Are you having issues? Select the issue you are having below and provide feedback to Stack Team App.
- Difficult to get parents to download and use the app
- Learning curve behind the scenes
- Mediocre and diseased with ads
- Poorly executed features
- Hokey feel
- Can't easily find team membership directory
- Awkward and frustrating availabilities
Team app keeps logging me out. I log in, access my teams, then when I go back onto the app, I have to sign in again. This could minutes or hours of closing the app then going back in. It happens every time.
I am trying to search a new group to join and when I type the name of the group or a portion of the name no options pop up. After I hit search nothing comes up. Can you please help. Thank you, Lauren
I am unable to search for my team
I have an android and it's not letting me search for my team
We are getting an error message when trying to RSVP to a schedule item. Error message says Oops, something went wrong. Sorry your access is Newcastle Dragon hunters. You dont have access to this section.
Can’t access ‘Settings’
I have annoying background that starts when using the App and I can not find a way to switch it off. The music continues even when I have closed the App.
Why can’t some of my team see content in access group?
Any message I type in the chat gets the error message that it's too long, regardless of the number of characters. This is preventing me from getting messages out to my teams.
I've Uninstaller, reinstalled, still can't open "chats" . Using android.
My daughter successfully downloaded the app and found her team. When she requests to join, she gets an oops something wrong wrong message.
I am unable to create a new chat in team app for my team. I was previously able to do this, but now the + button has disappeared
Team app keeps logging me out. I log in, access my teams, then when I go back onto the app, I have to sign in again. This could minutes or hours of closing the app then going back in. It happens every time.
When I open it, only flickers and has no functionality. I have uninstalled it, restarted my phone and reinstalled it. Same issue. I have tried this several times. I have a Samsung Galaxy - it worked fine until 1 or 2 weeks ago (02/2023).
I am admin for our team. I have been logged out - not by me and can’t get back in. Have had to request access but as I’m admin not sure how that’s going to work!
I have repeatedly uploaded two files to a folder in Documents and whilst they appear on my laptop they do not appear on my iPad or iPhone.
I can’t login and when I reset password to verify , nothing comes to my inbox (I have checked spam)
I can’t login and when I reset password to verify , nothing comes to my inbox (I have checked spam)
My newest notifications are not there. It has my last one from back in 2020.
My app kicked me off on, and I can’t log back in.
When I enter team app for my group I try to open a file or vote on an issue and the screen goes black. This has been occurring for a month or so. Peter
Videos won’t load in the gallery.
I cannot open attachments or even see documents
I am trying to log back in to the app on my phone,I don’t seem to get the link to reset my password
On 8/29/22, chats and push notifications were delayed in sending/posting by about 5 hours. Notifications put into app around 1:50pm were not posing until between 6-7pm that night. This was not just a couple of people, but I got messages from many members that this is when they got their messages. Was there a specific problem yesterday? or is this a recurrent issue
Team app is not sending out notifications when a new message has been posted
Can't login
Will not allow me to log in from the app. Very frustrating.
Will not allow me to log in from the app. Very frustrating.
When I try to pull it up on my phone it glitches (on, off,on,off really quickly). So much that I can't press any buttons or see anything.
Complete guide to troubleshoot Stack Team App app on iOS and Android devices. Solve all Stack Team App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Team Mates, developers of Stack Team App.
Stack Team App is suitable for anyone from small social teams to large clubs with thousands of members. • Send news, events, photos and videos instantly to your members' smartphone via push notifications. • Promote events, send reminders, manage RSVP’s and track attendances. • Instantly create and receive in-app payments from members using the Team Payments feature. • Create separate access groups such as players, parents and coaches to streamline communication. • Sell mobile tickets, merchandise & memberships directly via the Store in your app or website. • Engage in instant private messaging or group chats. • Create surveys or in-app voting to gather information from your members. • Link your app to ladders, schedules, results & live scores for multiple teams. • Sync your team’s events with your smartphone calendar. • Easily invite members via StackTeamApp , or bulk upload your database via your team’s website dashboard. • Secure and private platform so you decide who receives your content. • Buy your own ad banners to support sponsors and make a profit for your club. • Sell mobile tickets, memberships and merchandise via the Store in your app or website. • Utilise Team Payments to request instant in-app payments from members. • Promote events to maximise attendances to generate greater revenue. Stack Team App is a FREE and secure platform enabling any sports team or club to create their own customisable smartphone app. Stack Team App is one of the world’s premier smartphone apps for sports club communication used by millions of people in over 150 countries! Stack Team App’s features and commercial opportunities will bring an entirely new level of professionalism to any club, no matter how small or large. Stack Team App's innovation and development is funded by mobile advertising, ensuring you and your team can enjoy Stack Team App for free. However, if you want to remove the ads from Stack Team App, you can "Remove Ads" via an in-app purchase through the settings of your Stack Team App. To create your own Stack Team App visit or create your team directly via StackTeamApp . If your Team has created an app then download Stack Team App, sign-up and join your team. It is a 12-month subscription and will auto-renew unless auto-renew is turned off at least 24-hours before the end of the current period - auto-renewal is managed via your iTunes account settings after your purchase. Pricing is USD $2. 99 / AUD $4. 49 per year, and will be charged to your iTunes Account. It also includes a free website that updates dynamically with your app. We take care not to upset or interrupt the user experience. Bring your club into the mobile age with Stack Team App.