Local app not working? crashes or has problems?

Local Status

Last Updated on 2024-11-08 by Toast, Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Local Problems 😠👌🔥

- No option to save favorite restaurants for easier access

- Location-dependent and requires entering an old address for some users

- Concerns about leaked information and security of saved credit card information

- Lack of information and support for some features, such as ToastTab and delivery through DoorDash

- App is described as "janky" and lacking in customer support

Have a Problem with Local by Toast? Report Issue

Common Local Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Local app on iOS and Android devices. Solve all Local app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Local iPhone Issues and Solutions

Local iOS app crashes, not working, errors
Local iOS app network issues
Local on iOS has black/white screen

Local Android App Issues and Solutions

Local has errors/crashing/not working
Local server network connectivity issues
Local has black screen

Local iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Local app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Local app crashes or not working on Iphone (iOS):

Close and restart the Local app on iPhone
Update Local app to the Latest Version for iOS
Uninstall and reinstall Local iPhone app
Update your iPhone to the latest iOS version

Fix Local on iPhone unable to connect to server/internet connection issues::

To resolve Local network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Local black/white screen (blank screen) on iPhone:

Follow the Local iOS app troubleshooting guide Here →

Local Android App Issues and Solutions

Fix Local not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Local app issues:

Force Stop the Local App
1. On android, goto "Settings" » click Local app. » click "Force Stop".

Update Local to the latest version on PlayStore

Clear Local App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Local app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Local.

Fix Local unable to contact server/ Local internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Local » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Local » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Local on android.

Solve Local black/white screens issue on Android:

Follow the Local android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Toast, Inc., developers of Local.

About this app

Customize your order, pay in seconds, and pick it up in-store. Order ahead from your favorite restaurants. Toast TakeOut is your VIP access to the best food.