Are you having issues? Select the issue you are having below and provide feedback to Philips HearLink 2.
Can you turn off when. Tech has set it for you.my phone tells me it's disconnected and I didn't disConnect
HA randomly loose connection to iphone, then continuously try to re-connect but fail. A PITA.
While my phone does connect with Hearlink 2, I cannot adjust the volume on the phone since it's maxed out as connection is made. The 'slide' indicator at the top of the phone is completely to the right. While the hearing aids have been adjusted to max volume, they are useless as cellphone speakers in venues with moderate background noise. As well, when listening to videos on the phone, the voices seem to be in falsetto. Technicians where I purchased the devices have tried 3 different times to deal with this with no success. Samsung Galaxy Note 9 Android 10
Aids are intermittently losing connection. The fix is to go to settings and unlink the aids from the cell phone then relink them. This is happening about every hour.
The aids intermittently lose connection
NOT CONNECTING
Complete guide to troubleshoot Philips HearLink 2 app on iOS and Android devices. Solve all Philips HearLink 2 app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SBO Hearing, developers of Philips HearLink 2.
Philips HearLink 2 provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more. • Adjust the volume of your hearing aids and various settings (e. g. • Use the streaming equalizer for a personalized listening experience. The Philips HearLink 2 App is compatible with all Philips Bluetooth® hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features PhilipsHearLink2 offers.