Philips HearLink 2 app not working? crashes or has problems?

Philips HearLink 2 Status


I have a problem with Philips HearLink 2

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15 Problems reported in the last 24 hours

Most reported problems

Connection
45.0%

Not working
30.0%

Something else
25.0%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
Jim:

[Solved] aids disconnect often

L
Linda Page:

Can you turn off when. Tech has set it for you.my phone tells me it's disconnected and I didn't disConnect

M
Mark W.:

HA randomly loose connection to iphone, then continuously try to re-connect but fail. A PITA.

📋 5 Reported Issues:

A
AGUSTIN 2026-05-02

LA APLICACION Hear Link 2 no se activa

F
Fred Casey 2024-03-21

While my phone does connect with Hearlink 2, I cannot adjust the volume on the phone since it's maxed out as connection is made. The 'slide' indicator at the top of the phone is completely to the right. While the hearing aids have been adjusted to max volume, they are useless as cellphone speakers in venues with moderate background noise. As well, when listening to videos on the phone, the voices seem to be in falsetto. Technicians where I purchased the devices have tried 3 different times to deal with this with no success. Samsung Galaxy Note 9 Android 10

S
Susan Mottice 2024-01-18

Aids are intermittently losing connection. The fix is to go to settings and unlink the aids from the cell phone then relink them. This is happening about every hour.

E
Ed Micheli 2023-11-30

The aids intermittently lose connection

;
;LARRY C WENZEL 2023-08-04

NOT CONNECTING

Showing 1-5 of 5 reported issues:


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‼️ Outages Happening Right Now

  • May 06, 2026, 06:44 PM

    a AndroidOS user from Thessaloniki, Greece reported problems with Philips HearLink 2 : Not working

  • May 06, 2026, 01:59 PM

    a Windows user from Denver, United States reported problems with Philips HearLink 2 : Not working

  • May 02, 2026, 03:18 PM

    a Windows user from Terrassa, Spain reported problems with Philips HearLink 2 : Not working

  • Mar 07, 2026, 05:11 PM

    a AndroidOS user from Dartmouth, Canada reported problems with Philips HearLink 2 : Not working

  • Mar 07, 2026, 05:11 PM

    a AndroidOS user from Dartmouth, Canada reported problems with Philips HearLink 2 : Not working

  • Feb 26, 2026, 11:57 PM

    a Windows user from Millville, United States reported problems with Philips HearLink 2 : Connection

  • Nov 30, 2025, 11:34 AM

    a Windows user from Offenbach, Germany reported problems with Philips HearLink 2 : Connection

  • Nov 03, 2025, 12:43 AM

    a AndroidOS user from Hazel Crest, United States reported problems with Philips HearLink 2 : Connection

  • Sep 25, 2025, 01:20 AM

    a Mac user from Chicago, United States reported problems with Philips HearLink 2 : Connection

  • Jul 19, 2025, 01:39 PM

    a iOS user from Ottawa, Canada reported problems with Philips HearLink 2 : Connection

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