Metal Pay app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
40.0%

Something else
40.0%

Account
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Metal Pay Problems 😠👌🔥

- Difficulties with KYC verification

- Automated mail sent over and over again

- Funds treated differently depending on transaction type

- Poor documentation of handling of funds

- Error when attempting to send money out

  2 Reported Issues: 😵🆘🛟🚨📢

Charles Cox
2022-08-08

Very glitchy app. Made a deposit and sent some crypto to an external wallet. That was ok. Next day made a deposit and then added an additional deposit. I wasn't able to proceed because my account was frozen. I've been waiting for customer service to help me. Going on 4 hours.

Aaron Watson
2022-05-01

I am using MetalPay on Android and nothing works! When I try to add payment methods and I click on the "+" button, and then I click on the debit or link bank account options, nothing happens. It doesn't take me to any new page or anything. When I click on those cards for crypto or for cash, and then I enter my name, address, and date of birth, it says "processing". However, when I try to click the continue button, nothing happens and I can't progress.

Showing 1-2 of 2

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Common Metal Pay Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metallicus, Inc., developers of Metal Pay.


Verified email ✔✔

E-Mail: hello@metalpay.co

Website: 🌍 Visit Metal Pay Website

Developer: Metallicus Inc.


66.67% Contact Match

Developer: Telecom International Myanmar Limited

E-Mail: phanhien.fit@gmail.com

Website: 🌍 Visit MytelPay Website



About this app

Metal Pay users can buy crypto immediately while their cash deposit is pending, which means no more lengthy wait times as your bank clears the transaction.  Metal Pay users can also send cryptocurrency to other users for 0% fees as well, making it the most affordable way to move crypto.  Just link your bank, add cash to your account, and start trading.  All cash is held in an FDIC-insured bank account through our partner bank.  Metal Pay: The easiest way to buy, sell, and trade 65+ of the most popular cryptocurrencies directly from the Metal Pay app.  Deposit Paychecks, Pay Your Friends and Bills with Crypto!  Buy Bitcoin, XPR, and MTL for nominal fees and trade in and out of USDC with 0% fees.  Get the crypto you want at the price you want it and never miss an opportunity again.