Philips HearLink 2 app not working? crashes or has problems?

Philips HearLink 2 Status


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⚠️ Most reported problems ⚠️

Connection
57.9%

Something else
15.8%

Not working
13.2%

Crashes
10.5%

problems reported in the last 24 hours

24 hour clock ⏰

  6 Reported Issues: 😵🆘🛟🚨📢

Linda Page
2024-11-14

Can you turn off when. Tech has set it for you.my phone tells me it's disconnected and I didn't disConnect

Mark W.
2024-10-21

HA randomly loose connection to iphone, then continuously try to re-connect but fail. A PITA.

Fred Casey
2024-03-21

While my phone does connect with Hearlink 2, I cannot adjust the volume on the phone since it's maxed out as connection is made. The 'slide' indicator at the top of the phone is completely to the right. While the hearing aids have been adjusted to max volume, they are useless as cellphone speakers in venues with moderate background noise. As well, when listening to videos on the phone, the voices seem to be in falsetto. Technicians where I purchased the devices have tried 3 different times to deal with this with no success. Samsung Galaxy Note 9 Android 10

Susan Mottice
2024-01-18

Aids are intermittently losing connection. The fix is to go to settings and unlink the aids from the cell phone then relink them. This is happening about every hour.

Ed Micheli
2023-11-30

The aids intermittently lose connection

;LARRY C WENZEL
2023-08-04

NOT CONNECTING

Showing 1-6 of 6

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Common Philips HearLink 2 Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SBO Hearing, developers of Philips HearLink 2.


Verified email ✔✔

E-Mail: info@philips.com

Website: 🌍 Visit Philips HearLink 2 Website

Privacy Policy: https://www.hearingsolutions.philips.com/hearlink2-app-privacy-notice

Developer: SBO Hearing A/S


88.89% Contact Match

Developer: SBO Hearing A/S

E-Mail: Philipshearingsolutions@demant.com

Website: 🌍 Visit Philips HearLink Website

50% Contact Match

Developer: Signify Netherlands B.V.

E-Mail: support.philips.hue@signify.com

Website: 🌍 Visit Philips Hue Website



About this app

Philips HearLink 2 provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more. • Adjust the volume of your hearing aids and various settings (e. g. • Use the streaming equalizer for a personalized listening experience.  The Philips HearLink 2 App is compatible with all Philips Bluetooth® hearing aids.  Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features PhilipsHearLink2 offers.