Metal Pay app not working? crashes or has problems?

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1 User reports:
App has problems
 User reports 1

⚠️ Most reported problems ⚠️
Something else
66.7%

Not working
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Metal Pay Problems 🔥

- Difficulties with KYC verification

- Automated mail sent over and over again

- Funds treated differently depending on transaction type

- Poor documentation of handling of funds

- Error when attempting to send money out

📋 2 Reported Issues:

C
Charles Cox 2022-08-08

Very glitchy app. Made a deposit and sent some crypto to an external wallet. That was ok. Next day made a deposit and then added an additional deposit. I wasn't able to proceed because my account was frozen. I've been waiting for customer service to help me. Going on 4 hours.

A
Aaron Watson 2022-05-01

I am using MetalPay on Android and nothing works! When I try to add payment methods and I click on the "+" button, and then I click on the debit or link bank account options, nothing happens. It doesn't take me to any new page or anything. When I click on those cards for crypto or for cash, and then I enter my name, address, and date of birth, it says "processing". However, when I try to click the continue button, nothing happens and I can't progress.

Showing 1-2 of 2 reported issues:

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Common Metal Pay Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Metal Pay iPhone Issues and Solutions

  2. Metal Pay Android App Issues and Solutions


  Contact Support

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E-Mail: hello@metalpay.co

Website: 🌍 Visit Metal Pay Website

Developer: Metallicus Inc.




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