an option to correct my name or insurance information.

In fact I am sitting at my urgent care now and had to use a second profile because it wouldn’t let me into the initial one. And the new profile it created it arbitrarily decided I was born today despite my putting in accurate information

This is not okay whether it be a fault of Solv and app developer or my local hospital system who uses Solv for their urgent cares.

by Mjmj6969

I can’t believe this horrible app has such a high rating. Did nobody notice that when you want to review a provider’s rating on Solv , it only provides the “Top” 20 reviews?! So you can’t read all the reviews about a provider - just the good ones. I had an appointment for a Covid test last night that I had to book through the this app app. I have had a problem with the testing site unrelated to the this app app that I am trying to resolve. Last night my appointment was visible on Solv , but today, there is no record of that appointment in “past” or upcoming appointments. Solv sends appointment confirmation number - which you need for your test - through a website and not by email or text, so you better take a screenshot of your confirmation number or it will be lost if you need to retrieve it later. I will be deleting Solv, which unfortunately has a lot of my personal information, as soon as possible.

by Mblank564

I could not check into for my virtual appointment required for me to get a COVID-19 test. I made an appointment at 9:44a for the earliest time of 1:33p and got an email confirmation for it. At 1:30p I click the link in the email and was prompted to enter my telephone number affiliated with my appointment. I did this on my phone and on my computer with no luck in progressing to my appointment . I clicked the reschedule button at 1:34p. The next available time was 6:36p. I was prompted to then confirm my profile information which included the phone number I had been typing in the whole time. Upon entering in the program I find there are two profiles with my information in them (the same information with that same phone number). I additionally never received an email confirmation for my newly 6:36p appointment. Working with this application amplifies the headache of dealing with COVID-19.

by Waspbuzz2201

Tried multiple times to make an appointment for my son. Solv first showed no appointments at all then showed available appointments. Tried to make an appointment twice at 2 locations but when I hit the “book it” button, message said “sorry this appointment is no longer available” and to choose another time. Tried the next time, same message. But the EXACT same times STILL show available!!! We ended up just taking him down to wait outside in the parking lot for them to open to try to get a walk-in time.
Not sure what the deal is but why is it showing available appointments only to refuse to book it but still show the time as available? This is making an already very difficult situation worse when we’ve now on our second day trying to get our son seen by ANYONE.

by 🔥🤬🤯😤😝🔥

Solv is fair. It lacks customer service number for phone questions. Such as, I keep getting an incomplete profile email. What is incomplete?
Privacy is a bigger issue. Corporations & Healthcare providers keep getting hacked. I don’t want my information being sold or given to 3rd party providers. The worst is getting my Identity stole on the web.
I tried searching for a customer service number. All I got is an email communication to contact customer service.
The this app App is too general. It wants details about colon screening, Blood Pressure, etc… My Chart App is there for this purpose. The CDC V-Safe App has specific COVD only questions. I believe this app should stick to COVD related issues. I get the feeling that this app is a third party entity. I my be wrong.
If I can not phone customer service, it raises a flag.

by JavaMomma75

Made an appointment for 12:30 online, drove my daughter 30 mins to urgent care only to be told I would have to wait an extra 1 1/2 hours in my to see Dr. Solv should have a way to adjust appointments when there is that long of a wait time so that you can wait with your sick child at home. I could’ve made an appointment for 2:00 and got right in. Solv also did not state anything about COVID-19 policies for my clinic. Had to drag my sick child out of the car only to be told to go back. All of that could’ve been cleared up with a simple message of policies on Solv . Was given the excuse that that’s how urgent care works. Nope! That’s how urgent care who uses careless app making works!

by Am19941917

App is well done in terms of user flow but doesn’t actually accomplish what it’s supposed to. Made an appointment for 7 at a pro health got there at 6:55 and still have not been seen right now as of 7:40 (so a 45 min wait time). A couple people were walk ins who apparently registered before 7 on the iPad in the urgent care which bumps them before me? Even though Solv kept indicating I was next I watched as the two people below me were removed from the list. My issue is not with the pro health center but the partnership with Solv. Do not offer making appointments ahead if they mean nothing. Why bother using Solv at all if it doesn’t do its job?? Could have walked in and had better results.

by 19heyking

Our immediate care clinic started using Solv to control registration for local COVID testing. However, the confirmation text tells us to “check in” when we arrive, which is 10 minutes early. Please give us a way to “check in” on Solv . It’s covidtimes right now, so we cannot go inside the building. We tried calling the facility, but no one has picked up the phone all day. We’re now officially one hour past our appointment time, and we don’t even know if the staff knows we’re out here in our car waiting to be tested.

by MommaBearJan

Hands down the best way to have a doctors appt. Solv was so easy to use, no glitches, and had a clean presentation. I made an appt online, downloaded Solv , followed the directions with ease, and spoke to a doctor at my exact appt time. They called in my RX, and I’m on the road to recovery. I’m thrilled I didn’t have to drag my three little kids into an urgent care facility to wait for an unknown amount of time, and in the middle of this COVID nightmare. I’ll definitely be using Solv and service again!!!

by Jessy611

This is my third or fourth time using Solv for a quick visit in the clinic. Or a rapid Covid test. So fast and convenient. Very easy app to use. And same day appointments is the best for my situation. I have five kids with my husband and we have a ton of responsibilities so it’s. A blessing to find apps like these that’s easy quick and efficient and beneficial for my entire family. Thanks to the creator of Solv. Very helpful and I’m very grateful!!!!

by Ll5928

I used this app to book an appointment for an urgent care visit to avoid the emergency visit costs associated with my insurance plan. Not only did they make the booking experience flawlessly simple, they provided incredibly useful information that answered all the questions I had about my insurance right on the initial landing screen. Thanks to the design I was able to see the full picture of my insurance plan as it related to my upcoming appointment and understand what questions I needed to ask to make sure I was receiving the care that worked with my plan. I can’t overstate how thankful I am that this app was available for me, for free! It saved me from hours of calling hospitals and clinics, and likely saved me thousands as without it I would have surely given up trying to be economical and gone to the emergency room to address my issue. Thank you this app 💕

by Tinarmstrong

Riverside is convenient, fast, friendly staff and easy when it come to COVID testing. I have used them several times over the past year for testing related to travel. The this app app makes it easy to make an appointment. Only down side is you can’t schedule weeks in advance. You have to schedule appointment within 48 hours of the appointment. The process from start to finish is typically under 30 minutes with PCR results in hand when finished.

by Jesus Is My One And Only

I have had to use Urgent Care twice in the past. The first time I was a walk in. The doctor and the staff were extremely kind, especially given the circumstances. Even though they were extremely busy and took the time to see me. The young lady working the front desk told me about Solv they have called this app. You can do everything from Solv like book your appointment and the time that works best for you. You can go ahead and fill out your paperwork and put in all your insurance information. If you’ve been there before Solv will store all of that for you and you can always update any information if you need too. I highly recommend them for anything. I’ve told all my family and friends about them, which a couple of them has used them in the past. I just wanted to say thank you to all of you for your warmth, kindness and all you do.
Sincerely,
Erica Phillips

by Traymyfaith

I visited the Integrity Clinic today, as I could not see my Primary Physician until Monday, an I wasn’t feeling well at all. I cannot Praise the Staff and the service I received enough! Each one of the staff was absolutely Amazing and made me feel so comfortable! From the time I walked in until the time I left I was very well taken care of! All of these Professionals were on top of their game an I want to thank them for making me feel so comfortable and cared for! I recommend Integrity Urgent Care to everyone! They’re GREAT 👍👍👍👍

by 😜😜😄😄😄🎶

I have gone to other urgent cares around town & usually try to schedule ahead, it typically becomes an annoying process because their websites or portals aren’t very user friendly. With the isolve app I have no trouble what so ever making appointments for my kids and I. They have many locations around town so if they don’t have the time slot you want at a certain location, chances are they have it at another. I wish all patient portals were this easy.

by Memphis Movie Nut

This is a phenomenal place to go. They get you in and out, but you don’t feel rushed. They take all the time needed to properly explain and they make sure to answer any questions. Like I’ve said before, I don’t normally like walk in clinics, but this place has been our go to place fir the last year. The staff are the sweetest people ever, with most of them working 15 hour days during this epidemic and they’re still just as sweet. My whole family goes here and they are the best!

by Kbear4821

Easiest online Check-in and app is so user friendly! Able to store all my information, including my insurance card, making check in fast and efficient. LOVE LOVE the live waiting list feature!!! Rather than sitting in the waiting room wondering how long you’ll be sitting here, nice to follow the wait list so you know when it will be your turn. The wait seems to go very quickly too! Love all the extra features Solv offers including reminders for health checks (I.e. teeth cleanings, eye exams etc.). Just very impressed and think this is a GREAT app!!

by Hayleyd48

this app is a great way to book last minute appointments. I love how only top rated doctors are available for appointments. I also appreciate that Solv walks you through what your insurance covers vs what it doesn’t. I have used ZocDoc before and it was terrible. I once went to see a doctor and according to the site was in network and only after my appointment did the doctor tell me I was out of network, in which I had a $800 out of pocket fee I had to pay. When I tried to post a review, ZocDoc didn’t let me (as the dr’s need to confirm you actually went to their offices for a visit). I’ve never had that kind of experience with this app. In short, great app and I would highly recommend it

by Lilmkluv13

Great app that actually does what it states in description plus more. ost humbled app se en so far with person in mind when you need help at the moment and check on you even afterwards. As if that’s not in itselfA reason to at least check it out for yourself there’s no as really there’s no as when you’re not using it actually leaves you alone when you’re not using it does he keep popping off, doesn’t kill your battery…Do use a lot of tabs for a lot of things so if I’m in prison it’s not like it’s my first medical app to check off a win on no basis. I’m also a nurse.I’ve been interested in where medical actually going all of our roles in it that can revolutionize the healthcare system. I’m excited for it! Ty this app!

by Tommie Duffy - Happy Patient

Rapid Urgent Care on Veterans Hwy at Cleary in Metairie is by far the best, most professional medical facility I’ve been to lately. The first contact by phone was most quick and thorough; the young employees running the clinic (I’m 63 years old so “young” is relative) are so professional, so accurate and assuring. Today was a doctor cyber day where the clinical assistants took all the information needed and prepped me for a cyber visit with the doctor which was quick, thorough and easy. My Covid test was negative and they gave me a steroid shot because I’ve been sick for almost a week. Meds were e-scribed to nearby CVS and I was done and on my way home in an hour without contaminating anyone or being exposed to others.

This is the way healthcare should be run. This clinic could teach other private and urgent care clinics a lot.

Thank you all at Rapid Care Urgent Clinic!

by No Longer Happy With Jango

I made an appointment with Med First so we to avoid the long wait time. Solv has a live wait list option but it was very incorrect. There were several walk-in patients that were supposedly moved back since they did but have appointments, but they were seen as arrived anyway. Setting the appointment online with Solv was a complete waste of time. Apparently, First Med doesn’t pay Andy attention to the this app system and I would have been seen faster had I gone into the office as a wall-in.

by Michelat1

I was on vacation looking for someone to give me stitches after stepping in some glass... Solv helped me find a urgent care and I booked an appointment right there. The clinic accepted my insurance and knew I was coming so I was back to the beach in no time. Amazing! You can even add your family and see into your insurance. For someone who knows nothing about insurance Solv made it so much simpler. Love the hot pink

by Trillicent

I’m so thankful for Solv! I woke up at 3am with the worst sore throat of my life, and I just knew it was strep. Through this app, I was able to quickly find an urgent care half a mile from my house and pre-book an appointment for first thing in the morning. It’s super reassuring to know that a trip to the doctor is just a few taps away!

by Pipsqueeks

As a healthcare provider it is really nice to have an app like this that simplifies the process of seeing doctors and getting treatments. Not only does it help the people seeking medical care but it also helps the medical offices themselves by having all insurance info and benefits ready and easy to discern. It also saves time for those offices so that time can be spent on patient care.

by ValPalMom

This is so much easier than any app I’ve used for healthcare! I downloaded MyChart but then I can only see providers connected to the hospital. This lets me see everyone available around me! I just took my 7 year old to urgent care and I was in and out in less than 30 minutes. Every mom needs this!

by Mr_clips

Thanks for giving us one place to book appointments (especially in last minute situations) and also understanding our insurance! I’ve used ZocDoc for years in the past but the experience has always been subpar / incomplete compared to this app - this is a real game-changer!

by CinBad325

I hate writing app reviews because it sometimes makes me jump through extra hoops. Solv is worth it. It’s my medical care dream come true because it tracks my insurance deductible and max out of pocket. I can see reviews and keep track of things with my own notes too. Best app ever for making appointments. Doctors, get on board!

by GardenGinny

This is one of the best apps I have ever used! I do not have to remember a password. I just supply my mobile phone number and they give me the passcode. It is so useful to have a way to schedule an urgent visit to a doctor . Solv helps to end the endless hours of waiting to receive help. Thank you for developing this application!

by Wingmannn

Solv is super easy to use and I love that it keeps track of my medical spending and how much of it has applied to my deductible. It also tracks the spending for each individual family member! Finally something is making navigating the insurance/medical billing world easier.

by Mjs99907

I always put off going to the doctor because it’s so hard to find someone who will see me when I need it. Typically takes me a month to get an appointment - but now I can find an appointment within hours!

by ChazzieCC

Downloaded Solv to figure out urgent care in my area, but have also been using it to kinda become a platform for tracking my use of healthcare. Def like that added functionality

by Gemmyt

Last time my daughter was sick, I used Solv to find a doctor that could see her in 30 minutes! Also gives helpful information about my health insurance.

by Albobal713

Booking a drs appt has truly never been easier through Solv. I hate having to pick up the phone and go back and forth with doctors but now I don’t have to. Such an easy and intuitive experience

by Lilac

I first used Solv to rebook at the urgent care I go to. It’s got my insurance info and sent me an alert when I hit my family deductible. I also prefer it to fill out paperwork than using the forms in the office.