Trace Teams Status

Published by AlpineReplay, Inc. on 2023-10-24

Trace is the all-in-one soccer game film system. The Trace Teams iOS app lets
you control the TraceCam and the Trace Case, update team rosters, start and stop
games, and manage game uploads.

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Common Trace Teams Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trace Teams app on iOS and Android devices. Solve all Trace Teams app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trace Teams iPhone Issues and Solutions

Trace Teams iOS app crashes, not working, errors
Trace Teams iOS app network issues
Trace Teams on iOS has black/white screen

Trace Teams Android App Issues and Solutions

Trace Teams has errors/crashing/not working
Trace Teams server network connectivity issues
Trace Teams has black screen

Trace Teams iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trace Teams app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trace Teams app crashes or not working on Iphone (iOS):

Close and restart the Trace Teams app on iPhone
Update Trace Teams app to the Latest Version for iOS
Uninstall and reinstall Trace Teams iPhone app
Update your iPhone to the latest iOS version

Fix Trace Teams on iPhone unable to connect to server/internet connection issues::

To resolve Trace Teams network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trace Teams black/white screen (blank screen) on iPhone:

Follow the Trace Teams iOS app troubleshooting guide Here →

Trace Teams Android App Issues and Solutions

Fix Trace Teams not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trace Teams app issues:

Force Stop the Trace Teams App
1. On android, goto "Settings" » click Trace Teams app. » click "Force Stop".

Update Trace Teams to the latest version on PlayStore

Clear Trace Teams App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trace Teams app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trace Teams.

Fix Trace Teams unable to contact server/ Trace Teams internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trace Teams » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trace Teams » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trace Teams on android.

Solve Trace Teams black/white screens issue on Android:

Follow the Trace Teams android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AlpineReplay, Inc., developers of Trace Teams.

100% Contact Match

Developer: AlpineReplay

E-Mail: [email protected]

Website: Visit Trace Teams Website

53.85% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Microsoft Corporation Website

About this app

The Trace Teams iOS app lets you control the TraceCam and the Trace Case, update team rosters, start and stop games, and manage game uploads. (Looking for game results? No app needed. Trace captures your game footage, generates tactical playlists, and delivers each player's moments directly to their inboxes after each game. Trace is the all-in-one soccer game film system. Results will be emailed to you after each game. Want to add more camera angles to your Trace results? TRACE_BOT will edit the footage and add it to your personalized playlists. Recording games and editing film can be complicated, time-consuming, and expensive. You can now use your iPhone to record MultiCam footage. Trace’s AI-powered system is the most affordable all-in-one solution for game footage, analysis, and personalized video.