Treely Status

Last Updated on 2024-09-10 by cedric soubrie

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Common Treely Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Treely app on iOS and Android devices. Solve all Treely app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Treely iPhone Issues and Solutions

Treely iOS app crashes, not working, errors
Treely iOS app network issues
Treely on iOS has black/white screen

Treely Android App Issues and Solutions

Treely has errors/crashing/not working
Treely server network connectivity issues
Treely has black screen

Treely iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Treely app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Treely app crashes or not working on Iphone (iOS):

Close and restart the Treely app on iPhone
Update Treely app to the Latest Version for iOS
Uninstall and reinstall Treely iPhone app
Update your iPhone to the latest iOS version

Fix Treely on iPhone unable to connect to server/internet connection issues::

To resolve Treely network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Treely black/white screen (blank screen) on iPhone:

Follow the Treely iOS app troubleshooting guide Here →

Treely Android App Issues and Solutions

Fix Treely not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Treely app issues:

Force Stop the Treely App
1. On android, goto "Settings" » click Treely app. » click "Force Stop".

Update Treely to the latest version on PlayStore

Clear Treely App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Treely app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Treely.

Fix Treely unable to contact server/ Treely internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Treely » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Treely » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Treely on android.

Solve Treely black/white screens issue on Android:

Follow the Treely android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at cedric soubrie, developers of Treely.